Director of Pharmacy Operations and Services

Salary: $146,710 - $253,810 Annually

Location: 955 Powell Ave SW, Renton, WA 98057

Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Director of Pharmacy Operations and Services, under the guidance of the Senior Director of Pharmacy, is responsible for overseeing, evaluating, and managing pharmacy operations at HealthPoint site pharmacies. This role includes recruiting, developing, and managing site pharmacy staff, as well as ensuring their productivity. The Director collaborates with other organizational leaders to integrate pharmacies into a HealthPoint "whole patient" care model by understanding clinic operations and needs and creating supportive workflows. Additionally, the Director ensures the integrity of technology usage and workflows at site pharmacies and maintains compliance with company policies and state and federal pharmacy regulations.

As a key leader of HealthPoint, the Director of Pharmacy Operations and Services creates and fosters a culture of inclusivity, respect, understanding, compassion, and empowerment in service to the well- being and growth of its patients, communities, and employees.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Supervision of Site Pharmacy Managers.
• Responsible for hiring, performance management, talent development, employee relations, recognition, and training of staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
• Direct oversight of site pharmacy operations, and responsibility over its success in all aspects of operations, including all scope of pharmacy dispensing work, integrity of workflows, engagement in pharmacy based clinical services, support of clinic needs through collaboration with clinic partners.
• Assist Pharmacy Leadership team in directing, establishing, and planning the overall policies, strategies, and goals for the pharmacy program.
• Collaborate with other leaders across organization to determine needs, resolve problems, improve processes, and support integrated patient care model.
• Address strategic planning, operations, quality assurance, and quality improvement for all aspects of the pharmacy program at site pharmacies.
• Develop, monitor, and evaluate measures to assess the pharmacies' performance for utilization, productivity, safety, and patient satisfaction.
• Partner with other organizational leaders and function as a subject matter expert on pharmacy matters, including any expansion of services or facilities in the pharmacy programs and allocation of resources within the program.
• Assist the Senior Director of Pharmacy in providing leadership in the development and growth of the pharmacy program, based upon community need, health behaviors of the clients served, accepted standards of pharmacy practice, and resources of the organization.
• Participate in annual pharmacy budget planning and strategic initiative sessions.
• Demonstrate respectful, professional, and appropriate behavior that supports a team- oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• Perform other duties as assigned by supervisor.
• Attend ADMIN and site meetings.
• Participate in relevant committees where pharmacy expertise is needed.

Must have's you'll need to be successful:

• Bachelor's degree (BA/BS) from four-year college or university in Pharmacy with a minimum of five (5) years directly related experience and three (3) to five (5) years of leadership or management experience.
• Maintain current registration/licensure with the State of Washington as a Pharmacist.
• Demonstrated ability to develop, lead and promote teamwork, while fostering excellence. Experience and success developing and leading others. Known for ability to drive results and facilitate change. Must take initiative to solve problems and strive for continuous improvement. High emotional intelligence, self-awareness and knowledge of leadership business practices. Practices leadership consistent with HealthPoint values of integrity, cooperation, responsibility, wisdom, and respect.
• Exceptional analytical skills and knowledge of the HealthPoint business. Demonstrated business acumen, meaning the ability to ask for and consume information needed to run the b
• Strong listening skills. Exceptional written and verbal communication skills. Demonstrated emotional intelligence and self-awareness in working with others. Practices confidentiality and discretion. Prioritizes communication to affect clear decision-making, expectations and commitment to shared outcomes.

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
• If records do not show any data, please seek guidance from your provider for further assistance.
• If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.