Director of Human Resources

Job Details

Job Location
Corporate Headquarters - Santa Clara, CA

Position Type
Full Time

Salary Range
$115,000.00 - $175,000.00 Salary/year

Job Shift
Any

Description

ABOUT LIFEMOVES:

LifeMoves is the largest provider of interim housing and support services in the Bay Area. Last year, LifeMoves serviced over 7500 clients and returned over 2,000 people to housing and stability for 86% of families and 67% of individuals engaged in their programs. With over two dozen and counting interim housing and service communities from Daly City to San Jose, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through both site-based programs and community outreach that teaches and reinforces skills that clients need to return to and sustain stable housing.

POSITION PURPOSE

Under general supervision, the Vice President of Human Resources, the Director of Human Resources serve as a strategic leader responsible for developing and executing Human Resources initiatives aligning with LifeMoves mission, values, and operational objectives. This role will oversee all aspects of human resources, including employee relations, compliance, performance management, and benefits. The Director is a trusted advisor to leadership, fostering a workplace culture that promotes employee engagement, diversity, equity, inclusion, and belonging while ensuring compliance with federal, state, and local employment laws. The Director of Human Resources will work closely and collaboratively with the VP of Human Resources to strategically assess trends and implement effective strategies that will shape employee experience, promote a high-performance culture, and champion organizational change and continuous improvement.

This role qualifies for a hybrid schedule (a minimum of two days in the office and a maximum of three days remotely).

ESSENTIAL JOB RESPONSIBILITIES

• Create productive cross-functional relationships with management throughout LifeMoves. Support leadership in managing change initiatives, fostering adaptability, and ensuring smooth transitions during organizational growth, restructuring, or cultural shifts. Implement strategies that promote resilience, innovation, and continuous improvement across the workforce.
• Serve as a trusted advisor on employee relations matters, ensuring fair and consistent application of policies and procedures. Maintain compliance with federal, state, and local employment laws, mitigating risks through proactive policy development, training, and conflict resolution.
• Provide coaching and corrective action guidance to leaders throughout LifeMoves, including interpreting various state and federal laws and regulations (FMLA, ADA, FLSA, etc.), termination decisions, participation in unemployment claims/hearings, and reviewing and providing feedback on performance documents as appropriate.
• Monitor legislative updates and changes to case law to ensure compliance and assess the impact on policies and practices; recommend revisions when necessary; Ensure HR policies are reviewed and amended.
• Review and update HR policies, procedures, and employee handbooks to ensure alignment with legal requirements and industry best practices. Provide training and guidance to leadership and staff on policy adherence and updates.
• Oversee performance management programs that promote continuous feedback, goal setting, and professional development. Foster a culture of accountability and high performance through coaching, training, and employee recognition initiatives.
• Develop and analyze key HR metrics and reports related to turnover, engagement, recruitment, and compensation trends. Use data-driven insights to identify opportunities for improvement and make strategic recommendations to leadership.
• Lead the investigation and resolution of workplace issues, including employee complaints, misconduct allegations, and policy violations. Ensure a fair and consistent approach to conflict resolution while minimizing legal and reputational risks to the organization.
• Champion a culture of inclusion by supporting and assisting other leaders on DEI strategies that promote equity, respect, and belonging in a positive work environment. Lead initiatives to foster employee engagement, enhance workplace morale, and ensure alignment with the organization's values and objectives.
• Manage the design and administration of benefits programs and HR systems to ensure competitive offerings that support employee well-being and organizational goals. Drive continuous improvement in HR operations, leveraging data-driven insights for decision-making.

Qualifications

QUALIFICATIONS

• Bachelor's degree in Psychology, Human Resources Management, leadership, management, or other related business discipline required; Master's degree preferred
• At least 5 years of human resources employee relations experience is required
• PHR or SPHR preferred

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Proficient understanding of employment law.
• Proficient understanding of applied listening, organizational behavior, critical thinking, emotional intelligence, and conflict resolution.
• Proficient ability to communicate effectively with others, including the ability to provide clear, constructive feedback to others across all levels of the organization
• Expert ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization.
• Possess the learning capacity to receive and apply cross-functional training; willing to assist other functions and work groups so the department achieves or exceeds its overall business objectives.
• Expert relationship-building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside the organization, and leverage influential leadership.
• Proficient knowledge of Windows-based business computers and Google Suite and Microsoft Office programs, specifically Excel, Outlook, PowerPoint, and Word.
• Proficient ability to work under demanding time constraints and work objectives
• Proficient project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines in an environment with overlapping and potentially conflicting priorities
• Expert ability to remain effective under stress and respond to pressure in a manner acceptable to others and to the organization.Possess proficient analytical, problem-solving, critical thinking, and decision-making skills.
• Ability to remain flexible and adapt to changing priorities promptly, efficiently and easily.
• Ability to positively model the organization's commitment to integrity, diversity, inclusion, and maintaining a respectful workplace.

ETHICS REQUIREMENTS

• Maintain the knowledge and skills necessary to provide professional services competently.
• Be fair and reasonable in all professional relationships. Disclose conflicts of interest.
• Protect the confidentiality of all client information.
• Act in a manner that demonstrates exemplary professional conduct.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adult professionals. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

In addition to a competitive annual base salary, this rewarding role also includes an opportunity to participate in LifeMoves benefits package which includes medical and dental, optional vision, Paid Time Off (PTO) and sick time (15 days of PTO/year), paid holidays (13/year and one floating holiday), HSA, FSA, EAP, 401k, life insurance, short- and long-term disability, legal benefits, Tickets At Work program, pet insurance, education support benefits, student debt repayment support, and ultimately a job with a highly regarded, mission-driven organization and team who will inspire you daily!

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.