Director of Digitization Services
Apply NowCompany: Heritage Werks, Inc.
Location: Duluth, GA 30096
Description:
Heritage Werks is the heritage agency for sports, brands and entertainment. We specialize in establishing and maintaining state-of-the-art archival programs and curating compelling content and narratives to fuel interactive experiences, new stadiums, corporate anniversaries, social/mobile content, exhibits, museums, storytelling campaigns and much more. The Company has enjoyed continuous growth since being founded in 2009 and has built a team of employees throughout the United States. We are hiring a Director of Digitization Services to help take the business to the next level.
The Director of Digitization Services reports to the Managing Director of Archival Operations and works collaboratively with the entire leadership team and other department heads, as well as with Business Development and Client Services teams.
In this vital and highly visible role, you will
Direct, plan and manage deployment of our digitization strategy across multiple clients, including overseeing technology research, purchasing, and implementation
Develop and implement digitization workflows focusing on expediency and efficiency
Manage departmental personnel and inter-departmental relationships
Oversee internal digital storage needs and systems
Manage internal quality control processes
Perform employee evaluations, training and conflict resolution
Responsible for all equipment performance, maintenance and upgrades
Ensure contract compliance and proper reporting for profitability analysis, and efficiencies
Develop and maintain system reporting as needed, including analytics and reporting of metrics
Serve as our liaison with technology vendors, including taking responsibility for on-time delivery of deliverables and projects
Project manage and assist in providing logistical and operational support for various client projects
In cooperation with our Client Services team, provide client updates, participate in client meetings, and ensure client approval of content being digitized
Keep informed of latest digitization technology trends and innovations
Ensure that projects are delivered on time and within budget, including working with the Managing Director of Archival Operations to accurately estimate new projects and managing client support (including off-hours response on business-critical needs as needed)
Respond to Business Development inquiries and assist with writing scopes of work and estimating digitization projects.
Serve as the main point of contact for clients with digitization projects, ensure contract compliance and customer satisfaction of all deliverables.
Direct and schedule all photography projects including projects at client locations and 3D photography
Develop new digitization or photography capabilities based on client needs or business development.
Responsible for all media conversion projects including cost estimation, liaising with the Heritage Werks media conversion partner, delivering and retrieving the client's media materials, conversion partner invoices, and determining project final cost.
Assist with other duties as assigned based on operational/business need
Requirements
Bachelor's Degree required
5-7 years of experience in collaborating with development teams
Strong technical awareness and background
Excellent leadership, communications and presentation skills
Proven strong work ethic with dedication to delivering quality work that consistently exceeds expectations
Demonstrate business acumen and the ability to apply technical solutions to solve business problems
Ability to prioritize and manage multiple projects simultaneously with high attention to detail and accuracy
Experience with managing employees, technicians and technical vendors
Ability to excel in a deadline-oriented, dynamic, fluid environment that values creative problem solving, ownership, and collaborative teamwork
Experienced with both Windows and Macintosh computer platforms (preferred)
Required Competencies
Client Orientation
Company Orientation
Managing
Developing Employees
Delegating
Attention to Detail
Integrity
Business Orientation
Controlling Progress
Focus on Quality
Benefits
Heritage Werks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or
medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The Director of Digitization Services reports to the Managing Director of Archival Operations and works collaboratively with the entire leadership team and other department heads, as well as with Business Development and Client Services teams.
In this vital and highly visible role, you will
Direct, plan and manage deployment of our digitization strategy across multiple clients, including overseeing technology research, purchasing, and implementation
Develop and implement digitization workflows focusing on expediency and efficiency
Manage departmental personnel and inter-departmental relationships
Oversee internal digital storage needs and systems
Manage internal quality control processes
Perform employee evaluations, training and conflict resolution
Responsible for all equipment performance, maintenance and upgrades
Ensure contract compliance and proper reporting for profitability analysis, and efficiencies
Develop and maintain system reporting as needed, including analytics and reporting of metrics
Serve as our liaison with technology vendors, including taking responsibility for on-time delivery of deliverables and projects
Project manage and assist in providing logistical and operational support for various client projects
In cooperation with our Client Services team, provide client updates, participate in client meetings, and ensure client approval of content being digitized
Keep informed of latest digitization technology trends and innovations
Ensure that projects are delivered on time and within budget, including working with the Managing Director of Archival Operations to accurately estimate new projects and managing client support (including off-hours response on business-critical needs as needed)
Respond to Business Development inquiries and assist with writing scopes of work and estimating digitization projects.
Serve as the main point of contact for clients with digitization projects, ensure contract compliance and customer satisfaction of all deliverables.
Direct and schedule all photography projects including projects at client locations and 3D photography
Develop new digitization or photography capabilities based on client needs or business development.
Responsible for all media conversion projects including cost estimation, liaising with the Heritage Werks media conversion partner, delivering and retrieving the client's media materials, conversion partner invoices, and determining project final cost.
Assist with other duties as assigned based on operational/business need
Requirements
Bachelor's Degree required
5-7 years of experience in collaborating with development teams
Strong technical awareness and background
Excellent leadership, communications and presentation skills
Proven strong work ethic with dedication to delivering quality work that consistently exceeds expectations
Demonstrate business acumen and the ability to apply technical solutions to solve business problems
Ability to prioritize and manage multiple projects simultaneously with high attention to detail and accuracy
Experience with managing employees, technicians and technical vendors
Ability to excel in a deadline-oriented, dynamic, fluid environment that values creative problem solving, ownership, and collaborative teamwork
Experienced with both Windows and Macintosh computer platforms (preferred)
Required Competencies
Client Orientation
Company Orientation
Managing
Developing Employees
Delegating
Attention to Detail
Integrity
Business Orientation
Controlling Progress
Focus on Quality
Benefits
Heritage Werks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or
medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.