DME Coordinator

Job Details

Job Location
Excelsior Orthopaedics Amherst NY - Amherst, NY

Position Type
Full Time

Salary Range
$61200.00 - $110160.00 Salary

DME Coordinator

Job Summary

The DME coordinator is responsible for coordinating and advising on all aspects of the Durable Medical Department with Excelsior Orthopaedics. They will lead a team of DME specialists and act as a liaison between department staff, physicians, and clinical providers.

Duties and Responsibilities

• Demonstrate our Core Values of being Patient Centered, Team Focused, Service Driven, Accountable, and Innovative every day.
• Perform all duties listed on the Durable Medical Specialist Job Description. This includes, but is not limited to:
  • Be a subject matter expert on all areas of Durable Medical Equipment. Update and maintain all training documents, maintain Medicare compliance manual, review Best Practices, and serve as an educator to Clinical Staff (PAs, ATCs, LPNs, etc.).
  • Act as a liaison and facilitator for all clinical staff as it relates to patients requiring Durable Medical Equipment. Applies to patients receiving DME from Excelsior as well as though needing to be referred elsewhere.
  • Oversee ordering of new stock, maintaining appropriate levels, and reconcile inventory monthly.
  • Act as a facilitator for new products that physicians would like to have added to inventory.
  • Responsible for trouble shooting all issues that effect DME.
  • Assist in the continuing development of the DME Guidelines for the PAs, ATCs, Clinical staff, and Physicians.
  • Work collaboratively with Billing Teams to manage LCD policies and appropriate billing procedures.
  • Maintain Medicare compliance and DMEPOS provider manual.
  • Act as a patient advocate always, especially if/when billing issues arise.
• Manage team of direct reports.
• Work with HR and leadership to interview, select, train, evaluate, and provide performance feedback.
• Review and audit patient charts to evaluate and determine the level of care provided meets compliance requirements.
• Coordinates regular staff meetings to ensure communications are effectively transmitted and received; interprets and explains practice policies, procedures, objectives, operations, and service organizations.
• Handles other tasks as needed.

Qualifications

Requirements and Qualifications

• Bachelor's Degree Required with at least three years' experience in a DME Specialist (or similar scope) role.
• In lieu of a bachelor's degree, 8+ years' experience in similar role is required.
• Active NYS Athletic Training license and credentials preferred.
• Experience leading a team and/or project.
• EMR Experience required; MEDENT preferred.

Physical Demands

• Frequently required to stoop, kneel, or crouch.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds.
• Manual and finger dexterity and eye-hand coordination to provide patient care and operate equipment
• Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff.
• Position requires full range of body motion including ability to position and move patients.
• Work environment may involve some exposure to hazards/physical risk.

Benefits

We offer a comprehensive benefits package that includes health (with employer contribution), dental, and vision insurance, employer paid base life, and other voluntary benefits*. Time off benefits include paid combined time off (CTO) and seven paid holidays, plus a floating holiday after one year of service. Retirement benefits include a 401(k) with company contribution and profit sharing after one year of service.Qualified team members become eligible to participate in medical benefits on the 1st of the month following date of hire, and retirement benefits after 90 days.

We also provide professional development opportunities, flexible work schedules, wellness incentives, healthy vending options, and relaxed dress code on Fridays. Our community-focused culture encourages participation in local events, fundraisers, and causes chosen by our team. We are committed to providing our employees with the resources they need to thrive both personally and professionally.

*Other voluntary benefits include Voluntary Short-Term Disability, Long Term Disability, Critical Illness, Accident Insurance, Supplemental Life Insurance, and legal and identity protection and pet insurance

Who We Are

Excelsior Orthopaedics is a multi-specialty orthopedic practice that has been providing comprehensive care since 2002. We have multiple locations throughout the Western New York region and a free-standing ambulatory surgery center, Buffalo Surgery Center. Excelsior Orthopaedics offers a suite of in-house services including general orthopaedic evaluation and treatment, podiatry, physical & occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, durable medical equipment, and an outpatient total joint program. Buffalo Surgery Center provides surgical and procedural treatments for orthopaedic, pain and spine, podiatry, total joint replacement, and gastrointestinal patients. Our mission is to transform the lives of our patients by restoring function and enhancing quality of life. We are committed to innovative care that is driven by patient needs and supported by the most skilled, experienced team in Western New York.

This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and

may have additional duties assigned as necessary.

Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.