Director of Supply Chain - National Accounts

Department: Sales, Inventory, and Operations Planning Department - Supply Chain

Job Status: Full Time

FLSA Status: Exempt

Reports To: VP of Supply Chain

Exemption: Professional /Administrative

Amount of Travel Required: 10%

Job Type: Regular

Positions Supervised: None

Work Schedule: M-F Standard 8am to 5pm

POSITION SUMMARY

Reporting to the Vice President of Supply Chain and "teamed" with a Director of Supply Planning and Director of Demand Planning, this role will have supply, service, and fill rate responsibility.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Oversee the integrated processes, systems and tools supporting the Supply Chain, lead S&OE & Mission Control processes. Mitigate and solve escalated issues to debottleneck supply chain operations.
• Architecture and Strategy: Create and implement supply chain data strategies that support business goals, ensure data availability, and uphold data quality through governance policies.
• Drive and develop the architecture and operations of supply chain data and analytics team within supply chain business unit - identifying business needs, developing technology strategy, reviewing designs, and managing the delivery of data and support supply chain solutions.
• Supports all supply chain systems (SAP-APO, Demand Planning Systems) in developing best-in-class supply chain management.
• Orchestrate E2E systems and tools management, incl. solution management, dashboard development and data processing.
• Collaborates and drives with the supply chain team to deliver objectives for fill rate, inventory value, inventory turns, and customer service process. Partners with team in the development and execution of specific short- and long-term plans including financial impacts of supply plans.
• Develop and implement monitoring and reporting on cross functional KPIs to ensure effective S&OP / SIOP process and closely collaborate with Finance to ensure analytics-based inventory targets are balanced against company goals.
• Ensures the accurate operationalization of demand plans to supply and distribution plans seamlessly. Executes strategies and activities such as managing inventory controls.
• Partners with Sales to manage excess and shortages of inventory and continuous improvement.
• Supports product availability across the enterprise and provides input to Supply Chain group in developing integrated sourcing and inventory tactics on existing items, new products, and product phase-outs.
• Identifies and develop customer-focused processes which ensure the integration of technological and commercial considerations in the process.
• Collaborates on inventory optimization at network level, at hubs, and at all distribution centers.
• Facilitates the implementation of best-in-class inventory management processes.
• Supports and/or lead department in the continuous improvement initiative across the company.
• Changes agent-brings innovation, excitement, collaboration, and cohesiveness into the group with continuous improvement.
• Develops individuals and groups in a way that encourages and achieves skill expansion as well as breadth and depth of knowledge.
• Understanding of data engineering solutions used in industrial automation, manufacturing, and ERP/SAP domains related to supply chain, manufacturing, and quality.
• Continuous Learning: Stay updated with the latest trends and technologies in data and AI/ML engineering, recommending their adoption as needed.
• Team Leadership: Direct a team of analysts to maintain data and supply chain systems ecosystem.
• Strong leadership, problem-solving, and analytical skills are crucial.
• Collaboration and Communication: Work with supply chain teams to communicate strategies and highlight their business value.

Additional Essential Functions
Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meeting and appointments on time.

Work Location This work is critical to be conducted at the assigned office with flexibility. Permanent remote work not practical.

POSITION QUALIFICATIONS

Competency Statement(s)

Job Specific Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Comfort Around Higher Management - Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.

Composure -Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.

Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Creativity - Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

Directing Others - Is good at establishing clear directions and be process oriented; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Managing Vision and Purpose - Communicates a compelling of core purpose articulated in blueprint and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations.

Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.

Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

Planning - Process orientation and accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breakdown work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

SKILLS & ABILITIES

Education:

Bachelor's or Master's degree in computer science, business administration, supply chain, inventory management, economics, or engineering or related field. S&OP and S&OE leadership experience preferred.

Advanced degree and/or professional certification in Supply Chain or 10+ years of experience preferred.

Experience:

Ideal candidates will be individuals of considerable influencing and sophisticated leadership skills whose previous experience includes:

• Ten (+) years performing in a similar management position with experience in supply planning, inventory management, supply chain, and customer service.
• Solid understanding of inventory policies and management strategies.
• Demonstrated experience with sophisticated MRP/ERP systems (e.g., SAP experience ideal, Blue Yonder / JDA, Other) and good understanding of latest software solutions, providers and database systems.
• Familiar with statistical safety stock methodologies and software to manage and calculate (Inventory Management Pro - IM Pro, other)
• Ability to independently identify and resolve problems or take advantage of opportunities.
• Develop, measure, and track KPI's for success and share insights with cross functional teams and lead monthly Supply Review. Leader should further culture obsessed with these KPI's and recommend the necessary levers to improve the business.
• Support the growth through data analysis and insights and execute a data driven approach for supply planning, purchasing, sales, and operations.
• Drives supply improvement initiatives aimed at alleviating demand/supply imbalances, eliminating system waste, and improving overall 'order to cash' efficiency.
• Strong data interpretation and communication skills (e.g., effectively and efficiently conveying key messages, etc.
• Demonstrated experience managing, directing, & developing individuals to drive improvement and meet business objectives.
• Collaborative approach and ability to effectively communicate and influence both directly/indirectly at all levels of the organization.
• Strong team player to leverage existing resources & drive excellence.

Computer Skills:To perform this job successfully, an individual should have knowledge of:

• Advanced Microsoft Office skills - Excel, PowerPoint, Word and capable of using data mining tools (SAP Business Objects, SQL, Alteryx, Snowflake).
• High proficiency with ERP/MRP systems (SAP, JDE, Blue Yonder/JDA), advanced planning & scheduling tools, master data governance, and business management tools (SQL reporting, Power BI, or other)
• Strong competency in reporting systems such as Tableau, PowerBI, SQL Reporting services, SAP Business Objects.

Other Requirements:The ideal candidate will be and exceptional contributors capable of developing and articulating the Company's S&OP / SIOP direction, putting in place the appropriate policies, procedures, and practices to execute against plan, and holding him or herself and the organization accountable for its results. Key qualities include:

• Initiative and proven "self-starter".
• Strong analytical and problem-solving skills.
• Unquestioned honesty and integrity, demonstrating consistency of words and actions.
• Outstanding communication and interpersonal skills to engage leaders and implementers throughout the organization.
• A bias toward action. Makes well-informed, effective and timely decisions, even when data are limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
• Open to change and new information; adapts rapidly to changing conditions and unexpected obstacles.
• Demonstrated experience implementing global supply chain improvement projects such as ERP integrations, SAP-APO, SAP-IBP, Blue Yonder or similar implementation experience, or global supply chain optimization.