Director of Social Services

Responsibilities

Reporting to the Program Director, the Director, of Social Services oversees the clinical and case management functions of the program, ensuring the ongoing best practice approach of program functioning and compliance with regulatory agency policies and procedures.

• Manages and supervises the Social Services Department.
• Oversees/monitors all clinical provisions of the program for clients, including but not limited to casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, investigation documentation, and all other activities.
• Oversees all quality improvement monitoring functions including, but not limited to 360 case reviews, Utilization Reviews, and Service Plan reviews.
• Assesses and coordinates Social Services staff training needs with the Program Director.
• Prepares, maintains and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory and funding agencies.
• Assesses, coordinates and facilitates staff Training.
• Provides back-up administrative coverage in the absence of the Program Director as needed.
• Monitors and ensures accuracy of employee time-keeping and payroll systems.
• Ensures timely evaluations of social service staff, identifying areas for improvement and corrective actions as needed.

Qualifications

• Master's degree in Social Work or closely related clinical field required.
• Minimum five years' of clinical and supervisory experience required.
• Professional license (LCSW) preferred.
• Experience with homeless, mentally-ill and substance abuse population preferred.
• Foreign languages a plus.
• Strong written and verbal communication skills.
• Strong team building and coaching skills and experience.
• Strong problem-solving skills and resourcefulness.
• Strong computer skills and knowledge of Microsoft office (e.g. Word, Outlook, Excel, etc.).
• Strong skills and knowledge of client relational databases preferred (e.g. AWARDS).
• Required to work a flexible schedule including weekends, holidays and evenings.
• Valid driver's license with clean driving record a plus.