ERP Application Manager

Club Car boasts a 60+ year history of industry-leading innovation and design, initially focused on golf cars and then expanding to commercial utility vehicles and personal-use transportation.

GENERAL JOB DESCRIPTION

The ERP Application Manager is responsible for internal application development and enhancement initiatives on Club Car's ERP system, Infor XA. The ERP Application Manager:

• Promotes strategic architecture consistent with Enterprise standards to support growth through timely and accurate information to business leaders and all levels of the organization
• Works across all technology groups to evaluate and implement cost effective and efficient technical strategies and solutions globally
• Manages daily application health, including system uptime, responsiveness, break/fix issues and prioritized/approved end user requests.

What You'll Be Doing:

• Works closely with key business and information technology stakeholders to develop application architecture to improve business processes, drive revenue growth, and operational excellence.
• Directs global team of developers, both on- and off-shore, internal employees, and external integrators. This includes evaluation of design, implementation, and on-going support of Infor XA and related applications.
• Responsible for accurately planning and managing the end-to-end delivery of projects on ERP related projects.
• Has a thorough understanding of the business process and flow to enable functional requirements analysis and the development of solutions for the business functions
• Works with the business stakeholders to anticipate future information needs and incorporate them into the application roadmap.
• Create and manage overall platform governance to include compliance requirements and risk management.
• Serve as technical advisor on software related projects implementations.
• Manages daily application health, including system uptime, responsiveness, break/fix issues and approved requests.
• Escalation point for technical issues and provides technical support as a member of the Application Help Desk.
• Works with managed service provider to ensure approved requests and tickets are prioritized and completed in a timely manner.
• Coach and mentor other developers and analysts on ERP best practice and development fundamentals.
• Coordinate with cross-functional teams, including IT, finance and operations to ensure seamless integration of ERP systems
• Estimate the resources and participants needed to achieve project goals.
• Plan, schedule, and track project timelines, milestones, and deliverables using appropriate tools.
• Conduct risk assessments; develop risk mitigation strategies.

EDUCATION, EXPERIENCE & SKILLS

Required Experience:

• Minimum 5 years' experience managing ERP applications, preferably Infor XA
• Minium 10 years' experience working with ERP applications
• Experience with application integrations including SOAP and REST
• Strong understanding of business processes related to finance/accounting, procurement systems etc., within large-scale organizations
• Excellent leadership skills with experience leading cross-functional teams
• Strong analytical skills with attention to detail
• Experience leading an offshore team
• Exceptional communication skills - both written & verbal
• Ability to manage multiple priorities under tight timelines
• Minimum 5 years' experience managing ERP applications, preferably Infor XA
• Minium 10 years' experience working with ERP applications
• Experience with application integrations including SOAP and REST
• Strong understanding of business processes related to finance/accounting, procurement systems etc., within large-scale organizations
• Excellent leadership skills with experience leading cross-functional teams
• Strong analytical skills with attention to detail
• Experience leading an offshore team
• Exceptional communication skills - both written & verbal
• Ability to manage multiple priorities under tight timelines

Preferred Experience:

• Experience with Infor XA
• Experience with RPG
• Certified Scrum Master (CSM)

Education Requirements:

• Bachelor's degree in computer science or related field.

Club Car is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.