Director, Revenue Operations

We're so excited to have you on our team as we create the future of Rev.

As you know, our mission is to unlock the full power of human speech. Why? Because we believe in bridging the gap between individuals, communities, and global audiences, and fueling connections and experiences that drive meaningful change. Simply put ... every voice deserves to be heard.

We built the most accurate Speech-to-Text ASR in the world that surpasses our competitors across: 75 languages and counting; dialects; genders and subject matters. We did this because in a world where so much is said and yet so much goes unheard - we believe every perspective is not only valuable, but critical. And while that's our technology, that is also our culture.

We didn't transform the speech technology space by following the status quo. We did it by bringing perspectives to the table that were different from ours, and ensuring they had the freedom and responsibility to create, innovate, and transform our product and how we serve our customer. As a part of the Rev team, the work that you will do will propel these efforts and continue to help us best serve our customers.

It's an exciting time to join Rev!
Director, Revenue Operations

How this role will Serve, Own and Grow at Rev:

We are seeking a dynamic leader who not only excels in Revenue Operations but also thrives in a fast-paced, cross-functional environment. As our Director of Revenue Operations, you will drive our go-to-market strategy by integrating data-driven insights across Sales, Marketing, and Customer Success-ensuring both immediate impact and long-term growth.

We are looking for someone who is as strategic as they are hands-on; you are a proactive, collaborative thinker who distills complex challenges into actionable plans. Your ability to lead, innovate, and maintain contractual integrity will be key to empowering our teams and ensuring our operations run seamlessly.

Responsibilities:
Strategic Leadership & Operational Excellence:

• Lead efforts to integrate and automate GTM processes, systems, people, and data flows to maximize marketing ROI, bookings, and overall revenue productivity.
• Serve as a key business partner to Sales and GTM leadership, collaborating with teams including Marketing, Customer Success, Finance and Support to ensure operational excellence.
• Drive growth initiatives by identifying opportunities through data analysis, and translate insights into actionable plans.
• Oversee the review, negotiation, and management of contract agreements with vendors and partners to ensure alignment with revenue objectives and legal compliance.

Data Analytics & Reporting:

• Develop detailed reporting, forecasting, and performance analysis for weekly updates, monthly summaries, QBRs, and board meetings.
• Use operational data to create compelling narratives that inform strategic decision-making and process improvement.

Process Optimization & GTM Strategy:

• Optimize the use of key technologies (Salesforce, Outreach, Gong, Hubspot, etc.) to streamline processes and empower GTM teams.
• Oversee territory management, KPI/metric tracking, forecasting, and the operational enablement of new projects, product updates, and pricing initiatives.
• Manage and evaluate tech stack requests and maintain a robust Revenue Operations Queue to ensure efficient service delivery.

Team Leadership & Development:

• Attract, mentor, and lead a high-performing Revenue Operations team, fostering a culture of continuous improvement and operational excellence.
• Collaborate with cross-functional leaders to design effective compensation plans, operating models, and performance improvement initiatives.

Cross-Functional Collaboration:

• Participate in strategic projects across the organization, ensuring alignment between revenue operations and broader business objectives.
• Work closely with Sales Leaders to interpret metrics, address challenges, and implement actionable solutions.

Qualifications:

• Experience:
  
  • 7-10+ years of experience in Revenue Operations, Sales Operations, or Business Operations with a strong track record in supporting GTM strategic objectives.
  • Proven experience in developing and leading high-performing teams in a fast-paced, cross-functional environment.
  • Demonstrated expertise in managing contract agreements, including negotiation and collaboration with legal teams.
• Skills:
  
  • Advanced analytical and modeling capabilities, with the ability to translate complex data into clear, actionable insights.
  • Extensive knowledge of revenue tools, forecasting, territory planning, sales compensation, and process improvement methodologies.
  • Excellent interpersonal, verbal, and written communication skills with a strong business acumen.
• Technical Proficiency:
  
  • Proficiency in Salesforce and other GTM tools such as Outreach, Gong, and Hubspot, with a demonstrated ability to optimize technology for revenue operations success.

#LI-Hybrid