Director of Revenue Operations
Apply NowCompany: contractpodai
Location: New York, NY 10025
Description:
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Our Story
At ContractPodAi, we're pioneering the future with Leah-the operating system for legal. Leah Agentic AI coordinates specialized AI agents across Leah's suite of solutions, including industry-leading Agentic Contract Lifecycle Management (CLM), to transform how legal teams work and create value across the enterprise.
Leah doesn't just automate tasks-it uncovers hidden opportunities and transforms legal knowledge into business advantage. Our platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions.
We know innovation happens when great people come together to solve business problems. ContractPodAi is a fast-growing team of innovators spread across London, New York, Glasgow, San Francisco, Toronto, Dubai, Sydney, Mumbai, Pune, and beyond. Here, you'll:
Pioneer the future of legal AI and business transformation
Make real impact by helping organizations unlock hidden value
Collaborate with talented colleagues across continents
If you're excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you.
About the Role
As the Revenue Operations Director, you will be a key member of the go-to-market leadership team, reporting directly to the VP of Demand Generation. You will be responsible for overseeing operations across all go-to-market functions, including sales, marketing, and customer success. This role demands an analytical and strategic leader with a proven track record in revenue and marketing operations, particularly within the B2B SaaS space. You will play a crucial role in optimizing processes, implementing technologies, and providing data-driven insights that enable our go-to-market teams to drive revenue growth efficiently and effectively.
How you will make an impact:
In this role, you will be accountable for:
Revenue Strategy and Planning:
Collaborating with go-to-market leadership to develop and implement cohesive revenue strategies and operational plans.
Establishing key performance indicators (KPIs) and metrics to measure the effectiveness of revenue-generating activities.
Contributing to annual and quarterly planning processes, including territory planning, quota setting, and compensation structures.
Implementing forecasting methodologies that improve accuracy and visibility into the sales pipeline.
Sales and Marketing Technology Stack:
Overseeing the implementation, integration, and optimization of CRM, marketing automation, and other revenue tech stack tools.
Ensuring data integrity and consistency across all platforms and systems.
Identifying and implementing new technologies to enhance go-to-market efficiency and effectiveness.
Managing vendor relationships and contracts for revenue operations technologies.
Process Optimization:
Designing and implementing streamlined processes across the revenue funnel, from lead generation to customer retention.
Identifying bottlenecks and inefficiencies in the customer journey and implementing solutions to address them.
Standardizing sales methodologies and ensuring consistent execution across teams.
Data Analysis and Reporting:
Creating comprehensive dashboards and reports that provide actionable insights to go-to-market teams.
Conducting regular analysis of sales, marketing, and customer success metrics to identify trends and opportunities.
Presenting data-driven recommendations to leadership to inform strategic decisions.
Ensuring that all teams have access to the data they need to make informed decisions.
Success will be measured by:
Improved alignment and collaboration across sales, marketing, and customer success teams.
Increased efficiency and effectiveness of go-to-market processes.
Enhanced accuracy of revenue forecasting and pipeline management.
Measurable improvements in key revenue metrics, including customer acquisition cost, lifetime value, and sales cycle length.
Successful implementation and adoption of revenue operations technologies and processes.
What You Bring to The Team:
Bachelor's degree in Business, Finance, Analytics, or related field; MBA is a plus.
7+ years of experience in revenue operations, sales operations, or similar roles in B2B SaaS companies.
Strong understanding of the entire customer lifecycle, from lead generation to customer expansion.
Proven track record of implementing and optimizing CRM systems and other revenue technologies.
Experience with data analysis and visualization tools.
Excellent project management skills, with the ability to manage multiple initiatives simultaneously.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Strategic thinking with a data-driven, process-oriented mindset.
Experience working in a fast-paced, high-growth environment, ideally in a private equity-backed organization.
