Director of Human Resources (DHR)

PURPOSE:

The Director of Human Resources provides strategic leadership for all HR functions while serving as a key operational leader within the organization. Develops, implements, and oversees human resources policies, programs, and services including recruitment, employee relations, compensation, benefits, compliance, labor relations, and organizational development. Ensures all human resources activities support the organization's vision and mission. Serves as a member of the executive team, aligns HR strategies with organizational goals while ensuring regulatory compliance and fostering a positive workplace culture that prioritizes supporting individuals we serve and safety while sustaining employee engagement and wellbeing throughout the entire employee journey. Program should be efficient/cost effective and support the agency's mission and values; "Person Centered".

MINIMUM QUALIFICATIONS:

EDUCATION: Bachelor's Degree in Human Resource Management or related field required. Master Degree Preferred.

EXPERIENCE: At least ten (10) years of experience in a Human Resource position and working with a Human Resource Information System (HRIS). At least two (2) years of experience with union environment required. At least five (5) years of experience working in leadership position in a not for profit organization with over a hundred thirty employees or more preferred.

ESSENTIAL JOB FUNCTIONS:

Director/Executive Responsibilities:

• Collaborate with other Directors and CEO to set and drive organizational vision, mission, and operational strategy as well as to solve complex problems.
• Assist in the development of on-going Strategic Planning process and develop, implement and review organizational and departmental goals.
• Oversees the development and implementation of operational policies and procedures; communicate approved policy and procedures to the appropriate individuals and persons and to monitor compliance.
• Oversees the preparation of, maintain, and report when requested, accurate, current records and statistics required by the organization to improve quality of operational and programmatic services delivered. Maintain Knowledge of overall organizational structure, workflow, and operating procedures.
• Act as a liaison to provide technical leadership and direction within specified area of professional expertise.
• Assure operational procedures facilitate growth and development of improved efficiencies.
• Administer and oversee daily functions of assigned area/departments including assignment of tasks and resource allocations.
• Negotiate, manage and monitor contracts
• With Executive Team, contribute to the development and monitoring of an annual budget, recruitment and retention of personnel strategy, marketing and public relations efforts, and determination of new projects, programs and service delivery initiatives.
• Remain informed of pending legislation and regulatory changes to anticipate changes that may affect organizational operations and strategic goals.
• To supervise and/or participate in Agency teams/committees as requested by the Chief Executive Officer. Participate in community outreach, networking events and professional development conferences as requested.
• Ensure communication and compliance with laws and regulations, and take appropriate action when necessary.
• Define, shape and amplify a highly inclusive culture that ensures team members can contribute to and meet organizational goals.
• Be a catalyst for technology-driven growth, strategic expansion, and employee empowerment.

Supervision/Management Responsibilities:

• Perform all personnel supervision functions for those assigned including interviewing, hiring and orienting new employees, annual performance evaluation or more often as necessary, employee discipline (termination subject to supervisory approval), delegation of duties, etc.
• Provide on-going supervision, monitor staff outcomes and assist staff you supervise as needed. Act as a backup or replacement for positions you supervise in their absence.
• Assure dissemination of information with those you supervise regarding agency policies/procedures and action plans.
• Coach, train and mentor those you supervise and make recommended additional training needs known to supervisor.
• Responsible for timely completion of payroll related tasks including employee scheduling, approving of time worked, and time off.
• Empower those you supervise through role-modelling, training, encouragement to assume additional responsibilities, and/or supporting them to resolve concerns independently.
• Assure collaboration and cooperation with other department heads, based on person receiving services needs/desire, in an effort to de-silo services.
• Participate in agency, trade association, state or other sponsored committees or workgroups as requested by supervisor.

