Endpoint Solutions Architect - IT

The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Enterprise Endpoint Solutions Architect IT team. The Endpoint Solutions Architect is responsible for the overall strategy, vision, and architectural design of endpoint solutions across the organization. Collaborating closely with IT leadership, Information Security, and other groups within and outside IT, the Architect ensures that the endpoint infrastructure aligns with the Agency's strategic goals and security posture. This role will also provide assistance to technical teams, ensuring that the endpoint solutions are scalable, resilient, and meet the diverse needs of various Agency departments.

Your role in action:

• Defines the architectural vision and strategy for endpoint management systems (Microsoft Intune, MobileIron, etc.)
• Initiates the design of image deployment and/or provisioning systems for Windows, iOS, and Android devices.
• Monitors the creation, maintenance, and distribution of application packages for various devices.
• Provides high-level reporting on device compliance, application deployment, endpoint patch management, and software inventory.
• Acts as the chief Subject Matter Expert (SME) for endpoint solutions, mentoring and guiding technical teams.
• Collaborates with IT members to strategize on monitoring and remediation of non-compliant devices.
• Collaborates with Desktop Support to strategize on endpoint lifecycles for various devices.
• Partners with Information Security to ensure architectural designs mitigate security vulnerabilities.
• Partners with Information security to set the direction for endpoint compliance profiles, configurations, and policies to uphold security standards.
• Stays at the forefront of industry trends and brings innovative solutions to improve endpoint management systems.
• Performs other related duties as assigned.

What qualifications you will need:

Education:

• Bachelor's Degree or equivalent.
• Certifications such as MCSE, CISSP, and ITIL are highly desirable.

Experience:

• 2 years of experience required.
• Proficiency with Microsoft products and platforms including Azure, Power Platform, Power BI, and Office 365. Understanding of endpoint imaging systems such as MDT, Configuration Manager (SCCM), Microsoft Autopilot, and Apple Configurator. Experience in centralized endpoint management systems like Microsoft Intune and MobileIron. Experience in designing and architecting endpoint solutions for Windows 10, MacOS, iOS, and Android systems in large-scale environments preferred.

Knowledge Skills, & Abilities:

• Mastery in PowerShell scripting, database architecture, SQL, Power BI, Python scripting, XML, and Networking. Knowledge in Windows imaging & deployment, remote management, automation with various scripting tools and languages, and mobile device management. Familiarity with architectural best practices and frameworks.
• Exceptional strategic thinking and problem-solving skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Strong leadership and mentoring abilities.
• Ability to drive innovation and change.
• Self-driven with a focus on continuous improvement.
• Maintains a collaborative and solution-oriented mindset.
• Able to navigate complex organizational structures and build consensus.

What we have to offer:

The HARRIS CENTER offers competitive salary, excellent benefits package, retirement plans with company matching, prior service credit towards generous PTO accrual, outstanding wellness programs and professional development.

Employees can also take advantage of business casual dress code, corporate discounts, and gym memberships. New hire referral bonus, discounts are also available on an optional basis. These include mobile phone service, fitness centers and other wellness amenities.

What else you should know:

• This posting is associated with position #1159.
• Location is based at 9401 Southwest Fwy Houston, TX 77074.

About us:

The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.

By utilizing the unique expertise of its more than 2,300 employees, The HARRIS CENTER is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.