Director of Operations
Apply NowCompany: Barry's boot camp
Location: West Hollywood, CA 90069
Description:
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (people@barrys.com).
Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
The Director of Operations is an inspiring leader who supports the studios through building brand
awareness, driving strategy, delivering on business results, and hiring, coaching, and developing strong studio leaders. The Director of Operations ensures that Barry's culture and core values are followed and that each studio provides exceptional client experience through ongoing support and training. The Director of Operations is accountable for all aspects of studio performance.
Key Responsibilities
Leadership and People Management
Create and foster a respectful and inclusive team environment and culture by welcoming and
celebrating differences to ensure a positive and engaging experience for team members and
clients
Build a strong and diverse team that includes team members with various experiences,
backgrounds, and skillset to drive studio performance
Manage and grow General Managers through regular check-in conversations, ongoing
performance documentation, and business goal setting
Support learning and development consistently and equitably by providing feedback, coaching,
mentoring, and career path guidance
Enable General Managers to drive studio operations in line with Barry's priorities by providing
them with the information, tools, resources, and support they need
Lead and coach studios in assigned markets on Barry's mission, vision and values, setting the
example for every employee's behavior
Lead talent planning/pipeline needs and recruitment strategy for studios in assigned markets
Develop or support a strategy for studios in assigned markets to close identified performance gaps
Hold General Managers accountable for managing and developing their in-studio teams
Establish supportive and productive relationships with all team members, focusing on personal
and professional development
Collaborate with General Managers and their teams to support operations and ensure studios
align with company-wide operational priorities through regular communication and studio visits.
Up to 60-70% travel is required to offer hands on management of the assigned portfolio
Collaborate with cross-functional partners to accomplish projects and initiatives
o Partner with the S/VP of Operations and the People and Culture team on personnel
issues that arise
o Partner with the Facilities Team to maintain studios, facilities, treadmills, and bikes to
premium brand standard
o Partner with the Development team on any capital expenditure projects and
renovations as needed
Talent Partnership
Partner with the talent team to cultivate strong working relationships between management
and instructors
Maintain strong relationships with Talent teams on performance management of talent
related to current business results, and future goals by studio and region
Engage in clear and consistent communication with the Talent team on behalf of operations.
Partner to align with operational and performance expectations and identify opportunities
Manage operational execution (policy & procedure) and ensure that Talent policies and
practices are being followed within the region
Performance and Optimization
Partner with the S/VP of Operations, Talent and Finance team to audit the performance of
studios monthly, and collaborate to drive improvement where needed
Partner with the S/VP of Operations, Talent and Finance team to oversee the schedule for the
region, and hold managers accountable to KPIs
Partner cross functionally to review performance of the portfolio across studios and
functions, and implement needed changes and solutions as they arise
Help managers solve problems related to staff schedules
Leverage systems, process and data to make informed business decisions and drive consistent
studio performance and client experience
Provide insights and feedback on needed changes, and look for optimization where
possible
New Studio Openings
Assist with the opening of new studios in the region and nationally as needed, including
recruiting, training, set up, and quality control post open
Company Culture
Work to uphold Barry's community and culture standards, and live the company mission,
vision, and values daily
Represent the Barry's brand within the region and the local fitness community
Lead studio teams in participating in and enhancing the community within the region
Qualifications
5+ years of experience in Operations, Management or related field
Strong leadership skills
Capacity to develop, coach and mentor inexperienced managers
Innovative thinking and creative mind; ability to think beyond the status quo with
entrepreneurial motivation.
Exceptional attention to detail
Excellent organizational and leadership abilities
Outstanding communication and people skills
In depth knowledge of diverse business functions and principles (e.g. supply chain, finance,
customer service etc.)
Working knowledge of data analysis and performance/operation metrics
The annual salary for this position is between $125,000-$135,000, depending on experience and other qualifications of the successful candidate. Additional compensation is offered through the Company's quarterly incentive plan.
