Engineering Project Manager (Software Engineering Applications), IS&T Enterprise Systems
Apply NowCompany: Apple
Location: Sunnyvale, CA 94087
Description:
Summary
Apple is a place where extraordinary people gather to do their best work! If you're motivated by the idea of making a real impact, and joining a team where we pride ourselves in ensuring Apple business keeps running, this might be your dream job!
Apple's Information Systems & Technology (IS&T) organization manages key business and technical infrastructure at Apple that influences how orders are placed, overall customer experience with orders, subscription renewal, and much more.
We are looking for a FileMaker development lead who loves to get hands-on while driving day-to-day operational excellence and offering the highest service levels to our business partners. Be part of a team that prides itself in keeping Apple business running, be involved with systems modernization, and will have significant opportunities to make a difference.
Description
As FileMaker development lead, bring strong aptitude to solve support issues across a large array of FileMaker solutions, leading and extending the skills of other developers.
RESPONSIBILITIES INCLUDE:
Effectively communicate with team members and business stakeholders to establish clear expectations regarding timelines and the scope of work.
Triage support issues and assign them to appropriate team members.
Work on support issues - troubleshoot and resolve them (including design, development, testing).
Handle multiple support issues simultaneously with changing priorities and drive them to closure.
Take the lead in planning and implementing new initiatives.
Establish relationships with various business collaborators and ensure good communication about issues and initiatives.
Drive initiatives to improve efficiency / productivity. Monitor and identify trends for issues and implement solutions by performing root cause analysis.
Monitor and run critical operational metrics effectively.
Apple is a place where extraordinary people gather to do their best work! If you're motivated by the idea of making a real impact, and joining a team where we pride ourselves in ensuring Apple business keeps running, this might be your dream job!
Apple's Information Systems & Technology (IS&T) organization manages key business and technical infrastructure at Apple that influences how orders are placed, overall customer experience with orders, subscription renewal, and much more.
We are looking for a FileMaker development lead who loves to get hands-on while driving day-to-day operational excellence and offering the highest service levels to our business partners. Be part of a team that prides itself in keeping Apple business running, be involved with systems modernization, and will have significant opportunities to make a difference.
Description
As FileMaker development lead, bring strong aptitude to solve support issues across a large array of FileMaker solutions, leading and extending the skills of other developers.
RESPONSIBILITIES INCLUDE:
Effectively communicate with team members and business stakeholders to establish clear expectations regarding timelines and the scope of work.
Triage support issues and assign them to appropriate team members.
Work on support issues - troubleshoot and resolve them (including design, development, testing).
Handle multiple support issues simultaneously with changing priorities and drive them to closure.
Take the lead in planning and implementing new initiatives.
Establish relationships with various business collaborators and ensure good communication about issues and initiatives.
Drive initiatives to improve efficiency / productivity. Monitor and identify trends for issues and implement solutions by performing root cause analysis.
Monitor and run critical operational metrics effectively.