Experience Strategist
Apply NowCompany: Cognizant
Location: Birmingham, AL 35242
Description:
Job Summary
We are seeking an experienced Interaction Designer with 10 to 13 years of experience to join our team. The ideal candidate will have expertise in Interaction Designer across various platforms including Salesforce Sharepoint PEGA AEM ServiceNow SAP and PowerBI. The role involves working in a hybrid model with a day shift. Experience in Retail Banking is a plus.
Responsibilities
Qualifications
Certifications Required
Certified Experience Design Professional Salesforce Certified User Experience Designer
Salary and Other Compensation:
Applications will be accepted until May 18, 2025.
The annual salary for this position is between $112,000 - $132,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
We are seeking an experienced Interaction Designer with 10 to 13 years of experience to join our team. The ideal candidate will have expertise in Interaction Designer across various platforms including Salesforce Sharepoint PEGA AEM ServiceNow SAP and PowerBI. The role involves working in a hybrid model with a day shift. Experience in Retail Banking is a plus.
Responsibilities
- Experienced Interaction Designer
- Lead the development and implementation of experience design strategies across multiple platforms.
- Oversee the integration of Salesforce Sharepoint PEGA AEM ServiceNow SAP and PowerBI to enhance user experience.
- Provide insights and recommendations to improve customer interactions and satisfaction.
- Collaborate with cross-functional teams to ensure seamless execution of design strategies.
- Conduct user research and analyze data to inform design decisions.
- Develop and maintain design guidelines and best practices.
- Ensure all design solutions are aligned with business goals and user needs.
- Facilitate workshops and brainstorming sessions to generate innovative ideas.
- Monitor and evaluate the effectiveness of design initiatives.
- Stay updated with the latest trends and technologies in experience design.
- Mentor and guide junior designers to foster a culture of continuous improvement.
- Communicate design concepts and strategies to stakeholders effectively.
- Drive the adoption of design thinking methodologies within the organization.
Qualifications
- Must have extensive experience in Experience Design with Salesforce Sharepoint PEGA AEM ServiceNow SAP and PowerBI.
- Should possess strong analytical and problem-solving skills.
- Must have excellent communication and collaboration abilities.
- Should be adept at conducting user research and usability testing.
- Nice to have experience in the Retail Banking domain.
- Should be proficient in developing and implementing design strategies.
Certifications Required
Certified Experience Design Professional Salesforce Certified User Experience Designer
Salary and Other Compensation:
Applications will be accepted until May 18, 2025.
The annual salary for this position is between $112,000 - $132,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don't just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing what's right.
- We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.