Employee Relations Mgr
Apply NowCompany: Rush
Location: Chicago, IL 60629
Description:
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Employee Relations
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $94,827 - 154,315 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position supports positive and effective employee relations as well as serves as an employee relations content expert in an integrated HR business partner and practice center model within a partially unionized healthcare setting. Conducts investigations of employee relations concerns, including complaints and other alleged policy violations. Performs trend analysis and cultural assessments, and partners with stakeholders to develop appropriate action planning to address areas of concern. Serves as an investigation subject matter expert to the Employee Relations team and related collaborative partners and stakeholders, including HR Business Partner (HRBP), business leaders and employees. The Investigator leverages subject matter expert understanding of laws, regulations, concepts, and practices. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Bachelor's degree.
Seven years of employee relations experience conducting workplace investigations or an equivalent combination of experience in a consultative HR Business Partner or HR Generalist role.
Documented full-time Investigative experience including in-person and remote interviewing and investigation.
Demonstrated skills and experience in analytical and legal writing to produce accurate, useful reports and summaries.
Demonstrated skills in conveying facts, analysis, conclusions, and recommendations in a clear and concise manner.
Possess strong analytical skills and experience to research and Interpret data; ability to write cogent and persuasive reports.
Excellent presentation and communication skills (oral and written).
Ability to work effectively with diverse populations at all levels of the organization, Including employees, faculty, executive and senior leadership, legal representatives, OIE.
Knowledge of and ability to interpret federal and state laws, rules and regulations concerning employment and workplace violence.
Ability to remain tactful, calm and persuasive in controversial and/or confrontational situations.
Strong project management and critical thinking skills, including proven problem solving and planning skills.
Experience and interest in process improvement techniques and benchmarking. Ability to identify and analyze trends from a variety of data sources. Excellent verbal and written communication skills that are adaptive to educationally and organizationally diverse audiences.
Ability to collaborate with diverse staff and a wide range of management levels and departments.
Self-directed, yet able to work in a matrix reporting structure and manage multiple priorities and projects. Effective team player.
Ability to build and maintain positive relationships internally and externally.
Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
Extensive knowledge of information technology, including software technology, used in the HR function (e.g., Microsoft PowerPoint, Excel, Word).
Preferred Job Qualifications:
Experience working in a complex hospital/healthcare system
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Responsibilities:
1. Investigate reports of alleged violations of policy, including but not limited to; hotline complaints; workplace violence or threat of violence, theft, misappropriation, unauthorized/fraudulent use of Company facilities and equipment, or misuse of Rush property or technology; disruptive behavior; favoritism; bullying; insubordination; use of profane, discourteous, or threatening language; drug diversion, reasonable suspicion, substance abuse; background checks and other incidents, performance, environmental and behavioral concerns throughout RUSH.
2. Conduct confidential, thorough, fair, and equitable workplace investigations, and perform other work as assigned by the Sr. Director, HR Partners & Employee Relations.
3. Define, strategize, and plan the scope of the investigation and identify the initial list of individuals to interview including witnesses, affected parties, reporting parties and subject(s). Prior to each investigation, determines all applicable parties.
4. Partners with HRBP's and Employee Relations peers, to ensure consistency of advice and guidance provided.
5. Perform due diligence on all matters by tracking and completely documenting all cases.
6. Maintain current knowledge of laws, regulations, policies, best practices, and investigative methods. regarding workplace investigations, organizational issues, employee misconduct, and regulatory compliance.
7. Provide expert advice, counsel, guidance, and training to leaders and HRBP's/ HRG's on all Employee Relations issues including, but not limited to, policy interpretation; prevention, response, and investigation of workplace violence, bullying, incivility, and other organizational issues.
8. Foster strong partnership with office of Legal Affairs and Office of Institutional Equity (OIE).
9. Assigned other duties and projects related to investigations and compliance.
10. Conducts needs assessment for fostering and furthering positive employee relations using a variety of data metrics (e.g., employee survey, turnover, exit interviews, etc.). Develops/delivers training as appropriate on employee relations issues, policies, and administrative procedures. In collaboration with the HRBP, develops, and implements individualized employee relations interventions.
11. Contribute to the development of employee relations best practices, to include development and promotion of ongoing feedback mechanisms for employees to influence the continuous improvement of Employee Relation services and processes. Championing and promoting a positive climate, providing appropriate counsel and support to ensure that any Employee Relation processes are delivered to maximize the employee experience.
