Director of Operations

Position Name:

Director of Operations

Position Summary:

The Morrison Millwork Director of Operations is responsible for developing and implementing operational strategies that align with company goals and growth targets. The Director of Operations is responsible for keeping our company's Operations team efficient and innovative in the approach and execution of Operations strategies. The Director of Operations is responsible for maximizing our Operations team's potential, establishing goals, and supporting strategic plans through regular communication and training opportunities for team members.

Essential Roles:

• Participates in the hiring and training departmental managers (Service, Warehouse, Delivery).
• Manage Operations departmental managers through coaching, discipline and providing consistent feedback for improvement.
• Maintain knowledge of all operational processes with an effort to improve.
• Leads in coordinating and integrating efforts among operations and sales teams to produce smoother workflow and more cost-effective business processes.
• Establishes metrics, guidelines and standards for operational efficiency and effectiveness to be measured and analyzed.
• Ensure all installation jobs are scheduled and invoiced appropriately for subcontractors.
• Assist the Operations team in daily operations to ensure overall team success.

Accountabilities:

• Positive, can-do attitude regarding all essential duties and responsibilities.
• Thorough understanding of practices, theories, and policies involved in business and finance.
• Motivated with minimal supervision. Able to complete responsibilities with minimal guidance.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong window and door industry knowledge required.

Other Position Requirements:

• Positive, can-do attitude regarding all Essential Roles and Accountabilities.
• Ability to support others with a positive, help-first attitude.
• Courteous and considerate in interactions with all customers and co-workers.
• Help-first attitude towards customers and co-workers.
• Excellent organizational skills, attention to detail, and time management.
• Ability to work independently within a set of guidelines.
• Strong creative thinking and problem-solving skills.
• Strong window and door industry knowledge required.
• Bachelor's degree in Business, Administration, or related field or three years of management experience.
• Valid driver's license and clean driving record with minimal moving violations.
• Must pass a background check and drug test.
• Ability to stand and walk for long periods and bend, stoop, and lift regularly.
• Ability to lift to 50lbs.