Benefits:
Competitive salary
Paid Time off
Paid Health and Wellness Days
Comprehensive Insurance Coverage
401(k) / Pension plans & Employer Match
At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor
Our Story
At ContractPodAi, we're pioneering the future with Leah-the operating system for legal. Leah Agentic AI coordinates specialized AI agents across Leah's suite of solutions, including industry-leading Agentic Contract Lifecycle Management (CLM), to transform how legal teams work and create value across the enterprise.
Leah doesn't just automate tasks-it uncovers hidden opportunities and transforms legal knowledge into business advantage. Our platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions.
We know innovation happens when great people come together to solve business problems. ContractPodAi is a fast-growing team of innovators spread across London, New York, Glasgow, San Francisco, Toronto, Dubai, Sydney, Mumbai, Pune, and beyond. Here, you'll:
Pioneer the future of legal AI and business transformation
Make real impact by helping organizations unlock hidden value
Collaborate with talented colleagues across continents
If you're excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you.
About the Role
As the Revenue Operations Director, you will be a key member of the go-to-market leadership team, reporting directly to the VP of Demand Generation. You will be responsible for overseeing operations across all go-to-market functions, including sales, marketing, and customer success. This role demands an analytical and strategic leader with a proven track record in revenue and marketing operations, particularly within the B2B SaaS space. You will play a crucial role in optimizing processes, implementing technologies, and providing data-driven insights that enable our go-to-market teams to drive revenue growth efficiently and effectively.
How you will make an impact:
In this role, you will be accountable for:
Revenue Strategy and Planning:
Collaborating with go-to-market leadership to develop and implement cohesive revenue strategies and operational plans.
Establishing key performance indicators (KPIs) and metrics to measure the effectiveness of revenue-generating activities.
Contributing to annual and quarterly planning processes, including territory planning, quota setting, and compensation structures.
Implementing forecasting methodologies that improve accuracy and visibility into the sales pipeline.
Sales and Marketing Technology Stack:
Overseeing the implementation, integration, and optimization of CRM, marketing automation, and other revenue tech stack tools.
Ensuring data integrity and consistency across all platforms and systems.
Identifying and implementing new technologies to enhance go-to-market efficiency and effectiveness.
Managing vendor relationships and contracts for revenue operations technologies.
Process Optimization:
Designing and implementing streamlined processes across the revenue funnel, from lead generation to customer retention.
Identifying bottlenecks and inefficiencies in the customer journey and implementing solutions to address them.
Standardizing sales methodologies and ensuring consistent execution across teams.
Data Analysis and Reporting:
Creating comprehensive dashboards and reports that provide actionable insights to go-to-market teams.
Conducting regular analysis of sales, marketing, and customer success metrics to identify trends and opportunities.
Presenting data-driven recommendations to leadership to inform strategic decisions.
Ensuring that all teams have access to the data they need to make informed decisions.
Success will be measured by:
Improved alignment and collaboration across sales, marketing, and customer success teams.
Increased efficiency and effectiveness of go-to-market processes.
Enhanced accuracy of revenue forecasting and pipeline management.
Measurable improvements in key revenue metrics, including customer acquisition cost, lifetime value, and sales cycle length.
Successful implementation and adoption of revenue operations technologies and processes.
What You Bring to The Team:
Bachelor's degree in Business, Finance, Analytics, or related field; MBA is a plus.
7+ years of experience in revenue operations, sales operations, or similar roles in B2B SaaS companies.
Strong understanding of the entire customer lifecycle, from lead generation to customer expansion.
Proven track record of implementing and optimizing CRM systems and other revenue technologies.
Experience with data analysis and visualization tools.
Excellent project management skills, with the ability to manage multiple initiatives simultaneously.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Strategic thinking with a data-driven, process-oriented mindset.
Experience working in a fast-paced, high-growth environment, ideally in a private equity-backed organization.
Benefits:
Competitive salary
Paid Time off
Paid Health and Wellness Days
Comprehensive Insurance Coverage
401(k) / Pension plans & Employer Match
At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor