Director of Food & Beverage

Job Description

Position Title:

Director of F & B

Department:

Food & Beverage

FLSA:

Exempt

Typically, Reports To:

VP Operations, Property & Managing Director

DUTIES AND RESPONSIBILITIES:

The Director of Food and Beverage (F&B) has a critical leadership role. Responsible for overseeing all food and beverage operations, ensuring exceptional guest experience, maintaining high-quality standards, and driving revenue growth across multiple dining venues within the Hilton Hotel. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively

Benefits:

• Salary $140,000.00
• Employee hotel discount, Complimentary car Parking(onsite)
• 401k 5% match, Paid Time off
• Vision Insurance, Dental and Medical insurance, FSA spending account
• Complimentary employee meals and Bus transit reimbursement
• Professional development opportunities

Strategic Leadership

• Develop and implement comprehensive F&B strategies aligned with hotel objectives
• Create and manage annual budgets for all food and beverage departments
• Design and execute marketing plans to increase restaurant and bar revenues
• Analyze market trends and competitive landscapes to identify growth opportunities

Operational Management

• Supervise all restaurants, bar, room service, catering, and banquet operations
• Ensure compliance with health, safety, and sanitation regulations
• Manage inventory control, purchasing, and cost management processes
• Optimize staff scheduling and labor cost efficiency
• Conduct regular quality control and performance evaluations
• Coordinate with sales, operations, and culinary teams to ensure seamless event execution
• Maintain and exceed departmental revenue targets and financial goals
• Ensure compliance with food safety, health, and quality standards
• Utilize event management software and technologies to streamline operations
• Implements and closely monitor effective controls of food, beverage and labor costs.
• Ensures compliance with health, safety, sanitation and alcohol awareness standards.
• This position requires a flexible schedule which may include evenings, weekends, and holidays. The expectation is to support the F&B team based on business demands.

Team Development

• Recruit, train, and mentor F&B management and staff
• Foster a culture of exceptional customer service and team collaboration
• Implement comprehensive training programs
• Conduct performance reviews and provide professional development opportunities
• Manage disciplinary actions and resolve workplace conflicts
• Assimilate into The Sun Hill Properties and Hilton Family culture through understanding, supporting and participating in all elements. Demonstrate working knowledge of the service standards.
• Regular attendance in conformance with the standards, which may be established by Sun Hill Properties and Hilton from time to time, is essential to the successful performance of this position.

Financial Performance

• Develop and monitor food and beverage profit and loss statements
• Control food and labor costs to meet or exceed financial targets
• Implement revenue management strategies
• Negotiate contracts with suppliers and vendors
• Conduct regular financial analysis and reporting

Guest Experience

• Maintain the highest standards of service across all F&B outlets
• Personally engage with guests to ensure satisfaction
• Develop and implement guest feedback mechanisms
• Create innovative dining concepts and experiences
• Manage guest complaints and service recovery processes

Compliance and Quality Assurance

• Ensure adherence to Hilton brand standards and corporate guidelines
• Maintain all necessary Food Handlers permit, and alcohol service certifications Serve Safe certification
• Implement and monitor quality control systems
• Conduct regular internal audits
• Stay updated on industry trends and best practices

Qualifications

Education

• Bachelor's degree in hospitality management, Business Administration, or related field Culinary or hospitality certification preferred

Experience

• Minimum of 3-5 years of progressive leadership experience in food and beverage management
• Proven track record of revenue growth and cost management
• Experience in luxury hotel or high-end restaurant environments
• Strong understanding of food and beverage operations
• Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.

Skills

• Exceptional leadership and team management capabilities
• Advanced financial analysis and budgeting skills
• Strong communication and interpersonal skills
• Proficiency in restaurant management software and technologies
• Multilingual abilities are a plus

Physical Requirements

• Ability to stand for extended periods
• Capable of lifting up to 25 pounds
• Flexible work schedule, including evenings, weekends, and holidays with the expectation is to support the F&B team based on business demands.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.