Director of Day Services

GENERAL SUMMARY

The Director of Day Services plays a pivotal role in the operation of our Day Habilitation and CBDS (Community-Based Day Services) programs. This position is responsible for the seamless implementation, ongoing evaluation, and continuous enhancement of these vital services. By ensuring strict adherence to the regulations established by the Executive Office of Health and Human Services (EOHHS), the Director of Day Services ensures that our participants receive the highest quality of care and support, fostering an environment where individuals can thrive and reach their full potential.

ESSENTIAL JOB FUNCTIONS*

• Oversees the provision of day habilitation supports and CBDS; reports to Mass Health and related agencies.
• Oversees interdisciplinary team including nursing staff and therapists.
• Ensures maintenance of program participants' records in accordance with Masshealth guidelines.
• Implements procedures, oversees preparation, and ensures compliance in accordance with standards established by the Commission on Accreditation of Rehabilitation Facilities (CARF).
• Oversees the completion of a comprehensive assessment for each participant, the development of a day habilitation plan and the provision of services under the plan.
• Hires, trains, and evaluates all Day Habilitation and CBDS management and staff.
• Serves as primary liaison between Cape Abilities Day habilitation and CBDS programs, the Department of Developmental Services (DDS), and other community resources. Attends stakeholder meetings as necessary.
• Participates as a member of Cape Abilities leadership committee and other committees and task forces, as assigned.
• Maintains a day habilitation and CBDS census sufficient to meet program budgets.
• Establishes annual goals for the day habilitation and CBDS programs.
• Completes all billing reporting requirements to (EOHHS).
• Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC).

OTHER DUTIES AND RESPONSIBILITIES

• Performs additional duties, as assigned.

COMPETENCIES

• Leading/Directing Others: Exhibits confidence in self and others; provides vision and inspiration to peers and subordinates; lays out work in a fair, well-planned, and organized manner; inspires, motivates, challenges and provides support to others to perform well and fulfill the vision; accepts feedback from others; gives appropriate recognition to others; is a clear communicator.
• Total Quality Management: Is dedicated to providing the highest quality services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and performance management; creates a learning environment leading to the most efficient and effective work processes.
• Vision and Purpose: Demonstrates a compelling and inspired vision or sense of core purpose; creates milestones to rally support behind the vision.
• Adaptability: Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change.
• Ethics, Values and Diversity: Promotes an appropriate and effective work environment and strives to ensure that the agency's core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice.
• Integrity and Trust: Is respectful, truthful, and transparent; keeps confidence; takes ownership and responsibility for decisions and outcomes.
• Problem Solving and Judgment: Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment.
• Oral and Written Communications: Speaks clearly, appropriately, and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; can write clearly and succinctly; is able to communicate clearly in a variety of settings and situations.

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

• Bachelor's degree in business management or related field.
• Minimum 2 years prior related experience in healthcare management with at least 1 year in a supervisory capacity.
• Minimum 5 years health care professional clinical experience preferred.
• Minimum 5 years prior experience of individuals with developmental disabilities, brain injuries or other unique challenges.
• Strong organizational skills.
• Knowledge of regulatory compliance.
• Valid Massachusetts driver's license.

SUPERVISORY RESPONSIBILITY

• Supervises day habilitation staff in Hyannis and Eastham.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal working conditions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.