Field Service Technician

At Rohde & Schwarz, we provide our customers with extensive post-sales support, training, free technical support, and close personal contact from our engineers out in the field. This is a full-time position with a strong preference for someone based out of our facility in Milpitas, California; exceptional candidates based in other parts of the country will be considered.

Your tasks

• Conduct on-site or in-house calibration and repair of equipment to ensure it meets Rohde & Schwarz' high standards of performance
• Diagnose equipment malfunctions and performs repairs
• Responsible for evaluation and completion of complex data reports
• Represent the company in a customer support role and is responsible for customer's satisfaction with equipment and servicing
• Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
• Assigned projects are moderately complex, requiring some independent action
• Effectively communicate with customers in a professional business environment

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

• Daily adventures and challenges
• Our passionate team
• The technologies behind the innovative projects and solutions

Your qualifications

• 3+ years technical experience
• Understanding of RF concepts and devices
• Basic understanding of IP Networking and proper network configuration principles
• Excellent communication, time management, and teamwork skills
• Familiarity with terminal applications such as Tera Term is helpful
• Can effectively use standard professional software such as Microsoft Office products
• Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel
• Available to support an on-call schedule and respond to on- demand travel for service actions
• Strong preference for someone located in proximity to Milpitas, CA for supporting in-house service
• Must be capable of lifting up to 75 pounds
• External candidates must be current US residents with valid work authorization to be considered

Interested?

We are looking forward to receiving your application!

The total compensation for this position is $38-$58 per hour. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.