Director of Online Learning

Salary: $115,000.00 - $120,000.00 Annually
Location : Providence College
Job Type: Full-time Staff
Job Number: PC00028
Division: Academic Affairs
Department: Distance Education
Opening Date: 12/18/2024
Closing Date: Continuous
FLSA: Exempt
Bargaining Unit: NU

Providence College, a primarily undergraduate, liberal arts, Catholic institution of higher education conducted under the auspices of the Dominican Friars, seeks candidates who can affirm and contribute to its mission. The College is committed to creating a diverse, inclusive environment that supports all of its students, faculty, and staff. All members of the community share a responsibility for creating, maintaining, and developing a learning experience valuing differences and practicing inclusion. We invite applications from qualified individuals who possess the experience, knowledge, and commitment to work within a diverse learning environment. Women and minority candidates are strongly encouraged to apply. Providence College is an equal opportunity employer. The College's Non-Discrimination policy can be found
Overview

Expand and enhance the college's distance education programs, shaping the future of online and hybrid learning.
Duties and Responsibilities

ESSENTIAL DUTIES:

Collaborate with academic leaders on the creation and expansion of online and hybrid programs, including the development of innovative learning experiences that align with institutional goals and market needs. Collaborate to create and update a strategic plan for online education that aligns with the college's overall mission and growth objectives. In collaboration with schools, oversee the design and launch of new online and hybrid programs, ensuring they meet academic and market demands. Regularly assess the effectiveness of current online offerings and collaborate with academic leaders to implement improvements to enhance their quality and relevance. (20%)

Ensure that online courses and programs meet quality assurance metrics, accreditation standards, and national regulatory requirements. Establish and maintain quality assurance processes to ensure online courses meet high academic standards and institutional benchmarks. Work with academic departments and leaders to ensure the hiring of faculty qualified to teach online/hybrid courses. Prepare and maintain documentation required for accreditation reviews and compliance with NECHE and NC-SARA standards. Assist in assessing the educational effectiveness of online courses and programs. (20%)

Work with deans and program directors to integrate online learning into the broader academic framework and support faculty in online course development. Partner with IT to ensure that computing infrastructure supports the academic and co-curricular needs of online learners and faculty. Collaborate with Teaching and Learning Technologies (TLT), Center for Teaching Excellence (CTE), and others to ensure high-quality delivery of training programs for faculty on best practices for online teaching and course design. Contribute resources to iHelp collaborative support team. Lead cross-divisional oversight committee on the development and implementation of online and hybrid programs, and course offerings. Collaborate with TLT, CTE, and others on ongoing orientation and professional development for faculty teaching online/hybrid courses. (15%)

Partner with Graduate Admissions, as well as schools, to perform research and identify emerging trends, needs, and opportunities in the competitive online education market to inform graduate and non-credit program development. Conduct outreach with local and other community partners on potential programs that may be of mutual benefit. Analyze enrollment data, financial performance, and other metrics to evaluate the success of online programs and make data-driven recommendations and decisions. Use data analytics to assess the effectiveness of online programs and courses. Collect feedback from students, faculty, and industry stakeholders to continuously improve online programs and align them with market demands. (15%)

Develop and implement strategies to foster student engagement and enhance the online learning experience, ensuring accessibility and support for diverse learners. Collaborate with TLT, IT, and others to support the faculty in their facilitation of the student online experience. (15%)

Serve as a visible leader on campus, representing the online learning office to both internal and external stakeholders, and actively participate in the strategic vision and growth of the institution's online education portfolio. Oversee the Online Learning office. (15%)

MARGINAL DUTIES:

Perform all other duties as may be required.

Education and Experience

• Master's degree in education, instructional technology, computer science, or a related field from an accredited institution required.
• Five to seven years' proven leadership and management skills in higher ed administration with experience developing and implementing online and hybrid programs as well as significant relevant operational and managerial experience.
• Proficiency with LMS (particularly Canvas), Microsoft Office suite, analytical tools, and educational technologies that promote engaged learning.
• Ability to communicate effectively, both orally and in writing, with a wide range of individuals and constituencies.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple projects simultaneously.
• Strong commitment to innovation and academic and service excellence in online education.
• Knowledge of best practices in online/distance education, including educational technologies, student support services, and professional standards and trends.
• Experience in marketing, recruitment, and enrollment of students in online/hybrid programs.
• Prior supervisory and budgetary experience.
• Familiarity with data analytics and assessment tools.

Supplemental Information

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting in a normal seated position for extended periods of time
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Communication skills using the spoken word
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to move about

DISCLAIMER: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

EEO STATEMENT:
Providence College does not discriminate against any person because of race, color, national and ethnic origin, sex, gender, except where gender is a bona fide occupational qualification, sexual orientation, gender identity, religion, disability, age, veteran status, or genetic information. The College will develop, and from time-to-time update, an affirmative action program and will insist on a good-faith effort on the part of its employees to comply with the program. The College will request and expect its agents and those with whom it conducts its affairs to meet the commitment of this important program.
Providence College offers a comprehensive range of valuable benefits to eligible employees, which are designed to:

• Promote the health and well-being of you and your family
• Provide financial security while you are working
• Build financial resources for retirement
• Help you balance personal and work responsibilities
• Provide educational opportunities for you and your family

These benefits include but are not limited to health, dental, 403b retirement plan, flexible benefits plan, tuition benefits, employee assistance plan, college paid basic life insurance and long-term disability insurance, and paid time off. To learn more, please visit our Employee Benefits website by clicking the following link: https://human-resources.providence.edu/benefits/