Subject to your meeting the requirements for eligibility and participation under each program, you will be eligible to participate in Barry's comprehensive benefits program which includes medical, dental, and vision insurance; short-term and long-term disability insurance, and; life and AD&D insurance
The salary and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The pay range for this role is:
125,000 - 135,000 USD per year (HQ - Los Angeles)
Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
The Director of Operations is an inspiring leader who supports the studios through building brand
awareness, driving strategy, delivering on business results, and hiring, coaching, and developing strong studio leaders. The Director of Operations ensures that Barry's culture and core values are followed and that each studio provides exceptional client experience through ongoing support and training. The Director of Operations is accountable for all aspects of studio performance.
Key Responsibilities
Leadership and People Management
Create and foster a respectful and inclusive team environment and culture by welcoming and
celebrating differences to ensure a positive and engaging experience for team members and
clients
Build a strong and diverse team that includes team members with various experiences,
backgrounds, and skillset to drive studio performance
Manage and grow General Managers through regular check-in conversations, ongoing
performance documentation, and business goal setting
Support learning and development consistently and equitably by providing feedback, coaching,
mentoring, and career path guidance
Enable General Managers to drive studio operations in line with Barry's priorities by providing
them with the information, tools, resources, and support they need
Lead and coach studios in assigned markets on Barry's mission, vision and values, setting the
example for every employee's behavior
Lead talent planning/pipeline needs and recruitment strategy for studios in assigned markets
Develop or support a strategy for studios in assigned markets to close identified performance gaps
Hold General Managers accountable for managing and developing their in-studio teams
Establish supportive and productive relationships with all team members, focusing on personal
and professional development
Collaborate with General Managers and their teams to support operations and ensure studios
align with company-wide operational priorities through regular communication and studio visits.
Up to 60-70% travel is required to offer hands on management of the assigned portfolio
Collaborate with cross-functional partners to accomplish projects and initiatives
o Partner with the S/VP of Operations and the People and Culture team on personnel
issues that arise
o Partner with the Facilities Team to maintain studios, facilities, treadmills, and bikes to
premium brand standard
o Partner with the Development team on any capital expenditure projects and
renovations as needed
Talent Partnership
Partner with the talent team to cultivate strong working relationships between management
and instructors
Maintain strong relationships with Talent teams on performance management of talent
related to current business results, and future goals by studio and region
Engage in clear and consistent communication with the Talent team on behalf of operations.
Partner to align with operational and performance expectations and identify opportunities
Manage operational execution (policy & procedure) and ensure that Talent policies and
practices are being followed within the region
Performance and Optimization
Partner with the S/VP of Operations, Talent and Finance team to audit the performance of
studios monthly, and collaborate to drive improvement where needed
Partner with the S/VP of Operations, Talent and Finance team to oversee the schedule for the
region, and hold managers accountable to KPIs
Partner cross functionally to review performance of the portfolio across studios and
functions, and implement needed changes and solutions as they arise
Help managers solve problems related to staff schedules
Leverage systems, process and data to make informed business decisions and drive consistent
studio performance and client experience
Provide insights and feedback on needed changes, and look for optimization where
possible
New Studio Openings
Assist with the opening of new studios in the region and nationally as needed, including
recruiting, training, set up, and quality control post open
Company Culture
Work to uphold Barry's community and culture standards, and live the company mission,
vision, and values daily
Represent the Barry's brand within the region and the local fitness community
Lead studio teams in participating in and enhancing the community within the region
Qualifications
5+ years of experience in Operations, Management or related field
Strong leadership skills
Capacity to develop, coach and mentor inexperienced managers
Innovative thinking and creative mind; ability to think beyond the status quo with
entrepreneurial motivation.
Exceptional attention to detail
Excellent organizational and leadership abilities
Outstanding communication and people skills
In depth knowledge of diverse business functions and principles (e.g. supply chain, finance,
customer service etc.)
Working knowledge of data analysis and performance/operation metrics
The annual salary for this position is between $125,000-$135,000, depending on experience and other qualifications of the successful candidate. Additional compensation is offered through the Company's quarterly incentive plan.
Subject to your meeting the requirements for eligibility and participation under each program, you will be eligible to participate in Barry's comprehensive benefits program which includes medical, dental, and vision insurance; short-term and long-term disability insurance, and; life and AD&D insurance
The salary and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The pay range for this role is:
125,000 - 135,000 USD per year (HQ - Los Angeles)