Director Enterprise Solutions
Apply NowCompany: Tata Consultancy Services
Location: Cumming, GA 30040
Description:
- 15+ years of overall IT experience with 5+ years' experience in ServiceNow presales/ solutions.
- Experience in ITSM, ITOM including AI Ops, CMDB, CSDM, Discovery, HAM, SAM, SPM
- Exposure to HRSD, IRM, CSM, FSM, TSOM & other industry specific solutions
- ServiceNow implementation experience
- Knowledge of ServiceNow Managed Service Provider (MSP) model
- ServiceNow certified along with pre-sales accreditations
- Able to mentor, build teams, work in a team, work independently
- Collaborate with cross-functional teams in an Onsite/ Offshore model
- Experienced in building relationship with CxOs, and Senior stakeholders (internal/ external)
- Excellent communication, interpersonal, and presentation skills
- Ability to proactively propose alternate solutions to the customer as and when needed
- Self-driven, motivated and results orientated
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Experience in a fast-paced, client-focused environment
- Ability to shape, adapt and improve processes
Responsibility of / Expectations from the Role
Salary Range: $154,350-$213,150 a year
#LI-KM1
- Experience in ITSM, ITOM including AI Ops, CMDB, CSDM, Discovery, HAM, SAM, SPM
- Exposure to HRSD, IRM, CSM, FSM, TSOM & other industry specific solutions
- ServiceNow implementation experience
- Knowledge of ServiceNow Managed Service Provider (MSP) model
- ServiceNow certified along with pre-sales accreditations
- Able to mentor, build teams, work in a team, work independently
- Collaborate with cross-functional teams in an Onsite/ Offshore model
- Experienced in building relationship with CxOs, and Senior stakeholders (internal/ external)
- Excellent communication, interpersonal, and presentation skills
- Ability to proactively propose alternate solutions to the customer as and when needed
- Self-driven, motivated and results orientated
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Experience in a fast-paced, client-focused environment
- Ability to shape, adapt and improve processes
Responsibility of / Expectations from the Role
- Leverage ServiceNow expertise to identify new/ expand existing opportunities to build the pipeline and drive revenue growth within geography
- Create customized sales presentations and proposals, addressing clients business needs, with competitive edge and measurable outcomes.
- Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issues
- Overseeing the complete sales cycle from prospecting to negotiation and deal closure
- Coordinate RFP/ RFI/ RFQ Responses, Due-Diligence for new customers/requirements, POCs/POVs for clients part of sales/bid cycle
- Building and maintaining strong relationships with C-level executives, key decision-makers, and internal stakeholders to meet business objectives
- Work effectively with onsite/ offsite/ offshore teams to deliver timely responses to clients and account teams
- Leading the business development strategy with sales and pre-sales efforts for ServiceNow solutions
- Maintains knowledge of competitors in account to strategically position our offerings/ services
- Well versed with Industry trends and provide thought leadership
Salary Range: $154,350-$213,150 a year
#LI-KM1