Financial & Business Systems Analyst

Salary: $74,068.00 - $100,000.00 Annually
Location : Boca Raton, FL
Job Type: Full-Time
Job Number: 04206
Department: Development Services
Division: Administration 15/06001
Opening Date: 03/13/2025
Closing Date: 4/4/2025 11:59 PM Eastern
FLSA: Exempt
Bargaining Unit: X

Job Description
This position collaborates with internal teams and stakeholders to determine the primary needs, goals, and workflows of the various systems, including financial systems, within Development Services, and makes recommendations for enhancements via the use of technology, workflows, policies, and procedures. Assists the department and its divisions in the preparation of financial reporting and the assessment of business operations by gathering, extracting, reviewing, verifying, analyzing, comparing, and consolidating a variety of narrative and statistical data sources for accuracy and consistency. Uses strong analytical and critical thinking skills to ensure that business operational needs, data, and reporting requirements are reflected in system processes. Prepares reports, imports, and exports data files from the system for ad-hoc reporting and creates a variety of other materials including training documentation and department procedures.

Work is performed under the general supervision of the Director of Development Services or designee with latitude for the use of independent judgment and the selection of work methods and procedures and in the application of professional techniques.

Essential Functions

• Monitors administrative and statistical data pertaining to the operations of the Department of Development Services and its divisions and analyzes and compares reports and data for accuracy and consistency.
• Analyzes processes and makes recommendations for enhancements via the use of technology, workflows, policies, and procedures, including to facilitate accurate financial and operational reporting.
• Facilitates enhancements through communication plans, training, and standard operating policies and procedures employed in conjunction with department and division managers.
• Develops reports and plans to evaluate services, support maintaining positive outcomes, and/or address gaps in services in a manner that ensures collaboration across the department, its divisions and in support of the City's strategic plan.
• Works with department staff in coordination with Financial Services in the preparation of required financial reporting.
• Compiles special reports or summaries affecting the preparation of the Department' budget and assists in the preparation of the City's annual budget document by providing required data and documentation.
• Works closely with the department and its divisions to create electronic forms and workflow solutions for improved efficiencies for divisions in the department.
• Gathers and analyzes data from the Department software systems, including finding patterns and trends in the analyzed data, that assist in making operational decisions.
• Works with department staff in coordination with Information Technology to evaluate, implement, and plan for new systems, upgrades, and technology as necessary.
• Acts a liaison or as a part of a liaison team between the department and Information Technology functioning as a subject matter expert and assisting Information Technology with department software-related projects.
• Collects, analyzes, and reports on various statistics and demographics via system generated or developed ad-hoc reports from both internal and external data sources.
• Assists with data integration between various systems, providing for department data as needed for reporting, operational, and /or programmatic needs.
• May assist in the set up and implementation of various related software application programs, including updating and maintaining various databases, evaluating system performance, identifying maintenance requirements, and recommending system changes when indicated.
• Participates in team coordination with IT for seamless software upgrades with third party vendors and may assist in testing and verification of the upgrades; and provides assessment of future departmental software needs as part of departmental team in coordination with the IT and Finance Departments.
• Prepares various forms, reports, correspondence, flow charts, diagrams, agendas, or other documents.
• Assists in the development of documents and procedures for the operational use and training of department technology to improve data accuracy.
• Performs maintenance of the department's internet and intranet websites by updating website content.
• Creates training materials and conducts formal and informal training classes or on-demand as needed for department users to improve efficiency, data accuracy and assist users with systems, applications, and processes.
• Confers with department heads and/or division heads to obtain additional information when required.

Related tasks:

• Reviews professional literature; stays abreast of current developments, new trends, and innovations in the field on a local and national level.
• Performs administrative work as needed.

Knowledge, Skills and Abilities
Knowledge of:

• Local government organization and procedures.
• Microsoft Office 365 (Outlook, Word, Excel, etc.) and general computer proficiency.
• Reading comprehension - both of routine communications as well as staff technical reports, ordinances, resolutions, codes, code amendments, budget documents, business initiatives, charts, graphs, presentations, diagrams, or other work-related documents.
• The use of computers and software applications to a high degree of proficiency.
• Research methods and of the sources and availability of information.

Skilled in:

• Project management skills supporting in organization over 50 people.
• Excellent communication skills both oral and written, especially in the communication of technical concepts to non-technical individuals.
• Proficiency in mathematics with the skill to translate complex mathematical information into understandable reports.

Ability to:

• Establish and maintain effective and positive relations working relationships with co-workers, city officials, consultants, civic and business leaders, and the general public.
• Serve the public and interact with fellow employees with honesty, integrity, and respect in line with the City's values.
• On occasion, work a flexible work schedule that includes weekdays, weekends, and evenings as needed.
• Manage multiple projects, deadlines, and responsibilities.
• Multitask and adapt as needed to shifting priorities while maintaining a high degree of attention to detail.
• Establish, implement, and assess department workflows to align with development services' best practices and procedures.
• Organize and analyze data, then summarize analysis in writing, including into reports and emails.
• Communicate information effectively both in both oral and written forms.
• Apply logic and critical thinking to solve problems and implement solutions.

Minimum and Preferred Qualifications

• Bachelor's Degree in business, business administration, finance, computer science or information technology or equivalent experience.
• Minimum of three (3) years similar system and/or analytical experience in software application administration, user support/training, business process management, software project management, and/or information systems operations required.

Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor's degree, and additional two (2) years in lieu of an associate degree.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check
• Employment Verification
• Motor Vehicle Report (MVR) Check
• Employment Credit Check

The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.
BENEFITS SUMMARY
Full-Time Non-Bargaining Employees

ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Year of ServiceAccrual
0 to 5 full years8 hours per month
5 to 10 full years10 hours per month
10 to 15 full years12 hours per month
15 full years and over14 hours per month
CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows:
Years of servicePercentage
Less than 2 full years0%
2 to 5 full years10%
5 to 10 full years20%
10 full years or more30%
Retirement (normal, early or disability)50%

HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December.

Year of ServiceBenefit
5 to 10 full years$600 annually
10 to 15 full years$800 annually
15 full years and over$1,100 annually

RETIREMENT PLANS: The two pension/retirement options are listed below:

• An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.
• An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.
• The two (2) options will be fully explained prior to an irrevocable selection.

Optional: 457 Deferred Compensation Savings Plan is available.

HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City's Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.
01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

What is the highest level of education that you have completed? NOTE: Proof of education is a required condition of employment.

• Less than High School
• High School Diploma or GED
• Trade or Vocational School
• Associates Degree or 60 credits of college courses
• Bachelors Degree
• Masters Degree
• Doctoral Degree

03

What area of study is your education?
04

Describe your experience with system and/or analytical experience in software application administration, user support/training, business process management, software project management, and/or information systems operationsNOTE: "See Resume" will not be considered as a valid response. If you have no previous experience, please state "N/A"
05

How many years of experience do you have in system and/or analytical experience in software application administration, user support/training, business process management, software project management, and/or information systems operations?

• 0-1 years
• 1-2 years
• 2-3 years
• 3 of more years

06

To be considered for employment with the City of Boca Raton, applicants must provide at least ten (10) years of continuous history. Did you account for the last ten (10) year period including all employment, periods of inactivity, school and/or retirement?

• Yes
• No

Required Question