Director of Operations - Digital Infrastructure & Connectivity
Apply NowCompany: Faros Property Management LLC
Location: Pittsburgh, PA 15237
Description:
ABOUT US
Faros Properties is a leader in real estate and digital infrastructure, transforming Nova Place into a regional hub for technology, connectivity, and innovation. As we expand our digital infrastructure portfolio, we are seeking a highly skilled professional to oversee and grow our internet and cable business, advise on data center infrastructure, and expand our meet-me-room operations. This role will be based in Pittsburgh, PA, but will also oversee service delivery in other markets and Faros-owned assets.
ABOUT THE POSITION
The Director of Operations - Digital Infrastructure & Connectivity will manage the operation and expansion of our internet and cable business, which serves Nova Place and other select properties. This individual will also be responsible for growing our meet-me-room business and advising on data center infrastructure. The role requires expertise in data networks, fiber infrastructure, interconnection services, and telecom operations.
RESPONSIBILITIES
Internet & Cable Business Management:
Data Center & Meet-Me-Room Expansion:
Strategic Growth & Advisory Role:
MINIMUM QUALIFICATIONS
Why Join Us?
If you are an experienced telecom and infrastructure professional looking for an opportunity to lead and expand a growing digital business, we encourage you to apply. Join Faros Properties in transforming digital infrastructure in Pittsburgh and beyond.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Faros Properties is a leader in real estate and digital infrastructure, transforming Nova Place into a regional hub for technology, connectivity, and innovation. As we expand our digital infrastructure portfolio, we are seeking a highly skilled professional to oversee and grow our internet and cable business, advise on data center infrastructure, and expand our meet-me-room operations. This role will be based in Pittsburgh, PA, but will also oversee service delivery in other markets and Faros-owned assets.
ABOUT THE POSITION
The Director of Operations - Digital Infrastructure & Connectivity will manage the operation and expansion of our internet and cable business, which serves Nova Place and other select properties. This individual will also be responsible for growing our meet-me-room business and advising on data center infrastructure. The role requires expertise in data networks, fiber infrastructure, interconnection services, and telecom operations.
RESPONSIBILITIES
Internet & Cable Business Management:
- Oversee the operations of our internet and cable services in Pittsburgh and other Faros-owned properties.
- Ensure high-quality service delivery, network reliability, and customer satisfaction.
- Manage service expansions into new markets and ensure infrastructure scalability.
- Negotiate and manage agreements with ISPs, network providers, and equipment vendors.
- Develop pricing models, service packages, and growth strategies for internet and cable services.
Data Center & Meet-Me-Room Expansion:
- Lead efforts to expand the meet-me-room business at Nova Place by securing additional network and cloud providers.
- Drive interconnection opportunities and develop carrier-neutral colocation strategies.
- Work with engineers and third-party vendors to optimize data center power, cooling, security, and network infrastructure.
- Identify and implement upgrades that improve efficiency, resilience, and connectivity.
Strategic Growth & Advisory Role:
- Advise on the long-term data center and digital infrastructure strategy for Nova Place and other Faros assets.
- Identify new revenue opportunities in digital infrastructure, including fiber partnerships and edge computing.
- Stay ahead of industry trends and emerging technologies in connectivity, fiber networks, and interconnection services.
- Collaborate with real estate and leasing teams to enhance tenant value propositions through superior connectivity services.
MINIMUM QUALIFICATIONS
- 5+ years of experience in data center operations, telecom, network infrastructure, or digital connectivity.
- Strong technical knowledge of fiber networks, interconnection services, meet-me-room operations, and ISP business models.
- Experience managing multi-market network operations and service delivery.
- Proven ability to negotiate carrier agreements, dark fiber leases, and network partnerships.
- Strong project management and business development skills with a track record of scaling infrastructure businesses.
- Ability to work collaboratively with internal teams, external vendors, and real estate stakeholders.
Why Join Us?
- Play a key role in building Pittsburgh's premier digital infrastructure hub at Nova Place.
- Work in a fast-paced, entrepreneurial environment with opportunities for growth and leadership.
- Shape the future of connectivity, data center operations, and digital real estate across multiple markets.
- We offer a comprehensive Medical Program, 401(k) Plan with Company Match, Paid Holidays, Paid -Time-Off, Free Parking, and Gym membership to our on-site Fitness Center.
If you are an experienced telecom and infrastructure professional looking for an opportunity to lead and expand a growing digital business, we encourage you to apply. Join Faros Properties in transforming digital infrastructure in Pittsburgh and beyond.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.