Director of Enterprise Data Services
Apply NowCompany: Framingham State University
Location: Framingham, MA 01702
Description:
Director of Enterprise Data Services
Category: Staff Subscribe: Department: ITS Locations: Framingham, MA Posted: Mar 19, 2025 Closes: Open Until Filled Type: Exempt Position ID: 186545
Share
About Framingham State University:
Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.
FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU seven Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and led to our recognition in the 2024 Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.
FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.
Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.
Learn more about our career opportunities at www.framingham.edu/careers .
Job Description:
GENERAL STATEMENT OF DUTIES:
The Director of Enterprise Data Services is responsible for the University's data management and reporting infrastructure, ensuring faculty and staff have the datasets, toolsets, knowledge, and support necessary for effective data stewardship, reporting, and analytics. Reporting to the Executive Director of Enterprise Application Services, the Director oversees the operational management of data integration, reporting, and analytics services, ensuring they align with institutional priorities and supporting data and analytics strategy.
Working closely with Institutional Effectiveness within Academic Affairs and other administrative and academic units, the Director ensures that enterprise data services align with the University-wide data governance program by implementing appropriate technical controls, integration processes, and reporting mechanisms that support institutional data integrity, security, and accessibility. While the Director does not own or oversee the University's data governance program, they serve as a key partner in its development and implementation by ensuring IT-managed data environments comply with established governance standards.
The role requires a balance of domain expertise, service management, project management, cross-departmental coordination, and hands-on technical oversight to ensure that trustworthy, integrated datasets from multiple sources support institutional analytics and reporting needs. The Director provides technical leadership in data integration, warehousing, reporting, and analytics while ensuring compliance with regulatory and institutional requirements. Strong communication skills, a collaborative mindset, and the ability to develop productive relationships across all levels of the organization are essential to success.
SUPERVISION RECEIVED:
Executive Director of Enterprise Application and Data Services
SUPERVISION EXERCISED:
Enterprise Data Services Solutions Specialist
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
WORKING CONDITIONS:
All of the work associated with the duties and responsibilities for this position is ordinarily performed at Framingham State's main campus, and may be done periodically from a remote location consistent with the conditional provisions specified within University's Telework Guidelines and in accordance with an approved Telework Agreement.
Requirements:
Required Minimum Qualifications:
Additional Information:
This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Director. The anticipated annual starting salary is $125,000. This is an externally funded position through the Massachusetts SUCCESS Fund. Ongoing employment is contingent upon continued funding.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.
Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.
Application Instructions:
Candidates must apply online by submitting:
*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.
For best consideration, please submit application materials by April 13, 2025. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.
Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.
Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu .
Category: Staff Subscribe: Department: ITS Locations: Framingham, MA Posted: Mar 19, 2025 Closes: Open Until Filled Type: Exempt Position ID: 186545
Share
About Framingham State University:
Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.
FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU seven Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and led to our recognition in the 2024 Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.
FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.
Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.
Learn more about our career opportunities at www.framingham.edu/careers .
Job Description:
GENERAL STATEMENT OF DUTIES:
The Director of Enterprise Data Services is responsible for the University's data management and reporting infrastructure, ensuring faculty and staff have the datasets, toolsets, knowledge, and support necessary for effective data stewardship, reporting, and analytics. Reporting to the Executive Director of Enterprise Application Services, the Director oversees the operational management of data integration, reporting, and analytics services, ensuring they align with institutional priorities and supporting data and analytics strategy.
Working closely with Institutional Effectiveness within Academic Affairs and other administrative and academic units, the Director ensures that enterprise data services align with the University-wide data governance program by implementing appropriate technical controls, integration processes, and reporting mechanisms that support institutional data integrity, security, and accessibility. While the Director does not own or oversee the University's data governance program, they serve as a key partner in its development and implementation by ensuring IT-managed data environments comply with established governance standards.
