Field Operations Manager

Major Duties

Classification: Exempt, Non-Bargaining

Provides planning, analysis, recommendations and work guidance in support of productivity, quality and customer service and provides operations support in multiple areas including: construction, installation and repair, maintenance, and equipment installation. Support may be specific to a region and/or department. Responsible for managing the activities of a department/sub-function with responsibility for financial and/or operational results. Translates functional/operational goals into team goals. Manages implementation of policies, procedures, and programs. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Regularly interacts with senior management.

Responsibilities

• Management level position responsible for planning, organizing, integrating, coordinating, and controlling the activities of a department and/or functional area. Work may be accomplished through subordinate supervisors or direct management of employees.
• Accountable for results in terms of costs, budgets, operational goals, and employees.
• Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
• Responsible for performance management of assigned staff include Key Performance Indicators.
• Support the implementation process improvement initiatives to achieve regional and enterprise goals.
• Act as an advisor and or expert to subordinates for elevated issues and problems. Works on diverse issues that require significant interpretation.
• Source contract partners and manage those relationships to ensure alignment with corporate goals and objectives.
• Identify opportunities to improve business processes from best practices and through automation and technology, supporting innovation.
• Utilize advanced data analytics to monitor and analyze key performance indicators (KPIs) and operational metrics.
• Leads large project teams and/or organizational/functional programs. Identifies appropriate resources needed and develops plans/schedules.
• Acts as a team lead within department, work unit or project and delegates work to team members. May supervise sub-projects or smaller projects.
• Responsible for projects or broad programs.Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives.Contributes to the development of new concepts, techniques and standards.
• Contributes to departmental activities and programs by accomplishing related tasks as needed.

Qualifications

• Possesses a broad knowledge of the area being managed. Understands management techniques with the ability to resolve employee relations issues, performance and rewards issues.
• Accountable for project or program results. Exercises considerable judgment in developing methods, techniques and evaluation criteria for obtaining results.
• Work is varied within a sometimes ambiguous environment. Work requires constant interpretation. Solves a wide range of complex problems. Provides solutions to multiple business or technical issues that have organization-wide impact.
• Advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies.
• In order to accomplish the essential duties of this position, the incumbent must have a Bachelors degree or equivalent experience.
• Minimum of 6 years of directly related job experience in the function or discipline managed.
• 3 years of managerial or leadership experience.
• Valid driver's license and a satisfactory driving record.
• Project management skills.
• Microsoft Office

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Salary

Pay range (commensurate with skills and experience): $69,323 $105,074