ECMC Application Testing and Support Coordinator

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Company: State of Colorado

Location: Denver, CO 80219

Description:

Salary : $70,140.00 - $91,200.00 Annually
Location : Denver, CO
Job Type: Full Time
Job Number: PHA 00213 02/2025
Department: Department of Natural Resources
Division: Energy & Carbon Management Commission
Opening Date: 03/04/2025
Closing Date: 3/25/2025 4:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Hiring Pay Rate: Employees new to State Government will be paid on a bi-weekly basis.
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information: Patrick Warnespatrick.warnes@state.co.us
Salary Note: Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
Primary Physical Work Address: This is a Remote/Hybrid position - Work is primarily performed from a home office, however the selected candidate will report to the office at 1120 Lincoln Street, Suite 801 - Denver, CO periodically as well as other locations throughout the State for meetings, trainings and projects as directed by the supervisor.
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Are you interested in investing in a career that makes a difference?

Consider joining the dedicated people of the Colorado Department of Natural Resources. It's our mission to manage and conserve Colorado's natural resources for the benefit of people today - and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children.

We invite you to explore our website at https://dnr.colorado.gov/about-us to find out more about the work we do to manage Colorado's natural resources for today - and tomorrow.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.
In addition to offering rewarding, meaningful work, we offer:
  • Medical, Vision and Dental plans
  • Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans
  • Paid life insurance
  • Short- and long-term disability coverage
  • Employee Wellness programs
  • Flexible Spending Accounts
  • Health Savings Accounts
  • 11 paid holidays per year plus generous vacation and sick leave
  • Flexible work schedule options and remote-work options
  • Career advancement opportunities throughout the State system
  • Some positions may qualify for the Public Service Loan Forgiveness Program
For more detailed information, please visit State of Colorado Employee Benefits

About :The mission of the Colorado Energy & Carbon Management Commission (ECMC) is to regulate the development and production of oil and gas, deep geothermal resources, the capture and sequestration of carbon, and the underground storage of natural gas in a manner that protects public health, safety, welfare, the environment and wildlife resources.

This work unit both directs and provides the technical support for the Colorado Oil and Gas Information System (COGIS), which is a complex system of data, tools, and processes used to collect, report, analyze, and model Colorado oil and gas information. The data includes GIS data; tabular data, including well locations, depth, completion intervals, construction data, production records, inspection data, environmental information, reclamation data, etc.; electronic content (documents/spreadsheets/photographs/etc.); complaints; financial assurance information; website information; and, information workflow tools and processes.
The work unit either manages or provides leadership to the subject matter based ECMC Units (Community Relations, Compliance, Cumulative Impacts & Energy Transition, Enforcement, Engineering, Environmental, Finance, Hearings, Orphaned Well Program, Planning & Permitting, Strategic Development, Strategic QA/QC), other departments, federal agencies and public information groups regarding what data is available, how that information is used, and how to access the information for a number of different purposes ranging from simple public interest to sophisticated modeling and data collaboration. The group is responsible for identifying application development needs and liaising with OIT staff and/or outside contractors to obtain the required development.
Description of Job
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Position Summary: This position is the Staff Authority responsible for quality assurance testing and providing technical support to staff and external users for ECMC applications. This position liaises with the Office of Information Technology (OIT) application development resources dedicated to support the agency as well as contract developers to accomplish the continuously evolving realm of applications required to interface with COGIS data for the assigned Unit. The position prioritizes testing and support needs; liaises with the Application Development Coordinator and the COGIS Data Coordinator to communicate any functionality issues; and determines the most suitable staff to remediate issues. It oversees application testing and builds quality assurance protocols; and provides user training or guidance to assist staff and the public in using new applications. It develops protocols, procedures, and tools to document business processes and trains employees in their use.
Testing Protocol Guidance & Documentation:
  • This position will be responsible for ensuring the quality and performance of our applications by developing customized technical testing protocols to ensure that applications have been built to meet the defined business rules and that these applications will function without issue. These protocol documents will identify and resolve all application defects through rigorous testing by modeling against the original templates and business rule spreadsheets provided to developers.

Application Testing:
  • This position is the agency's lead QA/QC tester in the development of applications required to interface with the vast, complex data associated with the administration of ECMC rules.
  • The position will ensure that final applications have adhered to the business rules and designs scoped out in the original development documentation. It is responsible for ensuring the quality and functionality of applications by identifying and resolving issues through rigorous testing.
  • The specialist will identify functionality issues, bugs, validation concerns, data type problems and any other errors that prevent the application from performing as intended.

Application Development Liaison/Project Manager:
  • Meet with agency employees to identify application development needs to implement new or improve the efficiency or effectiveness of existing business processes. Project work would include creating/enhancing business process documentation, employee training materials, and metrics to evaluate ongoing performance.
  • Liaise with the Office of Information Technology and/or contract application development providers to complete projects.

