Executive Director - HR Operations, Payroll and Reward

About CLS:

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars' worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world's most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle - whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values - Protect, Improve, Grow - underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.

Job information:

• Functional title - Executive Director, HR Operations, Payroll and Reward
• Department - Human Resources
• Corporate level - Executive Director
• Report to - Managing Director, Human Resources
• Location - New Jersey or New York

What you will be doing:

This position will lead on unifying and optimizing compensation, benefits, HR systems, HR Analytics, HR Risk & Governance, HR shared services, and Payroll. Increasing efficiencies, driving synergies and embedding robust operational processes and policy. Ensuring CLS's competitive position in the market and best in class employee experience.

Key Responsibilities

• Lead the HR Operations, Payroll and Reward teams, fostering a collaborative and high performing culture.
• Drive the HR Operations Roadmap and team to ensure best in class service delivery
• Develop and manage HR technology strategy and implement process improvements to elevate employee experience
• Drive HR Analytics to build CLS's capability in driving data-based decisions
• Ensure the organization is compliant and proactively working to reduce any HR risk
• Lead the Total Rewards & HR Operations team, fostering a collaborative and high performing culture.
• Advance CLS's rewards philosophy ensuring compensation and benefit programs align to business goals and operate effectively and efficiently

HR Systems & Analytics and HR Operations:

• Ensure CLS's HR tech stack is fit for purpose and acts as enabler and amplifier to efficient HR operations.
• Act as the project lead, with subject matter expertise from the team, on new system and tool implementation and management. Ensuring that CLS designs and architects end-to-end solutions, integrating the Global HRIS with various downstream applications.
• Ensure HR systems workflows and HR operational processes are documented and communicated and key stakeholders are educated and trained
• Stay updated on industry trends, emerging technologies, and best practices related to HRIS systems, incorporating relevant advancements to optimize system performance and functionality.
• Develop key metrics and provide systematic reporting to support HR Business partners, including: headcount management, HR analytics, EEO tracking, budget management, diversity metrics, organizational and workforce planning.
• Develop comprehensive communications plans to educate employees on employee value proposition, self-service tools, and HR policies and processes.
• Track and ensure that HR Operations stays current on existing and proposed legislation/market updates.
• Design and implement HR operational frameworks that support business objectives and enhance employee experience.

Global Compensation, Benefits & Payroll:

• Coordinate implementation and provide guidance to the HR team on pay decisions, policy, and job evaluation, including the development of new and innovative reward tools and programs to drive business results.
• Lead the global benchmarking, data analysis, program development, and operational and administrative processes for broad-based compensation, medical, dental, disability, and other health and welfare benefits offerings.
• Provide global compensation and benefits analysis in all markets to attract, engage and retain the best talent in the industry. Including the participation in salary surveys.
• Analyze the effectiveness of existing Reward policies, guidelines, and procedures, and recommend new cost-effective plans that are consistent with market trends and CLS's business objectives.
• Align the Total Rewards structure and offerings with organizational structure and goals.
• Monitor federal, state, and local laws and regulations in all countries in order to ensure company compliance.
• Lead the annual year-end compensation process and manage and maintain benefit programs such as retirement plans, leave policies, wellness programs, and insurance policies. As well as managing the annual open enrollment process and develop and implement enrollment campaigns and initiatives.
• Designs, evaluates, develops, recommends, and implements short-term and long-term payroll policies, processes, and system enhancements designed to improve business processes for accuracy and efficiencies.
• Proactively manage vendor relationships and prepare, participate and engage in audits
• Identify and mitigate potential payroll-related risks and implement controls to prevent errors, fraud, or compliance violations.
• Ensure the confidentiality and security of payroll data, adhering to data privacy regulations and safeguarding sensitive employee information.

HR Risk & Governance:

• Develop and implement risk management strategies to identify, assess, and mitigate HR-related risks across the organization.
• Create and maintain policies, procedures, and controls to ensure HR practices comply with legal and regulatory requirements.
• Regularly audit HR processes, practices, and systems to ensure adherence to policies and identify areas for improvement.
• Provide insightful risk reporting and analysis to senior management, highlighting trends, potential issues, and recommendations for mitigation.
• Develop and deliver, in conjunction with the HR team, training programs to educate employees and managers on HR risks, compliance requirements, and best practices.
• Partner with the HRIS team and IT to establish data protection protocols, ensuring HR data privacy and security measures are implemented and maintained.

What we're looking for:

Considerable leadership experience in similar roles focusing on HR Operations, Payroll, HR Systems and Reward.

Experienced in using and embedding technology to improve the operational effectiveness of the HR function by driving advancements within HR Operations, Reward, Payroll and HR Tech & Analytics

Understand and apply effective change-management principles and associated communication strategies to drive structural change

Experience working for a global company

Strong communication skills; both verbal and written

High level of persistence and strong results focus.

Bachelor's degree or equivalent in business, human resources, or related field required.

Able to travel to CLS offices as required twice a week.

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Our commitment to employees:

At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

• Holiday - UK/Asia: 25 holiday days and 3 'life days' (in addition to bank holidays). US: 23 holiday days.
• 2 paid volunteer days so that you can actively support causes within your community that are important to you.
• Generous parental leave policies to ensure you can enjoy valuable time with your family.
• Parental transition coaching programmes and support services.
• Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
• Affinity Groups (including our Women's Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
• Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don't.
• Active support of flexible working for all employees where possible.
• Monthly 'Heads Down Days' with no meetings across the whole company.
• Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
• Private medical insurance and dental coverage.
• Social events that give you opportunities to meet new people and broaden your network across the organisation.
• Annual flu vaccinations.
• Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
• Discounted Gym membership - Complete Body Gym Discount/Sweat equity program for US employees.
• All employees have access to Discover - our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
• Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.