Director KC Operations
Apply NowCompany: Kootenai Health
Location: Coeur D Alene, ID 83816
Description:
Director KC Operations
Job Code: 29131
Position Summary
Responsible for driving the strategy and performance of Kootenai Clinics practices. Has direct responsibility for leading clinic operations of the assigned clinics. May have additional management responsibilities over time. This role will function in a collaborative leadership structure reporting to the Kootenai Clinic Division Executive Director.
Responsibilities
Leads, directs, and inspires high-functioning clinical care teams to exceed the expectations of patients and providers
Drives strategies aimed at ensuring strong and sustained service relationships with referring providers
Performs day-to-day oversight and direction of clinical operations management staff
Serves and collaborates with the clinic leadership team to implement standardized practices consistent with the organization and across locations
Directs and acts as coach to managers and supervisors on best practices to serve our patients and most efficiency aid and enhance practice performance
Develops and reports on metrics for measuring practice performance internally and against industry benchmarks
Complies with all applicable laws, regulations, policies and procedures
Performs other related duties as assigned
Familiar with standard concepts, practices, and procedures within the field
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications
Bachelor's degree required; master's degree in business, nursing leadership, healthcare administration, public administration or related discipline or completion within 3 years of hire required
Minimum 5 years of experience and demonstrated performance in clinical practice management required
Minimum 10 years of experience in a professional business environment, preferably in healthcare
CMPE or FACMPE certification through Medical Group Management Association preferred
Working knowledge of value improvement and management system principles, and experience in leading change
Strong knowledge of physician practice financial administration and payer reimbursement
Excellent organizational skills with attention to detail and the ability to plan, implement and manage multiple projects
Working Conditions
Must be able to lift and move up to 10 lbs
Must be able to reach arms above or below shoulder height
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
Job Code: 29131
Position Summary
Responsible for driving the strategy and performance of Kootenai Clinics practices. Has direct responsibility for leading clinic operations of the assigned clinics. May have additional management responsibilities over time. This role will function in a collaborative leadership structure reporting to the Kootenai Clinic Division Executive Director.
Responsibilities
Leads, directs, and inspires high-functioning clinical care teams to exceed the expectations of patients and providers
Drives strategies aimed at ensuring strong and sustained service relationships with referring providers
Performs day-to-day oversight and direction of clinical operations management staff
Serves and collaborates with the clinic leadership team to implement standardized practices consistent with the organization and across locations
Directs and acts as coach to managers and supervisors on best practices to serve our patients and most efficiency aid and enhance practice performance
Develops and reports on metrics for measuring practice performance internally and against industry benchmarks
Complies with all applicable laws, regulations, policies and procedures
Performs other related duties as assigned
Familiar with standard concepts, practices, and procedures within the field
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications
Bachelor's degree required; master's degree in business, nursing leadership, healthcare administration, public administration or related discipline or completion within 3 years of hire required
Minimum 5 years of experience and demonstrated performance in clinical practice management required
Minimum 10 years of experience in a professional business environment, preferably in healthcare
CMPE or FACMPE certification through Medical Group Management Association preferred
Working knowledge of value improvement and management system principles, and experience in leading change
Strong knowledge of physician practice financial administration and payer reimbursement
Excellent organizational skills with attention to detail and the ability to plan, implement and manage multiple projects
Working Conditions
Must be able to lift and move up to 10 lbs
Must be able to reach arms above or below shoulder height
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements