Director of Operations

This position oversees all aspects of the Operations Department and reports to the Site Administrator.

Required Knowledge & Abilities:

• Responsible for the overall supervision of the location's operations department;
• Oversees processes and procedures for the movement of residents in line with company procedures;
• Ensures that accurate population counts are maintained;
• Oversight of Resident Medication Logs including destruction of sharps;
• Ensures that all substance abuse testing is in compliance with contract agency standards;
• Maintains oversight of all hiring and orientation of new employees;
• Oversees compliance with the scheduling and transportation of residents;
• Ensures that staffing levels are maintained and overtime is held to a minimum;
• Ensures safety, security and housekeeping services for the location in accordance with company standards;
• Oversees staff in maintaining regulatory compliance with all contracting agency standards;
• Ensure all operations reports (i.e. Shift, Environmental etc.) are completed in a timely manner;
• Ensures Department compliance and proficiency in Crisis Intervention and Emergency Response Procedures;
• Maintain and update all SOP's and Emergency Procedures;
• Maintains effective working relationships with contracting agencies;
• Performs other work related duties as assigned by immediate supervisor

• Principles of offender supervision;
• Modern correctional principles and practices as they relate to resident accountability and security best practices;
• Knowledge of management and supervisory principles; investigative techniques and procedures;
• Knowledge of ACA and PREA standards;
• Knowledge of communication styles that foster effective and professional interaction with staff, residents and agency representatives.
• Organize and coordinate projects; Maintain a flexible work and travel schedule;
• Take initiative, self-start; Ability to work with minimal supervision;
• Communicate effectively both orally and in writing; To attain security clearance from all contracting agencies:
• Delegate, review and evaluate the work of assigned staff; and Supervise effectively

Academic and Work Experience:

Minimum requirements are a Bachelors Degree in business, human services, or criminal justice and 3 years of experience in management, supervision or service delivery. Additional job experience may be substituted for Bachelors Degree on a year-for-year basis.