Director, Social Wellness & Behavioral Support

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Company: CHAFFEY COLLEGE

Location: Rancho Cucamonga, CA 91730

Description:

Salary: $10,200.00 Monthly
Location : Rancho Cucamonga, CA
Job Type: Professional Expert
Job Number: 24-25/00110
Department: Student Support Services
Opening Date: 03/17/2025
Closing Date: 4/11/2025 11:59 PM Pacific

Position Description

This is a temporary professional expert position and continuation of employment is contingent upon availability of funds and approval by the Governing Board.

Situated on the ancestral homeland of the Tongva Peoples, Chaffey College is one of the oldest community colleges in California and serves a variety of communities, workforce partners, and students. While other community colleges are often named after their geographic area, Chaffey College is named after local innovator, George Chaffey, who, among other things, implemented street lights in the city of Ontario. Like its namesake, we are known for an innovative culture, dynamic environment, and future-mindedness. We remain closely tied to our community and are seeking leaders who will join us in our quest to provide responsive and supportive programming to engage and improve the communities we serve. The entire campus community aspires to consistently fulfill the vision that Chaffey College "improves lives through education."

Chaffey College celebrates the diverse communities we serve. As a federally recognized Hispanic Serving Institution (HSI) Chaffey's student population includes over 64% identifying as Latinx, 13% White, 7% African-American/Black, 6% Asian, multi-racial/other (5%) and smaller percentages of Filipino and Pacific Islanders (2%), Native American (0.40%), or decline to state (2.6%). Furthermore, 40% of our students are first-generation college students, and approximately 62% of students are eligible for some form of financial aid. The current student population identifies as 59% female and 38% male with approximately 3% who either decline to state or identify as nonbinary. Approximately 5% of Chaffey's students utilize Disabled Programs and Services for support. To support the diverse needs of these populations and their intersections, the College has developed a variety of robust equity-driven efforts including the President's Equity Council, Center for Culture and Social Justice, Panther Care, Rising Scholars, PRISM, Puente Project, UMOJA, EOPS/CARE, Disabled Programs and Services, and CalWORKs.

Under general direction, the Director of Social Wellness & Behavioral Support is responsible for developing and managing programmatic components to assist students in crisis.

This position is responsible to help ensure the safety and wellness of the college by serving as a liaison between Student Services and Campus Police. The Director of Social Wellness & Behavioral Support will develop collaborative relationships with on-campus and community resources, provide individual and group counseling as needed, and consultation for District employees, and support crisis intervention efforts with Campus Police. This position follows District policies and procedures consistent with federal, state, and local laws and regulations

Additional areas where this position will have a key role include; education, training, and outreach and the following programs that support students in crisis: TAG (Threat Assessment Group) support (including mental health threat assessments), Title IX program support, and general education and training
Responsibilities

Duties may include, but are not limited to:

Mental Health Support & Case Management - Has primary responsibility for developing and implementing a continuum of behavioral intervention case management and community integration model including the; response triage/assessment, planning, communication, collaboration, implementation, monitoring, and evaluating multi-faceted, potentially high risk, and complex situations.
  • Primary case manager for reported students in distress or crisis situations.
  • Serve as primary support for students presenting in crisis, often reported through various offices, including Student Health Services, Campus Police, Student Discipline and Disabled Student Services.
  • Assist students with social services needs including referral to on-campus and community resources and develop relationships with on-campus and community partners who will provide education, intervention, and consultation services.
  • Appropriately coordinate with other District employees, Campus Police, off-campus agencies (i.e. healthcare providers and local and state social services) and family members to support the success of students in distress and to develop and execute action plans.
  • Meet with students and otherwise engage with them through various means to investigate issues of concern and to provide information, guidance, and support as appropriate to the situation.
  • Provide brief, goal-oriented individual counseling to support students from diverse backgrounds in managing their mental health concerns.
  • Provide student group-based counseling services as needed.
  • Collaborates with the Executive Director of Student Support Services and provides training and support for students presenting in crisis throughout the discipline process.
  • Collaborates with Campus Police to further support response efforts and deescalate non-criminal incidents whenever possible.
  • Provide crisis assessment and intervention services for students with urgent needs during business hours.
  • Provide consultation, guidance, and training for District employees who are working with students of concern and/or who are in distress.
  • Implement and oversee graduate level social worker internship program.
  • Provide training/best practices to increase District employee's awareness of psychosocial and economic barriers to academic success, and develop their capacity to support and/or refer and/or report students in distress.
  • Normalize help-seeking behaviors.
  • Document all actions taken for current cases and produce reports as needed.
  • Maintain currency of knowledge and skills related to the duties and responsibilities.
  • Develop and coordinate education and outreach efforts (i.e., workshops, trainings, and communication materials) to the Chaffey Community.
  • Develop and assess program goals.
Behavioral Intervention Team (BIT) - Responsible for triage and assessment of BIT reports to Campus Police and Student Services. Upon receipt of a BIT report, this position will provide expertise in determining the level of appropriate response and assignment (Campus Police or Student Services).
Other Responsibilities
  • Serve on District committees and assist with initiatives or special projects related to the scope of the position's responsibilities.
  • Maintains files and databases, such as Advocate, Colleague, and for all student crisis support related issues.
  • May support the Director of Human Resources (Title IX Coordinator) in following processes, procedures, and practices as outlined per federal and state regulations in Title IX compliance issues.
  • Performs other related duties as assigned.