12. Advises and trains leaders in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
13. Facilitate long-term initiatives aligned with the strategic agenda.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Employee Relations
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $94,827 - 154,315 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position supports positive and effective employee relations as well as serves as an employee relations content expert in an integrated HR business partner and practice center model within a partially unionized healthcare setting. Conducts investigations of employee relations concerns, including complaints and other alleged policy violations. Performs trend analysis and cultural assessments, and partners with stakeholders to develop appropriate action planning to address areas of concern. Serves as an investigation subject matter expert to the Employee Relations team and related collaborative partners and stakeholders, including HR Business Partner (HRBP), business leaders and employees. The Investigator leverages subject matter expert understanding of laws, regulations, concepts, and practices. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Bachelor's degree.
Seven years of employee relations experience conducting workplace investigations or an equivalent combination of experience in a consultative HR Business Partner or HR Generalist role.
Documented full-time Investigative experience including in-person and remote interviewing and investigation.
Demonstrated skills and experience in analytical and legal writing to produce accurate, useful reports and summaries.
Demonstrated skills in conveying facts, analysis, conclusions, and recommendations in a clear and concise manner.
Possess strong analytical skills and experience to research and Interpret data; ability to write cogent and persuasive reports.
Excellent presentation and communication skills (oral and written).
Ability to work effectively with diverse populations at all levels of the organization, Including employees, faculty, executive and senior leadership, legal representatives, OIE.
Knowledge of and ability to interpret federal and state laws, rules and regulations concerning employment and workplace violence.
Ability to remain tactful, calm and persuasive in controversial and/or confrontational situations.
Strong project management and critical thinking skills, including proven problem solving and planning skills.
Experience and interest in process improvement techniques and benchmarking. Ability to identify and analyze trends from a variety of data sources. Excellent verbal and written communication skills that are adaptive to educationally and organizationally diverse audiences.
Ability to collaborate with diverse staff and a wide range of management levels and departments.
Self-directed, yet able to work in a matrix reporting structure and manage multiple priorities and projects. Effective team player.
Ability to build and maintain positive relationships internally and externally.
Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
Extensive knowledge of information technology, including software technology, used in the HR function (e.g., Microsoft PowerPoint, Excel, Word).
Preferred Job Qualifications:
Experience working in a complex hospital/healthcare system
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Responsibilities:
1. Investigate reports of alleged violations of policy, including but not limited to; hotline complaints; workplace violence or threat of violence, theft, misappropriation, unauthorized/fraudulent use of Company facilities and equipment, or misuse of Rush property or technology; disruptive behavior; favoritism; bullying; insubordination; use of profane, discourteous, or threatening language; drug diversion, reasonable suspicion, substance abuse; background checks and other incidents, performance, environmental and behavioral concerns throughout RUSH.
2. Conduct confidential, thorough, fair, and equitable workplace investigations, and perform other work as assigned by the Sr. Director, HR Partners & Employee Relations.
3. Define, strategize, and plan the scope of the investigation and identify the initial list of individuals to interview including witnesses, affected parties, reporting parties and subject(s). Prior to each investigation, determines all applicable parties.
4. Partners with HRBP's and Employee Relations peers, to ensure consistency of advice and guidance provided.
5. Perform due diligence on all matters by tracking and completely documenting all cases.
6. Maintain current knowledge of laws, regulations, policies, best practices, and investigative methods. regarding workplace investigations, organizational issues, employee misconduct, and regulatory compliance.
7. Provide expert advice, counsel, guidance, and training to leaders and HRBP's/ HRG's on all Employee Relations issues including, but not limited to, policy interpretation; prevention, response, and investigation of workplace violence, bullying, incivility, and other organizational issues.
8. Foster strong partnership with office of Legal Affairs and Office of Institutional Equity (OIE).
9. Assigned other duties and projects related to investigations and compliance.
10. Conducts needs assessment for fostering and furthering positive employee relations using a variety of data metrics (e.g., employee survey, turnover, exit interviews, etc.). Develops/delivers training as appropriate on employee relations issues, policies, and administrative procedures. In collaboration with the HRBP, develops, and implements individualized employee relations interventions.
11. Contribute to the development of employee relations best practices, to include development and promotion of ongoing feedback mechanisms for employees to influence the continuous improvement of Employee Relation services and processes. Championing and promoting a positive climate, providing appropriate counsel and support to ensure that any Employee Relation processes are delivered to maximize the employee experience.
12. Advises and trains leaders in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
13. Facilitate long-term initiatives aligned with the strategic agenda.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.