Director of Patient Safety

Introduction

We are seeking a(an) Dir Patient Safety with St. David's North Austin Medical Center to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!

Benefits

St. David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Dir Patient Safety for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!

Job Summary and Qualifications

Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.

• You will prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
• You will support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
• You will improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
• You will reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
• You will utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
• You will effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
• You will facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
• You will facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
• You will perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
• You will coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
• You will assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
• You will actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
• You will champion completion of Culture of Safety Survey.
• You will facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
• You will support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system.
• You will provide feedback that acknowledges both the value of event reporting and review of reported events.
• You will facilitate thorough and credible review of events that address both system and individual accountability.
• You will include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
• You will provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
• You will oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
• You will provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
• You will present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient's story of harm.

What qualifications you will need:

• Bachelor's level or higher degree in Healthcare related field.
• Clinical background required.
• Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
• Certification in Patient Safety (CPPS) or obtain within 12 months of hire.

St. David's North Austin Medical Center is a multi-specialty hospital in Texas withmore than 360 beds. The facility is home to St. David's Children's Hospital, St. David's Women's Center of Texas featuring a Level III NICU, a Kidney Transplant Center, and the Texas Institute for Robotic Surgery. Additional servicesoffered at this medical center include 24-hour emergency care, heart and vascular care, neurology andneurosurgery, rehabilitation services, and inpatient and outpatient surgery.

St. David's North Austin Medical Center is part of St. David's HealthCare, which is oneof the largest healthcare systems in Texas and the third-largest employer in the Austin area. St.David's HealthCare was formed through a unique partnership between HCA Healthcare and twolocal non-profits - St. David's Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.