Qualifications

MINIMUM QUALIFICATIONS
  • Demonstrated evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.
  • Possession of a master's degree.
  • Licensed as an LCSW. If current license is out of state, must be licensed in CA within 2 months of hire.
  • One (1) year of formal training, internship, or leadership experience reasonably related to the administrator's administrative assignment.
  • Knowledge of:
    • Develop and evaluate comprehensive plans to meet current and future needs of assigned areas;
    • Develop and effectively manage a budget;
    • Plan, organize, develop, and evaluate student services and support programs
    • Apply current and emerging technology to support the development and delivery of student services;
    • Train, supervise, and evaluate personnel;
    • Apply and use effective interpersonal skills; communicate effectively both orally and in writing;
    • Interpret, apply, and explain rules, regulations, policies, and procedures;
    • Maintain current knowledge of program rules, regulations, requirements, and restrictions;
    • Analyze situations accurately and adopt an effective course of action;
    • Evaluate and support recommendations from within the District community for program improvements and/or new service efforts.
  • Ability to:
    • Applicable laws, codes, regulations, policies and procedures;
    • Principles and practices of administration, supervision and training; crisis management/intervention, threat assessment, and conflict resolution.

MEETING MINIMUM QUALIFICATIONS DOES NOT ASSURE THE CANDIDATE OF AN INTERVIEW. Applications will be evaluated taking into account the breadth and depth of relevant education, experience, skills, knowledge and abilities.

DESIRABLE QUALIFICATIONS
  • Ability to work in partnership with law enforcement.
  • Possession of an advanced degree in Social Work, Counseling/Clinical Psychology, or related field from an accredited institution.
  • Evidence of significant administrative experience in the area of leadership, organization, planning, development, staffing, budget management, evaluation, and supervision reasonably related to the administrative assignment in mental health programming.
  • Experience with effective team management.
  • Knowledge of and ability to apply principles and methodologies that foster equitable outcomes for students.
  • Commitment to diversity, equity, and inclusion.
  • Experience working with underrepresented populations (i.e.- LGBTQIA+, Undocumented, African-American)
  • Work experience in a college or university setting
  • One or more years of experience providing CASE management, crisis intervention, counseling, and care coordination to young adults and/or college students

Additional Information

SPECIAL CONDITIONS
  • Positions in this classification may be required to work varied hours according to need.
  • The incumbent may periodically be required to travel to a variety of locations. If operating a vehicle, employees must have the ability to secure and maintain a valid California driver's license.

APPLICATION PROCESS
Chaffey College utilizes an online electronic application system. Our application can be accessed at . The application must be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents:

Please do not include any additional documents; only the documents that are indicated below. If you upload documents that are not required, your application may be disqualified. Please do not submit letters of recommendation or documents that contain your photograph.
  • Cover Letter
  • Resume
  • Copy of Transcripts (Transcripts must indicate degree earned/conferred photocopies or computer printouts are acceptable. Transcripts of all degrees applicable to meeting the minimum qualifications for this position must be included. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts. International transcripts must be transcribed and evaluated in English by a bona fide evaluation service. Official sealed transcripts will be required upon hire.)

Completed application and related materials must be submitted no later than the application deadline indicated at the top of this announcement. Failure to submit all required application materials may result in the applicant not being considered for the position.

Submission of application and related materials is the applicant's responsibility. The District reserves the right to re-advertise the position or to delay indefinitely the employment of a person for a position if it is deemed that applicants for the position do not constitute an adequate applicant pool.

Applicants should promptly notify the Office of Human Resources of any change of address and/or phone number. All application materials are subject to investigation and verification. False statements will be cause for disqualification or discharge from employment.

CONDITIONS OF EMPLOYMENT
This is a full-time, temporary professional expert position. Continued employment is contingent upon funding and approval of the Chaffey College Governing Board. Effective date of employment will be as soon as a successful candidate is selected and a mutually agreed upon date is determined. The monthly salary is $10,200. Excellent benefits include: health care, dental program, and vision services for employees and eligible dependents; and retirement coverage through the California Public Employees' Retirement System (PERS).
Being able and ready to work onsite at a Chaffey facility or location is an essential function of this job. Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.

The Selection Process
A screening committee will conduct all minimum qualification appraisals as set forth on the announcement and reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant an interview. Applicants selected for an interview will be notified of the time and place of the interview. Reasonable accommodations are provided to persons with disabilities. Should you feel you have any need for accommodation due to a disability, please indicate this request on your application or contact the Office of Human Resources. Travel costs related to a first-level interview will be borne by the applicant.

About the College

The College
Established in 1883, Chaffey College is one of California's first colleges. Nestled in the foothills of the San Gabriel Mountains, Chaffey's Rancho Cucamonga, Fontana and Chino campus locations serve students from throughout the Inland Empire. A fully accredited two-year institution by the Western Association of Schools and Colleges, Chaffey College offers associate degrees and vocational and transfer programs in a wide variety of subjects. Chaffey College remains committed to its mission of improving the lives of its students, faculty, and staff through education.

District
Serving throughout the diverse Inland Empire, Chaffey College provides services to the cities of Chino, Chino Hills, Fontana, Montclair, Ontario, Rancho Cucamonga, and Upland, reaching a population of more than 830,000. The District also recruits from some of the area's top high schools, accepting students from four surrounding districts: Chaffey Joint Union High School, Chino Unified School District, Fontana Unified School District, and the Upland Unified School District.

Curricula
Whether the goal is to transfer to a four-year institution or enter the workforce better prepared, Chaffey College provides its students with the opportunity to take a variety of applicable courses and programs.
Chaffey College offers an exceptional benefit package. to learn about our health care, dental program, and vision services for employees and eligible dependents. The district also offers retirement coverage through the State Teachers' Retirement System (STRS) for academic employees or the Public Employees' Retirement System (PERS) for classified employees.

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