Enterprise Social Media Manager

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Company: International Motors, LLC

Location: Lisle, IL 60532

Description:

Position Overview

It's an exciting time to be at International, as we work to accelerate the impact of sustainable mobility throughout North America and, with our TRATON GROUP colleagues, worldwide. International's Communications & Brand team is strong and growing to match the pace of opportunity, and the Enterprise Social Media Manager will be essential to that growth.

The ideal candidate will be an exemplary writer (both technical and creative), a strong project manager with proven diplomacy and relationship-building skills, and able to deliver both big-picture strategy and hands-on execution, balancing long-term planning with real-time content creation and performance optimization.

They will be observant, results-driven and a natural storyteller who understands how to craft compelling content, build communities and turn engagement into business impact. They will work cross-functionally to align social media efforts with broader business objectives while keeping a pulse on industry trends and platform updates.

Responsibilities

  • Develop and manage an enterprise social media content strategy tailored to the strengths of various social media platforms, to increase brand awareness and affinity
  • Develop and publish compelling content with consistent messaging across the organization, refined for the appropriate audiences and platforms
  • Use social media tools create, curate and optimize engaging content for our social channels
  • Define and analyze key performance metrics and regularly report on performance using data to inform strategy and provide actionable insights for improvement
  • Actively manage and engage with our social communities and foster relationships with followers
  • Monitor conversations, trends and brand mentions to capitalize on engagement opportunities
  • Stay up to date with new and emerging trends to help keep the company's social media presence consistently relevant
  • Work collaboratively to integrate our social media strategy into broader campaigns and bring campaigns to life on social
  • Provide strategic input that integrates with International's master editorial calendar
  • Identify trends, cultural moments and industry insights to keep our brand relevant and engaging


Minimum Requirements

  • Bachelor's degree
  • At least 8 years of communications experience
  • At least 1 year of lead experience

OR
  • Master's degree
  • At least 6 years of communications experience
  • At least 1 year of lead experience

OR
  • At least 10 years of communications experience
  • At least 1 year of lead experience


Additional Requirements

  • Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)


Desired Skills

  • Extensive knowledge in a variety of current social media platforms such as LinkedIn, Facebook, Instagram, X (formerly Twitter), YouTube, etc.
  • Social media copywriting experience with ability to translate complex topics into succinct, compelling messages
  • Customer care and crisis management
  • Experience with development and execution of both organic and paid social media campaigns, including defining key performance indicators for said campaigns, tracking SEO and web traffic metrics as result of campaigns
  • Experience using Sprout Social, Buffer, Hootsuite or other social media marketing and management tools
  • Strong organizational and multitasking abilities, including management of a content calendar, assets, etc.
  • Ability to move fast, experiment and adapt in a dynamic environment.
  • Experience in transportation or technology fields a plus


Benefits and Compensation

We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.

For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.

You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.

Company Overview

At International Motors, LLC* ("International"), we've never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey.

ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

EEO Statement

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

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