Director of Total Rewards

Director of Total Rewards
US East Office (Jacksonville, FL)
We exist to transform our customers and change lives.

Who We're Looking For:

The Director of Total Rewards is a strategic leadership role responsible for overseeing the full scope of the organization's total rewards programs. This position leads the design, implementation, and management of processes related to payroll, compensation, benefits, health and wellness initiatives, and the Human Resources Information System (HRIS). Reporting directly to the Executive Vice President (EVP) of Human Resources, the Director ensures that reward strategies align with organizational objectives, drives data-driven decision-making, and cultivates a culture of employee well-being and engagement. Key responsibilities include optimizing compensation structures, ensuring payroll accuracy, enhancing benefits offerings, promoting health and wellness initiatives, and utilizing HRIS technology to streamline operations and reporting.

We are looking for a collaborative, approachable communicator, a motivated problem-solver, and a subject matter expert who is enthusiastic about the value we place on our team members through our programs. This individual will play a key role in fostering a high-performance culture that attracts, motivates, retains, and rewards employees.

What You'll Do:

• Lead and develop the Total Rewards team to support Payroll, Benefits, Compensation, HRIS and Health & Wellness
• Oversee the payroll function, ensuring pay is processed on time, accurately, and in compliance with government regulations in each of the countries where RF-SMART operates (Currently US, UK, Canada, Spain, and Australia)
• Manage the UKG HRIS system, including the continued management of employee data, appropriate classifications, and designations, as well as data security.
• Provide analysis and input into compensation details including competitive, market-driven salary data, surveys, salary structures and comprehensive job descriptions supporting compensation recommendations, all in collaboration with key stakeholders.
• Participate in annual strategic planning of benefits by executing open enrollment and managing vendor relationships.
• Oversee all international employment contracts, paperwork updates and benefits for the company.
• Proactively assess and respond to employee-related compliance risks for both domestic and international team members.
• Maintain our Employee Handbook and Guidelines, including annual training and point of contact for employee questions.
• Create an environment as trusted advisor to guide employees through any concerns, questions, or difficulties in relation to Human Resources and Total Rewards Programs
• Design and implement innovative HR service delivery models to enhance efficiency and employee experience.
• Develop and optimize HR processes through automation initiatives, including workflow automation, self-service tools, and digital solutions.
• Create comprehensive dashboards and reports to track HR performance metrics, employee engagement, and service delivery effectiveness.
• Identify opportunities for process improvement through data analysis and implement solutions to streamline HR operations.
• Partner with IT and other stakeholders to evaluate and implement HR technology solutions that support the service delivery model.
• A forward-thinking strategic partner to the business

What You'll Bring:

• Bachelor's Degree in HR or related field and 10+ years' experience
• Compensation Professional (CCP) and Certified Benefits Professional (CBP) certifications or equivalent are preferred.
• Payroll processing the US and for foreign countries, preferably UK and Australia.
• Experience administering benefits plans and negotiating renewals.
• Proven history of success working in a fast paced, growing organization.
• Total Rewards Experience working within organization(s) with 300+ team members.

Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).

Why You'll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Director of Total Rewards, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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