Position Specific Duties:

• Lead HR initiatives that enhance operational efficiency, employee performance, and organizational culture
• Serve as an advisor to department managers on human resources issues
• Develop and monitor HR department goals, objectives, and systems
• Prepare and manage the HR department budget
• Serve as the primary liaison to the Agency HR Committee, preparing presentations and reports as needed
• Design and implement strategies to create a positive, supportive work environment that aligns with organizational values
• Develop and implement programs to recognize employee contributions and celebrate successes
• Create initiatives that enhance employee engagement and satisfaction
• Establish feedback mechanisms to continuously improve the employee experience
• Foster a culture where employees feel valued, supported, and connected to the organization's mission
• Design and optimize the complete employee journey from recruitment through retirement
• Gather, analyze, and report on key HR metrics and workforce data to support strategic decision-making
• Develop comprehensive reports for leadership and the agency HR Committee on topics such as turnover, retention, compensation, and workforce planning
• Identify trends and patterns in workforce data to inform HR strategies
• Create and maintain dashboards for ongoing monitoring of critical HR indicators
• Use data analytics to measure the effectiveness of HR programs and initiatives
• Oversee the full recruitment lifecycle from job posting through onboarding
• Develop and implement retention strategies to reduce turnover and excessive overtime
• Design competitive compensation and benefits programs
• Establish metrics to evaluate recruitment effectiveness and retention outcomes
• Create and implement succession planning for key positions
• Serve as the primary contact for union negotiations and contract administration
• Manage the grievance process and represent the organization during arbitration proceedings
• Train managers on contract interpretation and compliance
• Develop strategies to maintain positive labor-management relations
• Ensure compliance with collective bargaining agreements
• Oversee the design, implementation, and evaluation of compensation programs
• Partner with brokers to secure cost-effective benefit options
• Ensure accurate administration of payroll and benefits
• Monitor and analyze compensation trends to maintain competitive offerings
• Manage workers' compensation and unemployment claims
• Manage our 403B Program
• Develop and implement policies and procedures that foster a positive and safe work environment
• Conduct investigations of employee concerns and complaints
• Coach managers on employee relations issues and conflict resolution
• Create and implement effective communication strategies across departments
• Serve as the internal resource for complex employee matters
• Develop and implement programs to support employee inclusion, wellness, and mental health
• Manage the response to employment-related legal matters, including working with external counsel when needed
• Ensure compliance with federal, state, and local employment laws and regulations
• Develop and update HR policies and procedures as needed
• Oversee human resources record-keeping and reporting requirements
• Collaborate with Training to align HR strategies with training initiatives
• Provide input on career advancement pathways for employees at all levels
• Partner with the Training to identify organizational skill gaps
• Lead the performance management cycle that ensures annual evaluations and goal setting
• Ensure organizational succession planning and leadership development
• Lead the implementation and optimization of HR information systems
• Develop metrics and reporting to provide insights on workforce trends
• Analyze data to drive decision-making in areas such as turnover, compensation, and productivity
• Ensure data integrity and confidentiality
• Identify opportunities to leverage technology for HR process improvements

ADDITIONAL RESPONSIBILITIES:

• Act as a mandated reporter for Abuse and Neglect. Report any suspected or actual incidents per policy & procedure. Participate in investigations as requested.
• Ensure the protection of rights for persons receiving services in compliance with law, Medicaid Waiver Rules and Illinois Mental health and Development Disabilities Code including rights to equitable treatment, self-determination, privacy, and wage complaints.
• Act as an appropriate role model at all times by interacting in a positive and supportive manner.
• Strive to improve knowledge and abilities in order to be most effective and efficient in job responsibilities, which lead to the fulfillment of agency philosophy and values.
• Identify areas of improvement and present potential solutions to agency leadership.
• Advocate for and promote self-advocacy for individuals with disabilities.
• Work, effectively in team-based environments; collaborating respectfully and contributing to creative solutions for meeting needs of persons served.
• Develop and maintain necessary channels of communication between consumers, families, guardians, staff, service providers, employers and consultants.
• Remain informed of current rules, regulations and laws and assist in maintaining compliance thereof.
• Willing to work a flexible schedule in support of the mission of the agency and to meet individual needs.
• Perform other duties as assigned by supervisor.

Website:

Visit our Facebook Page:

Benefits:

• Sign-on Bonus!
• Start Earning Benefits on Day One
• Paid Training with $100 Bonus
• Longevity Raises; Vacation, Sick and Personal Time
• Dental, Vision, and Life Insurance
• 403(b) Retirement Plans

Qualifications:

• Bachelor's Degree in Human Resource Management or related field required. Master Degree Preferred.
• Pass a physical, drug screen, and background check (State of Illinois and DCFS).
• Valid driver's license

You will make a difference in their lives...and they will make a difference in yours.