Engineer

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Company: Tata Consultancy Services

Location: Pittsburgh, PA 15237

Description:

Genesys Cloud Engineer

Responsible for configuring, administering, and troubleshooting the Genesys Cloud platform (PureCloud or CX Cloud).

Additionally, you will work closely with our DevOps team to set up CI/CD pipelines, version control systems, and

deployment automation using Terraform. Experience with cloud computing platforms (e.g., AWS, Azure) and related services (e.g., AWS EventBridge, Lambda, Kinesis) is essential.

Qualification:

Proven experience with the Genesys Cloud platform (PureCloud or CX Cloud).

Familiarity with DevOps tools and methodologies.

Proficiency in cloud computing platforms (e.g., AWS, Azure).

Strong problem-solving skills and attention to detail.

Roles & Responsibilities

Design software solutions to address business needs

Write code, test, and deploy software

Prepare technical and procedural documentation

Maintain and debug software

Assist with automating manual testing

Salary Range- $90,000-$100,000 a year

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