FSRB Technical Requirements Lead (18 month - term)

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2023 alone, our systems cleared approximately $112 trillion or $450 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

Who we are

We are a public purpose, non-profit organization situated at the centre of Canada's payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada - where our country connects:

Payments Canada - Who we are

Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

| What we are looking for

The Core Payment Products team is focused on understanding our members' unique needs and ensuring that our products are practical, efficient, and responsive to their challenges and opportunities. Through our commitment to innovation, we strive to provide tools and standards that help financial institutions build sustainable and resilient payments for the future.

The Technical Requirements Lead is pivotal in defining, analyzing, and driving the delivery of comprehensive technical requirements for the Future State of Retail Batch (FSRB) project. This role demands a deep understanding of systems architecture, regulatory frameworks, and large-scale solution delivery. Collaborating closely with cross-functional stakeholders, technical teams, and subject matter experts (SMEs), the Technical Requirements Lead ensures that all technical requirements are meticulously documented, aligned with the strategic objectives, and translated into scalable, compliant, and future-proof solutions. Acting as the key interface between business and technical teams, this role is essential to seamlessly integrating business needs with technology.

The Technical Requirements Lead plays a critical role in defining, analyzing, and documenting technical requirements for the project. This role operates at a senior level, engaging with internal and external stakeholders, including industry subject matter experts (SMEs), regulatory bodies, and key partners. The incumbent will collaborate closely with cross-functional teams and technical experts and represent the FSRB program in external discussions, ensuring that technical requirements align with industry standards, regulatory expectations, and organizational goals. Additionally, this role shares responsibilities in presenting and communicating key technical aspects of the program to external stakeholders, reinforcing alignment and driving informed decision-making.

This is a temporary position for an 18-month term.

| A day in the life

Your responsibilities as a Technical Requirements Lead will include but are not limited to:

Technical Requirements Management

• Lead the end-to-end process of gathering, analyzing, and validating technical requirements from internal and external stakeholders.
• Proactively identify and resolve ambiguities in requirements, refining and prioritizing them in collaboration with key stakeholders.

Alignment and Compliance

• Ensure technical requirements are fully aligned with functional and non-functional requirements, addressing both regulatory compliance and operational resilience.
• Maintain alignment with organizational policies and external regulatory requirements, ensuring technical solutions are secure, compliant, and reliable.

Solution Design Collaboration

• Translate complex business and operational needs into detailed technical specifications, bridging the gap between strategy and implementation.
• Collaborate with solution architects and technical leads to support solution design, ensuring scalability, technical feasibility, and adherence to enterprise architecture standards.

Documentation and Validation

• Ensure all technical documentation is comprehensive, consistent, and accessible to development and quality assurance teams.
• Participate in solution validation, ensuring the delivered technical solution meets the defined requirements and quality standards
• Lead the end-to-end process of gathering, analyzing, and validating technical requirements from internal and external stakeholders.
• Ensure technical requirements are fully aligned with functional and non-functional requirements, addressing both regulatory compliance and operational resilience.
• Translate complex business and operational needs into detailed technical specifications, bridging the gap between strategy and implementation.
• Collaborate with solution architects and technical leads to support solution design, ensuring scalability, technical feasibility, and adherence to enterprise architecture standards.
• Maintain alignment with organizational policies and external regulatory requirements, ensuring technical solutions are secure, compliant, and reliable.
• Proactively identify and resolve ambiguities in requirements, refining and prioritizing them in collaboration with key stakeholders.
• Ensure all technical documentation is comprehensive, consistent, and accessible to development and quality assurance teams.
• Participate in solution validation, ensuring the delivered technical solution meets the defined requirements and quality standards.

| What you need to be successful

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• Minimum of seven (7) years of experience in requirements gathering, technical analysis, project management, or a similar role in payments solutions, software development or corporate systems.
• Strong understanding of software development lifecycle (SDLC) and system integration practices.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Strong analytical and problem-solving skills to address technical challenges effectively.
• Proficiency in creating technical documentation, including system specifications and workflows.
• Ability to work independently while managing multiple priorities within tight timelines.
• Occasional travel will be required
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

| You will really stand out with

• Experience working on regulatory or compliance-driven projects (banking, payments, telco) is a strong asset.
• Bilingualism (English and French) is considered an asset.

| Salary range

• Based on qualifications and experience: $112,364 and $140,455.

Please submit your application by March 13, 2025.

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.