Director of Benefits

SUMMARY:

The person in this position will provide the highest quality of service to employees while administering employee benefits and other HR-related duties. They will work collaboratively with employees, management, and vendors while ensuring compliance and a safe, positive, and welcoming environment for employees

PRIMARY RESPONSIBILITIES:

• Manage all employee benefit programs, including company-sponsored and ancillary benefits
• Process all insurance enrollments and terminations of benefits
• Report writing for multiple internal departments and external vendors
• Manage workers' compensation program
• Work with WC, our insurer, report claims, and oversee alternate programs in all work locations
• Coordinate and manage benefits and wellness events
• Process unemployment paperwork
• Track all leaves of absence, including FMLA and state-mandated leave programs, and ensure insurance benefit premiums are collected and applied in a timely manner
• Reconcile HR and benefits-related invoices
• Manage COBRA, ensuring compliance with employment DOL regulations, and track all premium payments
• Coordinate with our banking institutions and vendors to manage retirement accounts, loans, and distributions
• Create and submit reports for annual compliance requirements, such as WC, 5500, 401k, KSOP audits, etc.
• Coordinate annual open enrollment for medical and other benefits for U.S. and Caribbean plans
• Maintain current benefits rate and plan information, updating as necessary
• Provide updates on benefit plan changes, deductibles, and relevant information for the company website
• Maintain all Benefits-related files in accordance with applicable law and company policy
• Respond to inquiries regarding HR policies, procedures, programs, laws, and standards
• Remain current on HR related matters, including state, federal, and regional employee relations, labor, compensation, hiring, retirement, and benefits regulations
• Additional duties as assigned

QUALIFICATIONS:

• 3-5 years' experience in employee benefits
• Highly organized with sharp attention to detail and ability to adapt to changing work priorities
• Experienced in Excel, Word, Outlook, and ADP or other HCM products
• Experience in human resources, employee benefits, and related laws, regulations, and compliance
• Able to work effectively with all employees, external benefit providers, and administrators
• Excellent customer service focus with a genuine desire to help people
• Skilled in quick resolution of issues with high-quality results
• Successful at working independently and as part of a team
• Excellent communication skills and building and maintaining positive business relationships
• Professional, respectful, and empathetic, with a high level of integrity
• Support and represent our Mission and Vision in all internal and external interactions