The role requires a balance of domain expertise, service management, project management, cross-departmental coordination, and hands-on technical oversight to ensure that trustworthy, integrated datasets from multiple sources support institutional analytics and reporting needs. The Director provides technical leadership in data integration, warehousing, reporting, and analytics while ensuring compliance with regulatory and institutional requirements. Strong communication skills, a collaborative mindset, and the ability to develop productive relationships across all levels of the organization are essential to success.
SUPERVISION RECEIVED:
Executive Director of Enterprise Application and Data Services
SUPERVISION EXERCISED:
Enterprise Data Services Solutions Specialist
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
- Partner with university stakeholders to establish a roadmap for an integrated data hub strategy that aligns with institutional analytics and reporting needs.
- Promote and foster a data-informed culture across the University by advocating for data-driven decision-making and best practices.
- Develop and implement strategies, policies, and standard operating procedures to guide the effective management and use of data across the institution.
- Collaborate with leadership to build a comprehensive data governance framework that ensures the quality, security, and integrity of the University's data assets.
- Analyze, document, and regularly review institutional data management policies, standards, and procedures to assess data quality and prioritize improvement efforts.
- Oversee and maintain the University's data dictionary as a core component of the data governance framework, ensuring alignment with institutional goals and compliance with policies.
- Set priorities for updates and enhancements to the data dictionary in collaboration with stakeholders to meet evolving institutional needs.
- Establish a structured process for managing data-related requests, defining success metrics, and tracking progress using appropriate evaluation tools.
- Lead the development of an enhanced self-service data platform, providing authorized users with a centralized, intuitive interface to explore, navigate, and analyze institutional data.
- Design and implement programs to improve data literacy at all levels of the University, ensuring stakeholders can confidently interpret and apply data in decision-making.
- Collaborate with data trustees, stewards, custodians, and departmental system owners to identify, prioritize, and develop solutions for data integration, reporting, and analytics needs.
- Ensure institutional compliance with internal and external data governance policies, security standards, and regulatory requirements.
- Work closely with academic and administrative leaders to identify and leverage data-driven opportunities for improving operational efficiency and effectiveness.
- Contribute to IT Service Management (ITSM) practices, responding to reported incidents, fulfilling data-related requests, and maintaining knowledgebase documentation per ITS standard operating procedures.
- Serve as the assigned Process Manager or Service Owner for designated services within the University's IT service catalog.
- Manage project-related work in accordance with ITS standard operating procedures, ensuring alignment with institutional objectives and priorities.
- Ensure that affirmative action, equal opportunity, and diversity are integrated into all actions and decisions within areas of responsibility.
WORKING CONDITIONS:
All of the work associated with the duties and responsibilities for this position is ordinarily performed at Framingham State's main campus, and may be done periodically from a remote location consistent with the conditional provisions specified within University's Telework Guidelines and in accordance with an approved Telework Agreement.
Requirements:
Required Minimum Qualifications:
- At least 10 years of relevant working experience
- Master's degree in Business, Computer Science, Data Science, Leadership, or other relevant field. Another suitable combination of education and relevant experience may be considered.
- Exceptional communication skills
- Expert understanding of one or more of the following languages: Python, R, SQL, Java, etc.
- Proficient in the use of Microsoft Office Suite, PowerPoint, and capable of the creation and presentation of both visually and verbally engaging reports and presentations on data and analytics to executives and other stakeholders
- Results-driven individual who is strategic, creative, and highly analytical
- Team player that can motivate, guide, and direct their team efficiently
- Comfortable working with University executives and leadership
Additional Information:
This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a union title of Director. The anticipated annual starting salary is $125,000. This is an externally funded position through the Massachusetts SUCCESS Fund. Ongoing employment is contingent upon continued funding.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.
Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.
Application Instructions:
Candidates must apply online by submitting:
- Cover Letter,
- Resume/CV,
- Equity and Inclusion Statement*,
- Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).
*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.
For best consideration, please submit application materials by April 13, 2025. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.
Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.
Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu .