Fleet Leader - Memphis
Apply NowCompany: US Xpress Enterprises, Inc
Location: Memphis, TN 38109
Description:
Fleet Leader - Memphis
MEMPHIS TN
Monday - Friday 7:00 AM - 5:00 PM or 8:00 AM - 6:00 PM
Position open to remote: No
Grade: ES14
Compensation Range: $71,900-$89,900
Who We Are:Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S
What You'll Do:
The Fleet Leader will oversee the activities of Driver Leaders and their respective teams of drivers to ensure the utmost in performance, and smooth driver and customer experience.
Manage a community of Driver Leaders whose duties include management of Drivers and tractors to ensure success is achieved for customers and Drivers
Manage work schedules including coverage for holidays, sick days, etc. for all employees
Monitor employee and Driver performance through KPI and soft-skill management
Enhance employee performance through coaching, mentoring and documentation
Managing Driver's performance while promoting safe operations
Monitor freight assigned to Drivers in order to ensure the highest level of service to our customers
Lead team with strong work ethic & integrity
Fill-in for other business needs, as warranted
Monitor and Manage KPI' for P&L Fuel Management, and Utility
What We're Looking For:
Education
Bachelor's degree or equivalent work experience required
Experience
3+ years in Operations including Customer Service, Fleet Management, or Load Planning required
Knowledge of DOT hours of service and how they apply to a Driver
XPM / Qtops (AS-400)
Knowledge, Skills & Abilities
Knowledge:
Customer & Personal Service/Building Relationships - knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services
Public Safety & Security knowledge helpful - familiarity with relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
Administration & Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Mathematics - knowledge of mathematics to solve problems
Computers and Electronics - knowledge of electronic equipment, and computer hardware and software, including applications
Skills:
Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Judgment and Decision Making - considering the relative costs and benefits of potential actions to choose the most appropriate one
Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, while not interrupting at inappropriate times
Complex Problem Solving - identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Time Management - managing one's own time and that of others
Active Learning - understanding the implications of new information for both current and future problem-solving and decision-making
Abilities:
Oral Comprehension & Expression - ability to listen, understand, and communicate information and ideas through spoken words and explanations which others can easily understand
Problem Sensitivity - the ability to tell when something is wrong or is likely to go wrong. This does not involve solving the problem, rather recognizing there is or could be a problem
Deductive Reasoning - ability to apply general rules to specific problems to produce answers that make sense
Inductive Reasoning - ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Ability to be a self-starter
Ability to multi-task
Ability to work in stressful situations
Ability to learn new systems
Experience in a deadline-driven environment preferred
Supervisory Responsibility: 250-500 drivers, up to 20 office employees
Work Environment / Physical Requirements - Normal office settings
Work Environment / Physical Requirements - Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
NA
MEMPHIS TN
Monday - Friday 7:00 AM - 5:00 PM or 8:00 AM - 6:00 PM
Position open to remote: No
Grade: ES14
Compensation Range: $71,900-$89,900
Who We Are:Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
- Medical, Dental, and Vision
- Basic/Supplemental Life
- Accidental Death/Dismemberment
- Health Savings Accounts
- Flexible Savings Accounts
- Company Paid Holidays
- Paid Time Off
- 401k with Employer Matching Contribution
- Employee Stock Purchase Plan
- Paid Parental Leave
- Short Term Incentive Program
- Employee Assistance Program
- Pet Insurance
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S
What You'll Do:
The Fleet Leader will oversee the activities of Driver Leaders and their respective teams of drivers to ensure the utmost in performance, and smooth driver and customer experience.
Manage a community of Driver Leaders whose duties include management of Drivers and tractors to ensure success is achieved for customers and Drivers
Manage work schedules including coverage for holidays, sick days, etc. for all employees
Monitor employee and Driver performance through KPI and soft-skill management
Enhance employee performance through coaching, mentoring and documentation
Managing Driver's performance while promoting safe operations
Monitor freight assigned to Drivers in order to ensure the highest level of service to our customers
Lead team with strong work ethic & integrity
Fill-in for other business needs, as warranted
Monitor and Manage KPI' for P&L Fuel Management, and Utility
What We're Looking For:
Education
Bachelor's degree or equivalent work experience required
Experience
3+ years in Operations including Customer Service, Fleet Management, or Load Planning required
Knowledge of DOT hours of service and how they apply to a Driver
XPM / Qtops (AS-400)
Knowledge, Skills & Abilities
Knowledge:
Customer & Personal Service/Building Relationships - knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services
Public Safety & Security knowledge helpful - familiarity with relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
Administration & Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Mathematics - knowledge of mathematics to solve problems
Computers and Electronics - knowledge of electronic equipment, and computer hardware and software, including applications
Skills:
Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Judgment and Decision Making - considering the relative costs and benefits of potential actions to choose the most appropriate one
Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, while not interrupting at inappropriate times
Complex Problem Solving - identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Time Management - managing one's own time and that of others
Active Learning - understanding the implications of new information for both current and future problem-solving and decision-making
Abilities:
Oral Comprehension & Expression - ability to listen, understand, and communicate information and ideas through spoken words and explanations which others can easily understand
Problem Sensitivity - the ability to tell when something is wrong or is likely to go wrong. This does not involve solving the problem, rather recognizing there is or could be a problem
Deductive Reasoning - ability to apply general rules to specific problems to produce answers that make sense
Inductive Reasoning - ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Ability to be a self-starter
Ability to multi-task
Ability to work in stressful situations
Ability to learn new systems
Experience in a deadline-driven environment preferred
Supervisory Responsibility: 250-500 drivers, up to 20 office employees
Work Environment / Physical Requirements - Normal office settings
Work Environment / Physical Requirements - Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
NA