Director of Clinical Practice and Safety, Administration (Novato), Full Time, Days
Apply NowCompany: MarinHealth
Location: Novato, CA 94947
Description:
ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Clinical Operations Director leads clinical oversight, process implementations, and monitoring of all clinical processes at the MHMN clinic locations. Collaborates to maintain compliance with standards and regulations about clinical processes and governing affiliates. This role acts as a liaison between clinic leaders, providers, senior management, and UCSF leaders. To ensure the delivery of clinically regulated, high-quality, safe, and efficient patient care, the Clinical Operations Director is responsible for developing and implementing process improvement initiatives, training, and leadership development efforts for all clinical staff. This role is responsible for the management of clinical trainers, clinical float pool, and employee health programs. This position requires the ability to lead change while maintaining best practices. Areas of responsibility include clinical regulations, EMR, clinical best practices, protocol creation and implementation, clinical budgets, clinical staffing, training, projects, affiliate liaison, and leadership development.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$182,728 - $201,011 - $219,274
Essential Functions and Responsibilities:
Qualifications:
Education:
Experience:
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.
"MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document."
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Clinical Operations Director leads clinical oversight, process implementations, and monitoring of all clinical processes at the MHMN clinic locations. Collaborates to maintain compliance with standards and regulations about clinical processes and governing affiliates. This role acts as a liaison between clinic leaders, providers, senior management, and UCSF leaders. To ensure the delivery of clinically regulated, high-quality, safe, and efficient patient care, the Clinical Operations Director is responsible for developing and implementing process improvement initiatives, training, and leadership development efforts for all clinical staff. This role is responsible for the management of clinical trainers, clinical float pool, and employee health programs. This position requires the ability to lead change while maintaining best practices. Areas of responsibility include clinical regulations, EMR, clinical best practices, protocol creation and implementation, clinical budgets, clinical staffing, training, projects, affiliate liaison, and leadership development.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$182,728 - $201,011 - $219,274
Essential Functions and Responsibilities:
- Clinical expertise and understanding of clinical processes to effectively evaluate quality of care and process improvement needs.
- Identifies, develops and implements clinical process improvement initiatives based on each individual clinic's needs while balancing the overall goals of the organization and regulatory compliance.
- Monitors and analyzes clinical protocols for efficiency and accuracy company-wide.
- Creates, develops, implements and monitors initiatives in order to maximize clinical offerings and best in class clinical staff; including professional development decisions.
- Acts as a liaison between clinical staff and senior management.
- Identifies, develops and implements specific training and leadership development efforts for the clinic leaders, providers, and clinical teams.
- Partners with Operations Managers and COO to prepare and present monthly financials, staffing analysis, and other reports.
- Improves clinical safety and quality needs for the clinics. Is highly involved in the clinic quality committees.
- Ensures compliance with regulations, clinical workflows, and clinical employees working to their licenses.
- Manages clinical trainers, and oversight of float pool.
- Manage employee health program through onboarding and annual compliance requirements.
- Possesses excellent communication skills (verbal and written).
- Acts as clinical expert in response to patient survey requirements.
- Leads projects as needed within MHMN as well as with affiliates.
- Demonstrates meticulous attention to detail.
- Provides solutions to complex business issues.
- Ability to drive to/from various clinic locations (requires a California Driver's License and automobile insurance in good standing).
- Adherence to MHMN's Behavior Standards of Excellence (see full description), including, but not limited to: a. Exceptional customer service;
- Respectful communication with patients, physicians, and coworkers;
- Professionalism in all work-related interactions;
- Effective teamwork;
- Safe work environment;
- Positive attitude.
- Perform all other duties as required or assigned.
Qualifications:
Education:
- A Bachelor's degree in business or a healthcare-related field is required. Clinical Master's degree preferred
Experience:
- 8-10yrs years' experience in a multi-clinic healthcare environment.
- 5+ years' experience in a clinical regulation role.
- Previous experience in a medical office: medical assisting, management of staff, operational management, or project management;
- Knowledge/experience with EMR and/or practice management systems (use of Epic a plus)
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.
"MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document."