Director, Heart & Vascular Services

Job Title: Director, Heart & Vascular Services
Department: Heart, Vascular & Stroke Services
Reports to: Vice President, Heart Vascular and Stroke Services, Beacon Health System
Our Mission:

We deliver outstanding care, inspire health, and connect with heart.
Our Values:

Trust. Respect. Integrity. Compassion.
Our Service Goals:

• Personally connect with patients, families, and team members
• Keep everyone informed with clarity and transparency
• Be on their team by supporting collaboration and trust

Position Overview:

As the Director of Heart & Vascular Services, you will serve as a strategic and operational leader for one of Beacon's most critical service lines. Based at either Elkhart General Hospital (EGH) or Memorial Hospital of South Bend (MHSB), you will be responsible for driving excellence in care delivery, service innovation, and clinical outcomes across the Heart and Vascular continuum. You will shape and execute a long-term vision, while ensuring alignment with Beacon Health System's mission and strategic priorities. This role requires a collaborative, high-impact leader who thrives in dynamic environments and is committed to advancing quality, patient experience, and operational performance.
Key Responsibilities:
Strategic & Operational Leadership:

• Develop and implement a strategic roadmap for Heart & Vascular Services that addresses access, medical staff development, quality improvement, market growth, and financial performance
• Establish an effective service line leadership structure and foster strong physician engagement in decision-making, strategic planning, and budgeting
• Align operations with Beacon's system-wide goals, mission, and values while advancing innovative care models and best practices.

Quality & Financial Oversight:

• Direct quality initiatives and continuously evaluate performance indicators and outcomes
• Drive financial sustainability by achieving service line budget targets, maximizing resource utilization, and managing market share growth
• Champion alternative care models focused on prevention, case management, and cost-efficiency

Physician & Team Engagement:

• Collaborate closely with physicians to promote integrated care and program development
• Build and lead high-performing teams by setting clear goals, delivering feedback, and supporting individual development
• Create an inclusive, respectful culture that promotes trust, open dialogue, and accountability

Customer Experience & Communication:

• Model clear and consistent communication across all levels of the organization
• Build strong relationships with patients, families, internal stakeholders, and the broader community
• Ensure exceptional patient and provider experiences through responsiveness, empathy, and operational excellence

Regulatory & Organizational Compliance:

• Ensure full compliance with all local, state, and federal regulatory agencies
• Stay current on health system trends, accreditation requirements, and safety standards
• Adhere to Beacon policies, procedures, and compliance frameworks

Leadership Competencies:

• Drives Results - Consistently meets or exceeds goals, even in challenging conditions
• Customer Focus - Builds patient-centered solutions and provider partnerships
• Instills Trust - Acts with integrity, authenticity, and transparency
• Collaborates - Champions teamwork and cross-functional alignment
• Communicates Effectively - Tailors messages to audiences and ensures mutual understanding

Qualifications:

Education & Experience:

• Bachelor's Degree in Nursing, Healthcare Administration, Radiologic Technology, or related field required
• Master's Degree in a relevant healthcare or business discipline required
• Minimum of 5 years of progressive administrative leadership experience, with at least 3 years in cardiovascular or related clinical service lines preferred
• Proven experience working in partnership with physicians and leading program development or service line transformation

Knowledge, Skills & Attributes:

• Deep understanding of hospital operations, healthcare systems, reimbursement models, and clinical integration
• Strong analytical and problem-solving skills, with the ability to lead change and manage ambiguity
• High emotional intelligence and composure under pressure
• Demonstrated ability to inspire teams and promote a culture of continuous improvement
• Proficient in data-driven decision-making, planning, and resource management

Working Conditions & Physical Requirements:

• Hospital-based leadership position requiring visibility, mobility, and stamina to support operational and strategic needs
• Ability to respond to organizational demands and support high-acuity environments

The Beacon Way - Our Operating System:

• Leverage Innovation Everywhere
• Cultivate Human Talent
• Embrace Performance Improvement
• Build Greatness Through Accountability
• Use Information to Improve and Advance
• Communicate Clearly and Continuously

Why Join Beacon?

At Beacon Health System, you'll be part of an organization that is transforming healthcare through compassionate care, innovative thinking, and a commitment to excellence. As Director of Heart & Vascular Services, you'll have the opportunity to lead one of the region's most vital service lines while working in a culture that values trust, integrity, and personal connection.