Enablement Partner

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Company: Palantir

Location: Washington, DC 20001

Description:

A World-Changing Company


Palantir builds the worlds leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.


The Role


As a USG Enablement Partner youll work as part of our deployment teams, closely collaborating with Product Engineers and Deployment Strategists in the field to expand the use of Palantir and serve as a trusted partner to customers on the ground. If you are passionate about supercharging customer growth and mission impact through partnership with Palantir users, we want to meet you.


Enablement Partners are strategic and empathetic communicators who are able to manage client accounts and relationships. Our strengths include the ability to identify gaps in the product and internal operations, build effective and scalable solutions to address these gaps, and execute across a variety of responsibilities. We strive to create paths forward for our clients to ensure theyre supported in their use of innovative technology to solve USGs most difficult and important problems.

Core Responsibilities

Own client relationships and be the end-to-end operational interface between these clients and Palantir

Drive use of the Palantir platform through on-the-ground engagement directly with users

Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure theyre meeting our clients needs

Lead client training sessions in order to amplify enablement across user groups

What We Value

Prior experience in high growth operations, account management, and/or project management

An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams

Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders

Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation

Ability to navigate sensitive situations with empathy and professionalism

Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus

What We Require

Active US Security Clearance (TS/SCI)

Travel Expectation: minimum 75% time on customer sites (customer onsite locations vary)

Salary


The estimated salary range for this position is estimated to be $110,000 - $170,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individuals relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.


Our benefits aim to promote health and wellbeing across all areas of Palantirians lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.


Benefits


Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance

Employees are automatically covered by Palantirs basic life, AD&D and disability insurance

Commuter benefits

Take what you need paid time off, not accrual based

2 weeks paid time off built into the end of each year (subject to team and business needs)

10 paid holidays throughout the calendar year

Supportive leave of absence program including time off for military service and medical events

Paid leave for new parents and subsidized back-up care for all parents

Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation

Stipend to help with expenses that come with a new child

Employees can enroll in Palantirs 401k plan


Life at Palantir


We want every Palantirian to achieve their best outcomes, thats why we celebrate individuals strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians lives is just one of the ways were investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.


In keeping consistent with Palantirs values and culture, we believe employees are better together and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for Remote work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.


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