Field Applications Engineer
Apply NowCompany: Polara Enterprises
Location: Plano, TX 75025
Description:
- Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
- Provides expertise and support to sales teams to communicate products, services, and client needs.
- Ensures that customer needs are met, which may include product modifications.
- Proposes improved materials or products to customers and explains benefits of changes.
- Provides support to customers and resolves problems with installed equipment.
- Assists with research and development of new products.
- Providing customers with step-by-step guidance to resolve technical problems.
- Documenting error reports and monitoring performance metrics.
- Performs other duties as assigned.
- Provide technical training to distributors, agencies, and contractors.
- Help develop training materials, such as PowerPoints, Instructions, Guides, and Video instructions content.
Requirements
MINIMUM EXPERIENCE:
- Bachelor's degree in Electrical, Mechanical Engineering, Computer Science, or equivalent work experience
- 5 years of sales, or related product experience
PREFERRED EXPERIENCE:
An ideal candidate would have prior traffic industry with exposure to:
- Traffic cabinet (NEMA TS2, 33X, and ATC)
- Traffic controllers
- Vehicle Detection systems
- Field Wiring
- Lighting
REQUIRED SKILLS:
- Strong interpersonal, analytical, organizational and follow-up skills.
- Solid problem-solving skills. Highly technical, quickly grasping how things work.
- Presents technical concepts, ideas, and information in terms that both engineers and non-engineers can understand.
- Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
- Ability to apply engineering, technology, or other related principles to product sales.
- Excellent attention to detail.
- Proficient with Microsoft Office Suite or related software.