Field Service Manager
Apply NowCompany: CACI International
Location: Fayetteville, NC 28314
Description:
Field Service Manager
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: Up to 50%
Type of Travel: Continental US
* * *
The Opportunity:
Supervising the DEPOT FSR operational aspect of Life Cycle Sustainment and Maintenance (LCSM) activities for the Specialized Communications Engineering Services (SCES) Contract N65236-20-D-8003. Ensure quality support for the Special Operations Forces Deployable Node Family of Systems (SDN- FoS) and other systems and equipment as directed.
Responsibilities:
Qualifications:
Required:
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$53,200 - $111,600
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Top Secret
Employee Type: Regular
Percentage of Travel Required: Up to 50%
Type of Travel: Continental US
* * *
The Opportunity:
Supervising the DEPOT FSR operational aspect of Life Cycle Sustainment and Maintenance (LCSM) activities for the Specialized Communications Engineering Services (SCES) Contract N65236-20-D-8003. Ensure quality support for the Special Operations Forces Deployable Node Family of Systems (SDN- FoS) and other systems and equipment as directed.
Responsibilities:
- All aspects of the Technical Support HOTLINE
- Ensuring DEPOT technicians are always and remain CRC qualified
- Brief supervisor and Program Manager on non-CRC qualified personnel's status for completion
- Schedule DEPOT technicians to support taskings from the Project Managers
- Providing feedback and recommending COAs to Project Managers for non-routine tasks
- Monitoring system inventories and failed equipment for non-FSR sites during events that DEPOT technicians perform work
- Equipment accountability for all DEPOT assigned equipment to include GW
- Reviewing and providing reports involving employee activity and equipment status
- Technician skill training and maintenance Coordination with personnel in other functional areas and customer to complete assigned tasks
- Providing support for developing Modifications in COLTs
- Tracking upgrades to existing systems
- Ensuring execution of tasks/events such as:
- Assist in the writing of technical Bulletins for all NIWC SME when directed
- System/equipment testing Maintenance repair performance
- On the Job Training (OJT)
- All duties and responsibilities will be performed in accordance with established policies and procedures. Notify supervisor(s) and project manager(s) of customer requests for personnel, equipment, information and any other concerns that come directly to you or anyone you supervise
Qualifications:
Required:
- Maintain weekly, monthly, quarterly, and annual tracking of various materials as needed.
- Maintain the Training Event Database
- Maintain the SOCS Training Section SharePoint Site
- Maintain the SOCS Trainers / Tech Schedule.
- Create and maintain the SOCS Event Documentation Folders.
- Maintain the Trainer's Certification documentations.
- Track and provide Program Metrics. Follow all CACI and SOCS Program Processes and Policies to complete taskings and provide feedback when deviation is required
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$53,200 - $111,600
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.