Director, GRM Vendor Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
Director, Global Risk Management (GRM) Vendor Management role will report to the VP of Ecosystem Risk & Solutions. Ecosystem Risk & Solutions resides in the GRM organization with responsibility in Risk and Compliance M&A, Vendor Management, and commercialization of the tools and capabilities within Global Risk Management (GRM). This role will lead the vendor management team consist of global professionals focusing on identification of alternative data, capabilities, or platforms to support GRM functions in credit, fraud prevention, risk products, compliance, and back-office automation.

This is a newly centralized function with opportunities to reimagine existing processes and organizations to drive efficiencies and accountability across the team. Areas of responsibility includes but not limited to drive team member accountability, drive efficiency to enable faster POCs with vendors, cost management, be an expert to understand GRM needs, create framework to identify opportunities to augment processes between built vs buy, and contract negotiations and management. In addition, you will work closely with GRM functional leaders as well as Finance partners, 3rd party risk management, Privacy, Legal and Info Security.

Job Description:

Your way to Impact

• You will provide thought leadership to the team as well as be the SME on various vendor solutions. Be the go-to person among the GRM functional leaders in solving their needs or alternative solutions.
• You will develop framework and roadmap to drive ownership and efficiency across teams;
• Work with finance partners in identifying cost saving opportunities through contract negotiations, accounting treatments, or identification of vendor synergies.
• Prioritize work for your team and functional partners as well as advocate for team's OKRs
• Manage expense forecasting, define KPIs to measure team's success.

Your day-to-day

• Partnership with Risk Product and GRM functional leaders to present opportunities or provide vendor solutions to capture opportunities in their perspective functions
• Work collaboratively to define risk based approach to vendor onboarding and management. Redefined process to enable faster POC enablement while accelerate vendor onboarding while meeting all compliance and third party risk management requirements.
• Work closely with finance in forecasting and managing overall vendor spend.
• Strong communicator to manage various stakeholders.
• Be a voice of vendor management and help solve complex problems within defined constraints among the GRM functional leaders.

What do you need to bring

• 15+ years of experience in vendor management with a financial technology, banking, or payments with deep subject matter expertise and execution in managing high performing team.
• Have experience supporting credit, fraud prevention, compliance, or back-office or a Fintech working with Product and Engineering organization automation is a plus.
• Proven track record in driving positive outcomes between risk management and business leaders
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure
• A high-level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills
• Strong ability to inspire/foster an inclusive/diverse culture
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
• Strong communicate skills in explaining complex matters in a simple and clear manner
• Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$118700 to $246290

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.