Family Services Specialist II
Apply NowCompany: Henrico County Virginia
Location: Henrico, VA 23231
Description:
General Statement of Duties
Provides professional case management services for children, adults and families in the foster care and/or adoption unit; exercises independent judgment and initiative and is thoroughly familiar with agency standards, policies and functions as well as the full range of community resources; performs other duties as assigned.
Closing Date: This position closes on Monday, July 8, 2024.
Essential Duties
The Family Services Specialist II in the intake team is an in-office position and is a first point of contact with the public providing intake services for Adult Protective Services (APS), Child Protective Services (CPS), Adult & Child Screenings and Information & Referral. The person in this position must possess strong customer services skills, communicate professionally and efficiently verbally and in writing and make quick and accurate decisions.
APS & CPS Intake:
Receive reports on hotline, in writing and in person & enter into OASIS & PeerPlace.
Use SDM intake tool (CPS) & guidance to make validity, track and response time decisions.
Send case alerts & other required notifications.
Adult & Child Screenings
Gather needed information to screen for placement in nursing homes, assisted living facilities and community-based care.
Prevention Intake
Gathers needed information & conducts the initial assessment for prevention services for families experiencing homelessness, seeking relief of custody and with youth at risk of entering foster care.
Information & Referral
Provides information & referral for the public, maintaining a strong knowledge of community resources & services.
Other duties:
Participates in community, agency and division committees and task forces as needed for specific projects and agency initiatives.
Provides Henrico County Shelter team coverage with assignments as designated by the Emergency Operations Center and county leadership.
Other duties as assigned.
Considerable knowledge of: current social, economic and health concerns; current literature and trends in the social work field; the federal Social Security Act; casework philosophy, methods and practices; human behavior including individual and group behavior; community resources; accurately understands and interprets laws and regulations; ability to effectively plan and organize work; ability to gather, document and report relevant facts accurately.
Sound computer skills with the ability to use computer and typical business software, proprietary software and applications, and various wireless technologies and peripherals for communications and to complete assigned tasks.
Minimum Qualifications
Four year degree in a relevant social science field in accordance with VA Code 63.2-219 plus t wo (2) years of relevant social work experience; OR: Any equivalent combination of experience and training which provides the necessary knowledge, skills and abilities.
Additional Information
Valid driver's license to perform assigned duties at various locations.
Successful completion of all training requirements established pursuant to VA 63.2-208. Standards for personnel.
How To Apply
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal through http://henrico.us/services/jobs or click on the Jobs link in the upper right hand corner of our main County page at http://henrico.us .
Closing Date: This position closes on Monday, July 8, 2024.
Minimum Salary 57646
Maximum Salary 106042
Currency USD
Main Organization General Government
General Government
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home
Provides professional case management services for children, adults and families in the foster care and/or adoption unit; exercises independent judgment and initiative and is thoroughly familiar with agency standards, policies and functions as well as the full range of community resources; performs other duties as assigned.
Closing Date: This position closes on Monday, July 8, 2024.
Essential Duties
The Family Services Specialist II in the intake team is an in-office position and is a first point of contact with the public providing intake services for Adult Protective Services (APS), Child Protective Services (CPS), Adult & Child Screenings and Information & Referral. The person in this position must possess strong customer services skills, communicate professionally and efficiently verbally and in writing and make quick and accurate decisions.
APS & CPS Intake:
Receive reports on hotline, in writing and in person & enter into OASIS & PeerPlace.
Use SDM intake tool (CPS) & guidance to make validity, track and response time decisions.
Send case alerts & other required notifications.
Adult & Child Screenings
Gather needed information to screen for placement in nursing homes, assisted living facilities and community-based care.
Prevention Intake
Gathers needed information & conducts the initial assessment for prevention services for families experiencing homelessness, seeking relief of custody and with youth at risk of entering foster care.
Information & Referral
Provides information & referral for the public, maintaining a strong knowledge of community resources & services.
Other duties:
Participates in community, agency and division committees and task forces as needed for specific projects and agency initiatives.
Provides Henrico County Shelter team coverage with assignments as designated by the Emergency Operations Center and county leadership.
Other duties as assigned.
Considerable knowledge of: current social, economic and health concerns; current literature and trends in the social work field; the federal Social Security Act; casework philosophy, methods and practices; human behavior including individual and group behavior; community resources; accurately understands and interprets laws and regulations; ability to effectively plan and organize work; ability to gather, document and report relevant facts accurately.
Sound computer skills with the ability to use computer and typical business software, proprietary software and applications, and various wireless technologies and peripherals for communications and to complete assigned tasks.
Minimum Qualifications
Four year degree in a relevant social science field in accordance with VA Code 63.2-219 plus t wo (2) years of relevant social work experience; OR: Any equivalent combination of experience and training which provides the necessary knowledge, skills and abilities.
Additional Information
Valid driver's license to perform assigned duties at various locations.
Successful completion of all training requirements established pursuant to VA 63.2-208. Standards for personnel.
- Central registry check and criminal history record check & fingerprinting are conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
How To Apply
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal through http://henrico.us/services/jobs or click on the Jobs link in the upper right hand corner of our main County page at http://henrico.us .
Closing Date: This position closes on Monday, July 8, 2024.
Minimum Salary 57646
Maximum Salary 106042
Currency USD
Main Organization General Government
General Government
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home