Director of Sales, US

At OpsGuru, we're a people-first, customer-obsessed company motivated by our passion for empowering organizations of all sizes to embrace the power of Cloud technology through impactful, reliable and scalable consultancy services.

Our team is made up of technical experts, creatives, salespeople, and many more. We work together to drive our mission forward and raise the bar for our customers daily, bringing their vision to life. We strive to be a workplace of inspired minds by fostering an environment that encourages innovative thinking, where everyone can grow and contribute to achieving their goals.

Our long-term vision is to continue being an innovative and inspiring company that our customers and employees admire, and we invite you to join us!

About the role:

As US Director of Sales, your primary responsibility is to achieve personal sales targets, and to lead and oversee the sales team to drive revenue growth and achieve sales targets. Your role involved developing and implementing sales strategies, managing a team of sales professionals, and building strong relationships with OpsGuru + Carbon60 customers in the US.

What you'll be doing:

Sales Strategy and Planning

• Develop and execute a comprehensive sales strategy aligned with the company's goals and objectives
• Analyze US market trends, customer needs, and competitor activities to identify opportunities for business expansion
• Set sales targets and quotas, and create sales forecasts and budgets on a quarterly basis
• Develop pricing strategies and negotiate contracts with US customers

Team Management and Leadership

• Recruit, train, and mentor a high-performing sales team
• Set clear sales targets and provide coaching and guidance to team members
• Foster a collaborative and motivated work environment to encourage teamwork and achievement of sales goals
• Conduct regular performance evaluations and provide constructive feedback to team members
• Identify training and development needs and organize relevant training programs

Customer Relationship Management

• Build and maintain strong relationships with key customers and strategic partners
• Understand customers' needs and objectives, and provide tailored solutions and recommendations
• Act as a trusted advisor to clients, offering expertise and industry insights
• Conduct regular client meetings, presentations, and negotiations
• Resolve escalated customer issues or concerns in a timely manner

Sales Operations and Reporting

• Implement and optimize sales processes and workflows to improve efficiency and productivity
• Monitor and analyze sales metrics, sales pipelines, and KPI's to assess performance and identify areas for improvement
• Prepare and present regular sales reports to the executive team, highlighting achievements, challenges, and opportunities
• Utilize HubSpot to track sales activities, manage customer data, and generate accurate forecasts

Collaboration and Cross-Functional Support

• Collaborate with other departments, such as marketing, operations, and finance, to ensure alignment and support for sales initiatives
• Work closely with the marketing team to develop effective sales collateral, promotional materials, and campaigns
• Provide market intelligence and feedback to the product team for continuous improvement of services and offerings

Your skills and experience:

• A minimum of 5 to 7 years of experience in strategic solutions selling within the managed hosting and outsourced IT industry.
• Proven track record in prospecting, qualifying, and closing sales opportunities using a disciplined sales approach.
• Extensive experience in the cloud hosting industry, particularly with Azure, and a deep understanding of related technologies.
• Demonstrated success in leading sales teams, developing market strategies, and achieving revenue targets in a senior management or executive role.

Industry Knowledge:

• In-depth knowledge of and interest in the cloud hosting landscape, including emerging trends and technologies.
• A trusted network of relationships with companies that offer services complementary to our solutions, such as application development, IT outsourcing, and cloud-based solutions.
• Strategic insight into aligning product offerings with client needs and market demands.

Leadership Skills:

• Proven ability to lead, mentor, and expand a sales team, fostering a culture of high performance and continuous improvement.
• Strong leadership presence, capable of driving strategic sales plans and initiatives at an executive level.
• Experience in organizational leadership and stakeholder management, with the ability to influence C-level decisions.

Communication and Interpersonal Skills:

• Exceptional communication, presentation, listening, and negotiation skills.
• Strong ability to forge trusted relationships with clients, stakeholders, and team members.
• Ability to effectively communicate strategic vision and operationalize sales strategies to diverse audiences.

Operational Competence:

• Highly organized with a proven capability to multi-task effectively in a dynamic, entrepreneurial environment.
• Comfortable working with cross-functional teams to ensure sales strategies are aligned with company goals.

Personal Attributes:

• High degree of self-motivation with a robust work ethic and a 'roll-up-your-sleeves, get-it-done' attitude.

• Energy and enthusiasm that naturally engage and inspire the people around you.
• Comfortable with traveling up to 25% annually to meet business needs and client demands.

What's in it for you:

Compensation & Perks

• Competitive compensation package
• 401K savings match
• Access to the latest tech
• Partnership with Perkopolis Discounts

Flexibility & Time Off

• Remote first work environment
• Flexible work hours & location

Health & Wellness

• Healthcare and Life Insurance (Employer Sponsored and Buy-up/down plan with co-paid premium options)

Growth & Development

• Peer recognition rewards

At OpsGuru, we encourage employees to bring their whole, authentic selves to work. By sharing and embracing unique backgrounds, experiences, and perspectives, we learn from each other, innovate, and create a dynamic environment where we can be and achieve our best.

We're dedicated to ensuring each member feels a sense of belonging, safety, and respect. At OpsGuru, your unique voice is heard and embraced, and you meaningfully contribute to decision-making and the organization's growth.

OpsGuru is committed to an equitable employee experience, opportunity, and support. If you require accommodations or support during the recruitment process, please email us at careers@opsguru.io.