ERP Manager

POSITION: ERP Manager

REPORTS TO: Global VP IT

JOB SUMMARY

Defines system and application functionality by evaluating procedures and processes. Develops solutions through evaluating user feedback and alternative workflow solutions.

REQUIREMENTS

• Lead IT projects, including the design and deployment of new IT systems & services
• Provide support and collaboration to business units.
• Help define infrastructure strategy, architecture, and processes.
• Partner with key stakeholders across organization.
• Functional Power User of ERP systems.
• Ability to explain technical details and handle complex information with accuracy and attention to detail.
• Strong critical thinking and decision-making skills.
• Excellent project management skills and strong ability to prioritize.
• Experience working in a multi-cultural, multi-national environment.

PRIMARY OBJECTIVES

• Determines operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
• Improves systems by studying current practices, applying best practices, and designing modifications
• Recommends controls by identifying problems and writing improved procedures
• Ensures operation by training personnel, providing help desk support, and providing references for users by writing and maintaining user documentation
• Overall department oversite, including management of projects, personnel, budgets, key stakeholder relationships, and department performance
• Establish a culture of growth, education and application

EDUCATION/EXPERIENCE

• 2-5 years of experience in working in IT operations management
• Hand on experience with ERP system.
• Experience with programming - SQL, a plus.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience, or a combination of the two