Director, Offer & Order Distribution Technology

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities:
Requisition ID: 78393

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• As the Director of the Offer-Order-Distribution Technology, you will be leading a team at the forefront of the technical solutions that drive offer generation, order management and third-party distribution for our customers.
• The role is responsible for significant top line impact to company revenues, specifically responsible for the systems/business processes that help influence and drive commercial decision making.
• This role is a part of the Revenue Engineering team within the Revenue Management group

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Works with internal and external stakeholders in support of offer generation, revenue projects and initiatives and supports prioritization efforts across the enterprise
• Drives the third-party distribution strategy, including third-party connectivity to Online Travel Agencies, Meta-Search Engines, Travel Management Companies and Global Distribution Systems.
• Engages with stakeholders across the organization to set the vision for Offer/Order implementation strategy and project plan.
• Leads the teams responsible for delivery, execution, and performance of American's NDC (New Distribution Capability) in the marketplace
• Manage the Product Roadmap for the New Distribution Capability by collaborating with IT partners to drive industry-leading solutions
• Lead commercial strategies and negotiations with third-party distribution partners, including the Global Distribution Systems (GDSs)
• Foster positive account management for distribution partners including Corporate Online Booking Tools (e.g., Concur Travel)
• Creates a relentless focus on marketplace execution to drive incremental revenue outcome for American Airlines
• Develops managers and analysts to ensure a high level of job proficiency and prepare them for future roles with increasing responsibility
• Represent American Airlines and the oneworld Alliance at industry distribution initiatives

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Undergraduate degree in a business discipline or equivalent experience/training Bachelor's degree in relevant field or equivalent experience/training;
• 7 years of leadership experience, overseeing large cross-functional teams

Preferred Qualifications- Education & Prior Job Experience

• MBA or Master's degree in STEM field referred
• Distribution experience as both the partner and the airline
• Keen understanding of industry distribution trends and emerging technologies and the way US Airways fits into the competitive landscape
• Outstanding organization, analytical thinking, problem-solving, and project management skills
• Exceptional verbal and written communication skills, including the ability to effectively interact with employees at all levels within the organization as well as with external agencies/vendors

Skills, Licenses & Certifications

• Understanding of airline economics, operations, and revenue management techniques, and the ability to apply that knowledge to strategic problems preferred
• Ability to manage, motivate, coach, and counsel a diverse team of managers and analysts
• Ability to respond quickly and positively to changing priorities
• Ability to build collaborative relationships with and consensus amongst multiple stakeholders with varying points of view
• Excellent verbal and written communication skills that effectively and clearly communicate a strategic vision
• Demonstrated ability to create a culture of continuous improvement that is open and respectful and that thrives on diversity and trust
• Proven ability of identifying, recruiting, and developing talent

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Cities:
Requisition ID: 78393