Application Support:
  • When new and existing applications are deployed and made available to staff and users, the agency needs to provide technical support.
  • This position will lead the effort, working in conjunction with Unit SMEs and application development resources, to ensure the successful implementation of new and existing applications.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Minimum Qualifications:
Experience Only:
Seven (7) years of relevant experience in software testing, application development, data management, information technology or another occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education and/or relevant experience in software testing, application development, data management, information technology or another occupation related to the work assigned to this position equal to seven (7) years.

Please note: The required experience must be substantiated within the work experience section of your application. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section of your application will be reviewed to determine this. "See Resume" statements on the application will not be accepted. In addition, part-time work will be prorated.
Preferred Qualifications:
  • Extensive experience with QA/QC testing of software applications including defining metrics, tracking, and reporting.
  • Application development, technical project management, and\or technical support experience.
  • Comprehension of SQL database design schema and queries helpful.
  • Proficient with Google applications and project management software (Azure DevOps, Asana).
  • Excellent verbal and written communication skills; strong customer service experience. Ability to relay complex information to a group or individuals.
  • Attention to detail; ability to multitask; and strong time management skills.
  • Government or industry experience in energy regulation or natural resources.
  • Current or former State experience relevant to this position.
Conditions of Employment:
  • Must be a Colorado resident at time of employment.
  • You must be legally eligible to work in the United States to be appointed to this position. DNR does not sponsor non-residents of the United States

APPEAL RIGHTS:

It is recommended that you contact the Human Resources Specialist listed below to resolve issues related to your possession of minimum qualifications. However, if you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
Supplemental Information
The Assessment Process
  • All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.
  • Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts.
  • Resumes, cover letters and other attachments are not considered as part of initial reviews, therefore, it is important to document in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement
  • Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.
  • This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.

Equity, Diversity, and Inclusion

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at dnr_hr_employeebenefits@state.co.us
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request accommodation, please contact our Benefits Specialist at dnr_hr_employeebenefits@state.co.us at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify

DNR uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. You must be legally eligible to work in the United States to be appointed to this position. DNR does not sponsor non-residents of the United States.

Toll-Free Applicant Support - Technical Help

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). The Human Resources Office will be unable to assist with technical issues.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01

The Colorado Constitution, Article XII, Section 13 requires that APPLICANTS for state classified government jobs be residents of Colorado at the time of application, unless this requirement is waived by the State Personnel Board (DPA). A residency waiver was not issued by DPA for this announcement. For more information, please see the FAQ's at: https://careers.colorado.gov/how-to-apply. Are you a current Colorado resident?
  • Yes
  • No

02

If you are a veteran who is eligible for preference points, did you upload/attach your DD-214? Veterans who wish to seek disability preference points based on a service related disability must submit acceptable documentation to support your claim for veterans' preference (exclude specific/private medical information).
  • Yes
  • No
  • Not Applicable

03

Current and former State Personnel System employees who were disciplinarily terminated, resigned in lieu of termination, or who were deemed to have resigned without notice (Board Rule 7-5, Automatic Resignation) must disclose this information on the application.
  • I am not a current or former State of Colorado classified employee.
  • I am a current or former State of Colorado employee but have NEVER been disciplinarily terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-5, Automatic Resignation).
  • I am a current or former State of Colorado employee and have been disciplinarily terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-5, Automatic Resignation). NOTE: Failure to disclose this information and/or falsification of Application materials may result in being removed from consideration for this position.

04

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify you application from the current position:
05

If you are using education to meet or substitute for qualifications, did you upload a copy of your official or unofficial transcript? (Your transcript is required as verification that you meet the requirements).
  • Yes, I have attached my transcripts.
  • No, I am not using college course work to meet minimum requirements for this position.
  • Not Applicable

06

Did you upload your rsum and cover letter to this on-line application?
  • Yes
  • No

07

Part, or all, of the assessment for this position involves a review of the information you submit in your application materials. Please verify that you understand that the failure to include adequate information or attachments to your job application may affect your final score and/or prevent you from competing in any subsequent measures used to arrive at a top group of applicants.
  • Yes
  • No

08

You must be legally eligible to work in the United States to be appointed to this position. DNR does not sponsor non-residents of the United States.
  • I accept and understand.

09

Have you defined the metrics and test cases for a new application and if so, please describe your experience.
10

Please describe your experience with software QA/QC testing.
11

What best practices do you implement when testing and debugging a software application.
12

Do you have any experience working with databases or database design.
13

Please describe your technical project management experience and include who you worked with (e.g. internal/external staff, departments, agencies).
14

Please describe your experience providing technical customer service and support.
Required Question

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