Director of Transaction Processing
Apply NowCompany: Associa
Location: Dallas, TX 75217
Description:
Job Description
Job Description
The Director of Transaction Processing is responsible for the oversight of all Billing, Accounts Receivable (A/R) and Accounts Payable (A/P) functions, including the supervision of staff within these departments and ensuring that all work is completed in a timely and accurate manner. The Director of Transaction Processing is also responsible for process improvements within these functions.
Key Responsibilities
General Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
Support budget and forecasting activities. Collaborate with other finance department managers to support overall department goals and objectives.
Adhere to the terms of Service Level Agreements.
Monitor, review and evaluate key performance indicators and offer recommendations to customers.
Work with branches/integrated companies to further standardize processes to drive efficiency.
Ensure customer satisfaction is maintained by providing quality customer service and ensuring issues are resolved timely.
Work with the Corporate Controller and Branch Controllers to ensure a clean and timely year-end audit.
Management
Work with each direct report to establish annual goals and objectives and monitor and advise on the progress to enhance the professional development of staff.
Provide training to new and existing staff as needed.
Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc.
Support the Corporate Controller with special projects and process improvements as needed.
Billing Management
Ensure timely and accurate Billing (management fees, administrative services, property billable, maintenance
billable, etc.).
Support the timely resolution of billing issues by working with Billing team to gather information needed to make
necessary corrections.
Serve as escalation contact for billing issues.
Accounts Receivable (A/R) Management
Ensure accurate and timely application of payments to open receivables.
Management of days sales outstanding and related metrics.
Responsible for credit memo process.
Accounts Payable (A/P) Management
Authorize payment of invoices per contractual terms.
Ensure the A/P team confirms accuracy, completeness, and approval documentation of all invoices.
Ensure A/P team is properly validating invoices, applying taxes and tracking discrepancies as needed.
Work with A/P team to resolve any issues as needed.
Work with branches to manage vendor performance.
Requirements
Education / Experience Required:
This position requires a Bachelors degree or Associates degree with equivalent work experience
Seven plus years' experience in Billing, A/R, A/P and five plus years supervisory experience is preferred.
Experience in specific billing processes, such as management fee, administrative service, property and maintenance billable is preferred.
Skills / Other Requirements
Experience with Microsoft Dynamics AX core applications and proficiency in Microsoft Excel, Word and PowerPoint is preferred.
The applicant must have an understanding of basic accounting procedures and terminology with particular emphasis on accounts payable, accounts receivable, billing and general office procedures.
Ability to thrive in a high transaction, fast-paced business environment.
Strong skills in written and verbal communication.
Strong interpersonal, supervisory and customer service skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-KK2
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Director of Transaction Processing is responsible for the oversight of all Billing, Accounts Receivable (A/R) and Accounts Payable (A/P) functions, including the supervision of staff within these departments and ensuring that all work is completed in a timely and accurate manner. The Director of Transaction Processing is also responsible for process improvements within these functions.
Key Responsibilities
General Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
Support budget and forecasting activities. Collaborate with other finance department managers to support overall department goals and objectives.
Adhere to the terms of Service Level Agreements.
Monitor, review and evaluate key performance indicators and offer recommendations to customers.
Work with branches/integrated companies to further standardize processes to drive efficiency.
Ensure customer satisfaction is maintained by providing quality customer service and ensuring issues are resolved timely.
Work with the Corporate Controller and Branch Controllers to ensure a clean and timely year-end audit.
Management
Work with each direct report to establish annual goals and objectives and monitor and advise on the progress to enhance the professional development of staff.
Provide training to new and existing staff as needed.
Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc.
Support the Corporate Controller with special projects and process improvements as needed.
Billing Management
Ensure timely and accurate Billing (management fees, administrative services, property billable, maintenance
billable, etc.).
Support the timely resolution of billing issues by working with Billing team to gather information needed to make
necessary corrections.
Serve as escalation contact for billing issues.
Accounts Receivable (A/R) Management
Ensure accurate and timely application of payments to open receivables.
Management of days sales outstanding and related metrics.
Responsible for credit memo process.
Accounts Payable (A/P) Management
Authorize payment of invoices per contractual terms.
Ensure the A/P team confirms accuracy, completeness, and approval documentation of all invoices.
Ensure A/P team is properly validating invoices, applying taxes and tracking discrepancies as needed.
Work with A/P team to resolve any issues as needed.
Work with branches to manage vendor performance.
Requirements
Education / Experience Required:
This position requires a Bachelors degree or Associates degree with equivalent work experience
Seven plus years' experience in Billing, A/R, A/P and five plus years supervisory experience is preferred.
Experience in specific billing processes, such as management fee, administrative service, property and maintenance billable is preferred.
Skills / Other Requirements
Experience with Microsoft Dynamics AX core applications and proficiency in Microsoft Excel, Word and PowerPoint is preferred.
The applicant must have an understanding of basic accounting procedures and terminology with particular emphasis on accounts payable, accounts receivable, billing and general office procedures.
Ability to thrive in a high transaction, fast-paced business environment.
Strong skills in written and verbal communication.
Strong interpersonal, supervisory and customer service skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-KK2
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.