Engineering & IT - Software Support Engineer 4
Apply NowCompany: PRI Global, Inc.
Location: Newark, NJ 07104
Description:
Job Description: Bill Rate Max: ***/hourly
Candidate Location Requirements: Newark, CA
If hybrid, # of days contractor will be required to work onsite: 100% onsite
Daily Schedule & OT estimate: M-F 40 hrs/week, potential OT - 8:30 am - 5 pm
Chance for Extension (Y/N): TBD
Equipment or Software Required: Standardize equipment provided by ***
PC, Email & badge access.
Please note the rate card max listed under the Rate Details section in Beeline may differ from the sponsor's actual max bill rate*** Please adhere to the max bill rate listed in the 'Request Summary' section above.
NOTE: Confidential information may not be shared with suppliers.
Typical Day in the Role
Purpose of the Team:
This team focuses on customer and development issues that are flagged by different teams at ***. They are required to diagnose, test and submit de-bugging tickets for their findings in order to resolve the issues.
Key projects: N/A
Typical task breakdown and operating rhythm: The role will consist of access control module - this is the ECU that controls the entry to the vehicle and any issues that are found around this feature.
Compelling Story & Candidate Value Proposition
What makes this role interesting?
This role provides the opportunity to work in a niche area of the market. This role will allow the opportunity to gain useful knowledge within ACM and is a unique requirement tailored to all OEM positions within the vehicle industry.
This team offers a very interactive and collaborative approach and allows the opportunity to work cross functionally within ***.
This role offers the opportunity to gain a broader understanding of the vehicle industry and the processes and procedures around troubleshooting.
Candidate Requirements
Years of Experience Required: 5+ overall years of experience in the field.
Degrees or certifications required: Computer Science degree is required to be eligible for this role.
Disqualifiers: N/A
Best vs. Average: The ideal resume would contain ACM experience, diagnostic experience and ability to work within another ECU software.
Performance Indicators: Performance will be assessed based on meeting deadlines and quality of work
Top 3 Hard Skills Required + Years of Experience
1. Minimum 5 years experience with access control module or another component on testing and diagnosis
2. Minimum 5 years experience with Linux
3. Minimum 5 years experience with Vector tool
We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. You'll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
Having work experience on TCU and Infotainmnet would be additional point. Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.
Assist in performing OTA updates to vehicles and ensure smooth rollouts.
Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
Participate in testing connectivity features and document results.
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently.
Key Skills & Knowledge Areas:
Basic understanding of LTE, WiFi, GPS, and networking concepts.
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
Interest in Linux systems and embedded software testing.
Strong analytical and problem-solving skills.
Effective team collaboration and communication skills (written and verbal).
Qualifications:
3-5 years of experience in support engineering, system testing, or a related field.
Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.
Eagerness to grow and learn from hands-on work in automotive software testing and debugging.
Comments for Suppliers:
Candidate Location Requirements: Newark, CA
If hybrid, # of days contractor will be required to work onsite: 100% onsite
Daily Schedule & OT estimate: M-F 40 hrs/week, potential OT - 8:30 am - 5 pm
Chance for Extension (Y/N): TBD
Equipment or Software Required: Standardize equipment provided by ***
PC, Email & badge access.
Please note the rate card max listed under the Rate Details section in Beeline may differ from the sponsor's actual max bill rate*** Please adhere to the max bill rate listed in the 'Request Summary' section above.
NOTE: Confidential information may not be shared with suppliers.
Typical Day in the Role
Purpose of the Team:
This team focuses on customer and development issues that are flagged by different teams at ***. They are required to diagnose, test and submit de-bugging tickets for their findings in order to resolve the issues.
Key projects: N/A
Typical task breakdown and operating rhythm: The role will consist of access control module - this is the ECU that controls the entry to the vehicle and any issues that are found around this feature.
Compelling Story & Candidate Value Proposition
What makes this role interesting?
This role provides the opportunity to work in a niche area of the market. This role will allow the opportunity to gain useful knowledge within ACM and is a unique requirement tailored to all OEM positions within the vehicle industry.
This team offers a very interactive and collaborative approach and allows the opportunity to work cross functionally within ***.
This role offers the opportunity to gain a broader understanding of the vehicle industry and the processes and procedures around troubleshooting.
Candidate Requirements
Years of Experience Required: 5+ overall years of experience in the field.
Degrees or certifications required: Computer Science degree is required to be eligible for this role.
Disqualifiers: N/A
Best vs. Average: The ideal resume would contain ACM experience, diagnostic experience and ability to work within another ECU software.
Performance Indicators: Performance will be assessed based on meeting deadlines and quality of work
Top 3 Hard Skills Required + Years of Experience
1. Minimum 5 years experience with access control module or another component on testing and diagnosis
2. Minimum 5 years experience with Linux
3. Minimum 5 years experience with Vector tool
We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. You'll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
Having work experience on TCU and Infotainmnet would be additional point. Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.
Assist in performing OTA updates to vehicles and ensure smooth rollouts.
Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
Participate in testing connectivity features and document results.
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently.
Key Skills & Knowledge Areas:
Basic understanding of LTE, WiFi, GPS, and networking concepts.
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
Interest in Linux systems and embedded software testing.
Strong analytical and problem-solving skills.
Effective team collaboration and communication skills (written and verbal).
Qualifications:
3-5 years of experience in support engineering, system testing, or a related field.
Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.
Eagerness to grow and learn from hands-on work in automotive software testing and debugging.
Comments for Suppliers: