FLEX Manager - Global Privacy

Job Description

This is a temporary position.

Marriott International operates and franchises hotels as well as licenses vacation ownership resorts and branded residential properties globally. Marriott's Global Privacy Office (GPO) and Law Department support the Company's lodging and hospitality business.

The GPO team manages legal privacy and regulatory matters for Marriott's global operations. The team plays a key risk and compliance role to ensure the business and corporate initiatives comply with applicable federal, state, and international privacy laws and regulations. The team collaborates cross-functionally with multiple stakeholders globally to address complex privacy and regulatory issues. We are seeking a highly motivated, forward-thinking, and proactive Global Privacy Impact Assessments (PIAs) Manager to join our dynamic team.

The Global Privacy Manager is responsible for supporting the development and implementation of Marriott's maturing PIA program, Records of Processing Activity (ROPA) program, Privacy by Design (PbD) program, and will also support various efforts related to the Company's Privacy governance program.

This position will primarily support the day-to-day workflow of the PIA program and the AI Risk Assessment program and will also involve the development and execution of PIA and PbD training and awareness campaigns and communications. In addition, this role will assist the broader GPO team in a variety of projects and initiatives as needed.

This role reports to the Director of Global Privacy & Privacy Impact Assessments.

CANDIDATE PROFILE

Education and Experience

Required

• Bachelor's degree in a relevant area of study with 4 years business experience or Master's degree in relevant area of study with 2 years business experience.
• Strong understanding of US state and global privacy laws, including but not limited to CCPA/CPRA, GDPR, UK GDPR, PIPL and LGPD.
• Strong understanding of the EU AI Act and the Colorado AI Act
• Proficiency with Microsoft 365 tools including Microsoft Teams, Microsoft Word, Excel, and PowerPoint.
• Ability to routinely work from the HQ office in Bethesda, currently 3 days/week

Preferred

• Experience conducting PIAs, DPIAs, and managing privacy frameworks.
• Certified Information Privacy Professional (CIPP), Project Management (PMP) certification, or other relevant professional certification.
• Experience developing and delivering training content related to compliance programs.
• Experience with data governance and workflow tools such as OneTrust and ServiceNow.

The successful candidate will possess the following skills:

• A growth mindset, demonstrating a strong desire to delve deeply into topics, enhance understanding, and identify the right follow-up questions to drive clarity and insight.
• Strong customer service skills
• Demonstrate the ability to own projects and responsibilities with little to no oversight.
• Strong drafting/writing skills.
• Strong attention to detail
• Strong analytical skills.
• Ability to manage and prioritize multiple projects and resources with a sense of urgency while maintaining professional decorum.
• Strong creative thinking skills.
• Outstanding people skills to effectively build relationships and interact with associates at all levels within the organization.
• High degree of initiative and good judgment to effectively resolve issues.
• Experience in change management.
• Ability to work and influence a wide range of cross-functional teams and leaders within a matrixed organization.

CORE WORK ACTIVITIES

• Managing the day-to-day workflow of the PIA program, including the intake review of projects to determine if a PIA is required, assigning PIAs to continent privacy contacts, reviewing completed PIAs, and coordinating requests for additional information from project business stakeholders.
• Assisting with the implementation of PIA program processes and procedures.
• Assist with managing the day-to-day workflow of the AI Risk Assessment program, including engaging with stakeholders to explain the process,
• Reviewing AI Risk Assessments once completed in OneTrust, and partnering with the Director of Global Privacy, AI, to evaluate risk, and make recommendations for next steps.
• Partnering with privacy program business partners and stakeholders, such as Global Information Security, Enterprise Architecture, IT Procurement and HR.
• Handling inquiries that arise via the PIA support mailbox and ensure that matters are handled in a timely manner.
• Preparing materials and slide decks related to AI Risk Assessments, & PIA, PbD and ROPA training
• Assisting with maintaining and implementing procedures and processes related to the ROPA program.
• Updating and maintaining the PIA team documents such as the Company's Privacy Controls, the PIA business user guide, and the PIA standard operating procedure/playbook.
• Assist with the creation of documentation to support the AI Risk Assessment Process
• Responsible for the maintenance of the Global Privacy MGS page
• Responsible for assisting the Director, Global Privacy and PIAs with identifying and responding to changes in the regulatory landscape around PIAs, DPIAs, AI and ROPAs.
• Assisting the Director, Global Privacy, AI, Data Governance & Compliance with managing overall budget for the PIA and ROPA program by tracking project spend and costs.
• Preparing &maintaining, metrics for the AI Risk Assessment, PIA, and ROPA programs.
• Participating in additional global privacy program initiatives as necessary, such as cross-border data transfer compliance, individual rights (privacy rights or data subject access requests), privacy complaints, and incidents.
• Supporting regular reviews and updates of Marriott's global privacy statement, Company Policies (MIP's), and Standards which are owned by the privacy team. This person will be expected to lead the update process and assist with organizing and maintaining the scheduling each year.

The pay range for this position is $33.94 to $58.80 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.